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Diadem Resort

2.0 star property

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Photo gallery for Diadem Resort

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Outdoor dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
118/2/3 Tran Hung Dao Street, Duong Dong Town, Phu Quoc, Kien Giang, 922217
  • Phu Quoc Beach
    ‪3 min drive‬
  • Phu Quoc Night Market
    ‪3 min drive‬
  • Dinh Cau
    ‪4 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Bungalow

Standard Bungalow | Minibar, in-room safe, desk, laptop workspace

Standard Bungalow

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Bungalow

View from room

Family Bungalow

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Breakfast, lunch and dinner served

B Stay Hotel

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
5.0 out of 5, Exceptional, (2)
The price is $12
per night
$13 total
includes taxes & fees
May 2 - May 3
B Stay Hotel

About this property

Diadem Resort

Phu Quoc guest house with 1 restaurants, connected to a shopping center
Guests at this beach guesthouse will appreciate convenient onsite amenities such as a children's pool and a playground.
Diadem Resort offers 17 air-conditioned accommodations with minibars and safes. Rooms open to furnished patios. Accommodations offer separate dining areas. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Diadem Resort features an outdoor pool and a children's pool. The guesthouse offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the guesthouse's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This Tuscan-style guesthouse also offers a library, a terrace, and barbecue grills. For a surcharge, the property provides an area shuttle within 2.00 km and an airport shuttle (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Diadem Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Diadem Resort has a restaurant on site.
24-hour room service is available.

Languages

English, German, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 2 km
  • Ferry terminal shuttle (surcharge)
  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 80,000 for adults and VND 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach towels
  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Tuscan architecture

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Diadem Resort]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for VND 150000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 80000 for adults and VND 40000 for children
  • Airport shuttle fee: VND 50000 per person
  • Crib (infant bed) fee: VND 150000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms

Property is also known as

Thanh Kim Ngan Bungalow House Phu Quoc
Thanh Kim Ngan Bungalow House
Thanh Kim Ngan Bungalow Phu Quoc
Diadem Resort Phu Quoc
Diadem Phu Quoc
Diadem Resort Phu Quoc Island
Thanh Kim Ngan Bungalow
Diadem Resort Phu Quoc
Diadem Resort Guesthouse
Diadem Resort Guesthouse Phu Quoc

Diadem Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 8 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were terrible like sleeping on a table however the service was ok
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
It's good down to earth Vietnam with nice pool and bang in town.
Stayed 5 nights in Feb 2019

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diadem

Nice hotel. Nice pool. Good breakfast
Stayed 2 nights in Oct 2018

10/10 Excellent

Jon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort

I think its funny some of the bad reviews this place has gotten, its not orlando folks! This place is close to the beach, markets, restaurants and bars, but is quiet and secluded. There's an outdoor pool, all the bungalows have a little patio with tables, chairs and hammock. Palm trees and other plants provide beautiful scenery and privacy between them. Staff clean the rooms and the pool everyday. The rooms are spacious, big soft bed, A/C, fridge, and hot water shower. The property has a security guard on site at night, not that he's needed, the island is very safe. All the staff are awesome! Really friendly and helpful. The breakfast option I only tried once because its only available between 7am-930am, its a basic buffett style with eggs, toast, fruit, and some asian options.
Stayed 2 nights in Feb 2018

6/10 Okay

Danny

Disliked: Cleanliness, room comfort
Not too bad
Stayed 2 nights in Jan 2018

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort

Hyggelig Resort, gode familie bungalows.

Rent, søde og hjælpsomme personale, køleskab, skøn pool og god wifi.
Stayed 4 nights in Mar 2019

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt boende i en blommande trädgård. Mycket vänlig personal. Skulle önska lite bättre språkkunskaper (engelska).
Stayed 14 nights in Jan 2019

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt boende i en välskött trädgård. Serviceminded personal.
Stayed 1 night in Jan 2019

8/10 Good

Артем, недалеко от лонг бич

Liked: Staff & service, room comfort

очень даже ничего

неплохой бассейн, 300 метров до Лонг бич и моря, куча кафе, ресторанов и магазинчиков рядом. Улыбчивый, приветливый, но не слишком работящий персонал.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Prisvärt hotel med ca 100 m till stranden

Bra hotell med gångavstånd till strand och resturanger. Polen ger bra möjligheter att slappna av vid på eftermiddagarna efter en dag på stranden.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities

Belle piscine, bon service, près de la plage

Les matelas sont très très fermes (et normalement je les aime ferme, donc ce n'est pas peu dire!) Très belle piscine, bien entretenue pendant tout le sejour. Petit-déjeuner à prix raisonnable et choix variés. À 5 minutes de marche de la plage environ, mais pas de section réservée avec chaises longues comme les établissements de bord de plage. Service de reservations (tours organisés, location de motocyclettes)

4/10 Poor

Tomas

Disliked: Cleanliness, room comfort

Trist upplevelse men trevlig personal

Detta Hotell var en besvikelse. SuperHårda sängar, bullrig aircondition, usel toalett där duschen var placerad mitt i badrummet vilket ledde till blöta golv efter varje dusch. Dessutom myror i badrummet. Eluttagen satt löst och kylskåpet var vi tvungna att stänga av pga buller. Frukosten var trist och vi blev utan bröd 3 av dagarna trots att vi var där 1h innan de stängde. Städpersonalen fyllde inte på toapapper flera dagar så vi fick gå och hämta själva. På plussidan var att läget trots allt är bra och att personalen var trevlig och hjälpsam. Stället i sig är helt ok men det saknas känsla och passion, det skulle inte krävas mycket renovering och utbyte av madrasser samt en uns av ambition med frukosten för att betygen skulle kunna bli betydligt mycket bättre.

6/10 Okay

Verified traveler

Liked: Staff & service

godt sted at overnatte

nogen lunde godt sted