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Tru By Hilton Phoenix Midtown

2.5 star property

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Photo gallery for Tru By Hilton Phoenix Midtown

Terrace/patio
Exterior
In-room safe, free WiFi
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
3150 N Central Avenue, Phoenix, AZ, 85012
  • Phoenix Convention Center
    ‪5 min drive‬
  • Chase Field
    ‪5 min drive‬
  • Footprint Center
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Bathroom

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 7 AM to 10 PM, sun loungers

Hilton Garden Inn Phoenix Midtown

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1002)
$123 nightly
The price is $123 total
includes taxes & fees
Hilton Garden Inn Phoenix Midtown

About this property

Tru By Hilton Phoenix Midtown

Hotel in Encanto
Along with an outdoor pool, this hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Tru By Hilton Phoenix Midtown offers 104 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Tru By Hilton Phoenix Midtown features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This Phoenix hotel also offers concierge services, express check-in, and express check-out. Onsite parking is available (surcharge), along with a car charging station.

Tru By Hilton Phoenix Midtown has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Tru By Hilton Phoenix Midtown Hotel
Tru By Hilton Phoenix Midtown Phoenix
Tru By Hilton Phoenix Midtown Hotel Phoenix

Tru By Hilton Phoenix Midtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

2/10 Terrible

Thomas

Traveled with family
Disliked: Staff & service, room comfort

Worst stay in 70 years

Let me say up front I booked this hotel thinking it was in Glendale,Az. 15 miles away where my daughter and her husband and grandsons were staying. After driving 5 plus hours from Los Angles and realizing we had booked the wrong Tru by Hilton, I called the Phoenix Hotel and explained the error and asked if I could move my reservation to the Glendale Tru by Hilton. I was told that I would have to talk to Hotel dot com. I contacted them ,explained the situation and they said that thought I had a valid reason and contacted the Phoenix hotel. Then Hotel dot com person let me know that the hotel said not and they would not help. We checkin and get our room and we are on the Main Street side. The road noise from car's, motor cycle,s and the trolly car that ran till 2 AM was terrible. plus the A/C unit was very loud every time it cycled on. I was unable to fall asleep till 4am. The hotel knows this they have ear plug in the room. The next morning I went to the front desk, and explained I could not open a second night there and asked to cancel my second night. I was told that they would know about the noise and are talking too the city, like that will correct the problem. I was told they would not cancel my second night. I left and found a fantastic hotel , the Renaissance Inn in Glendale Az. See attached picture of their solution to the street noise. Never again Tru by Hilton
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and value.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tom

Stayed 2 nights in Jan 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Have stayed multiple times and it’s always my first choice when coming to Phoenix. Lovely accommodations and very friendly staff. Kudos!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kenneth

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Hotel was lit, rooftop swimming pool say no more. Amazing views, great location, 1 pool table occupied. Lots of time for Jammy Time!
Stayed 1 night in Dec 2024

8/10 Good

Karolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean property, food close by!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Josefina

Stayed 1 night in Nov 2024

10/10 Excellent

Heechul

Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

2/10 Terrible

AZ

Stayed 2 nights in Nov 2024

10/10 Excellent

Gregor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Irene

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

DOUG

Traveled with group
Liked: Cleanliness, property conditions & facilities

November Phoenix Trip

Our room at True was very small. It was also confusing because the friends we were traveling with booked with Home 2 and we thought we were at the same hotel. Their room for the same price had much more room. We noticed this as soon as we went to our room after check in. I went down to the front desk and asked if I could change to Home 2 and the people at the desk started to work with me to see if they can make that happen. During this time, a manager came out and asked what the situation was. I was approached with an attitude by that person with them making the assumption that I was demanding something from them. I explained that I just asked if it could be done and wasn't demanding anything. I was told I could do it but it would cost significantly more to make the change. If I would have been told that up front, I wouldn't have spent 10 minutes trying to work something out. Everyone else at this facility was polite and very helpful. The facilities are nice other than the size of the rooms at Tru, I think the experience would have been much better had the one person who I assume was a manager tried to understand the situation before making judgement. 99% of the staff were great but it was somewhat ruined by that experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager at desk was exceptional. Breakfast was very good.
Stayed 1 night in Nov 2024