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Hoi An Retreat Phu Quoc

3.0 star property

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December 2024
January 2025

Photo gallery for Hoi An Retreat Phu Quoc

Outdoor pool
Front of property
Front of property
View from room
Minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
121/5 Tran Hung Dao, Duong Dong, Phu Quoc, Kien Giang
  • Phu Quoc Night Market
    2 min walk
  • Dinh Ba Thuy-Long Thanh-Mau
    4 min walk
  • HD House Coffee
    1 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    17 min drive

Room options

View all photos for Superior Room, Garden View

View from room

Superior Room, Garden View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Shared Dormitory

Minibar, in-room safe, desk, free WiFi

Standard Shared Dormitory

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Pool View

Minibar, in-room safe, desk, free WiFi

Superior Room, Pool View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Twin Room

Minibar, in-room safe, desk, free WiFi

Family Twin Room

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property

PHUC THANG HOTEL

Spa
Parking included
Free WiFi
Air conditioning
The price is $24
per night
$27 total
includes taxes & fees
Jan 8 - Jan 9
PHUC THANG HOTEL

About this property

Hoi An Retreat Phu Quoc

3-star Phu Quoc hotel steps from Phu Quoc Night Market
Along with an outdoor pool, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a business center, and concierge services. Change of towels is available on request.
Hoi An Retreat Phu Quoc offers 28 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Hoi An Retreat Phu Quoc features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures

More

  • 1 floor
  • Built in 2016

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hoi Phu Quoc Resort
Hoi An Phu Quoc Resort Island Vietnam
Hoi An Phu Quoc Resort
Hoi An Retreat Phu Quoc Hotel
Hoi An Retreat Phu Quoc Phu Quoc
Hoi An Retreat Phu Quoc Hotel Phu Quoc

Hoi An Retreat Phu Quoc Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 9 out of 29 reviews" "
Rating 8 - Good. 15 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Yity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, 10 minutes go the beach, nice resort, place to enjoy with family
Stayed 6 nights in Jan 2019

6/10 Okay

vivienne

I can only say it was average. Reception and staff helpful. They just weren't ready for the beginning of the season. There were problems but they were sorted out very quickly so we saw an improvement and think it will continue. There is some work that needs attention round the pool area. Ok for a couple of days
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
I stayed in this hotel for 9 days . My room was perfect (spacious ,good bed , clean). The staff was kind and helpful. It’s a 2 minute walk from the Main Street which was great.
Stayed 11 nights in Mar 2018

6/10 Okay

Alexandre

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money in quiet street
We enjoyed three nights at this new resort hotel. It's smaller which is nice and is up a quiet lane so you can get a good nights sleep and be only 15 minutes walk from the action. Winston Burger Bar, Rory's, the beach all within 15 minutes walk. Lovely pool and staff are also great.

8/10 Good

morgan, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic resort with a pool
We stayed here 5 nights over christmas. There is a problem with there booking system so if you want a twin or a double room you need to make it super clear and email the reaort. All the rooms are the same standard so dont pay more for a upgraded room. The pool was cleaned daily but there was a shortage of deck chairs. Beach is a 10min walk away. Taxis are super easy and cheap. Breakfast was a Asian style buffet so if you dont want soup or fried seafood rice your stuck with plain toast and fruit. There are plenty of breakfast places on the street if you want something more western. Still being built but it wasnt noisy or annoying during ourstay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing foods here. We tried lunch and diner and they were both great.

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except for poor wifi!

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ha inte kontrakt med hotellet
Stället är skitigt och vanskött. Borde inte erbjuda som alternativ för turister. Första rummet luktade starkt av mögel. Så vi blev erbjudna ett annat rum. Det rummet hade en trasig AC så att en av dagarna höll de på att byta AC under en stor del av dagen. Duschen var trasig, det var smutsigt under sängar och i hörn, dörren glappade så det var otroliga mängder mygg i rummet. En padda lyckades ta sig in under dörrarna, så stort var glappet. Så näe, det var en väldigt trist hotellupplevelse.
Stayed 2 nights in Dec 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Björn

Liked: Staff & service
Familjärt hotell i "lantlig miljö",nära centrum
Mycket trevligt hotell i en unik "lantlig" miljö. Hotellet befinner sig lite utanför navet av Duong dong, vilket är skönt med tanke på decibelen inne i centrum. Det enda oljud som förekommer är tupparna som galer. Mycket trevlig hotellpersonal som gör allt för att förgylla vistelsen. Engelskakunskaperna är inte på topp vilket kan ställa till det lite då och då, med tanke på att alla bara svarar ja på allt, utan att veta vad man pratar om. Exteriören är fulländad. Rent och fint. Pool i lummig och välordnad miljö. Dock var rummen inte lika pedantisk skötta. Damm och smuts förekom. Mögel på toaletterna. Safety boxarna fungerade inte. Detta påpekades flertalet gånger. Varje gång fick vi ok på att de skulle ordnas, men så blev det inte. Frukostpersonalen var mycket vänlig. Dock var frukosten inte något att "hänga i granen". Alla varmrätter var iskalla. Äggen var överkokta. Avslutningsvis vill jag ändå ge hotellet goda recensioner med tanke på att de bra sakerna vägde över de dåliga.
Stayed 5 nights in Jan 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugnt och skönt
Vi bodde här i 8 nätter, var lugnt och skönt! Lätt att ta sig överallt och nära till stranden
Stayed 7 nights in Nov 2018

8/10 Good

Thomas Berg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Et godt hotel med et venligt og hjælpende personale. Sengene er lige til den hårde side, men det er generelt for Vietnam uanset prisklasse.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli edulliseen hintaan
Stayed 5 nights in Feb 2018

8/10 Good

Poja

Disliked: Cleanliness

10/10 Excellent

Les parisiens, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très calme
A l'arrivée, la piscine n'était pas disponible. Malentendu au niveau de l'accueil qui refuse de nous donner une chambre. En fait, comme tous les services n'étaient pas disponibles, l'hôtel proposait de nous rembourser et nous faire un nouveau tarif correspondant aux services disponibles. Refus catégorique de notre part, Intervention d'Expédia depuis la France et finalement, nous avons obtenu une chambre. Comme la piscine n'était pas disponible, l'hôtel a fait un geste commercial, en nous offrant un dîner dans un restaurant très huppé de l'île. C'est un geste que nous avons beaucoup apprécié.
Stayed 7 nights in Jan 2018

4/10 Poor

niklas

Disliked: Cleanliness, property conditions & facilities, room comfort
Undvik, definitivt inte bra!
Vi valde detta hotell delvis utifrån betyg på hotels.com. Hur Hoi An kunnat få så högt snittbetyg är för mig en gåta. Vi hade bokat sex nätter men checkade ut efter tre... Rummen är slitna och smutsiga. Städningen är under all kritik. Poolen använde vi inte eftersom den var sjukt smutsig och inte alls inbjudande. Frukosten var inte heller den speciellt bra. Två av tre kvällar var vattnet avstängt. Personalen ska ha en eloge för att de var trevliga och försökte, även om de inte nådde hela vägen fram. Problemet är att de inte pratar engelska utan använder google translate för översättning. Finns inte på kartan att vi skulle välja detta ställe igen. Aldrig.
Stayed 7 nights in Jan 2018

8/10 Good

Jean-Claude, Avignon

Liked: Property conditions & facilities, room comfort
Bel Hôtel à 5 minutes de la plage
J'ai séjourné six nuits dans cet Hôtel Les chambres sont très belles et spacieuses, belle salle de bain et l'ensemble est très propre..Il es dommage que la chambre immense soit éclairée par une seule lampe économie d'énergie glissée dans une lanterne en rotin qui fait que l'on y voit rien et il n'y aucune lampe de chevet. Il est dommage aussi que la piscine soit laissée à l'abandon, pleine d"eau verte et qui contraste négativement avec la beauté du lieu. Dommage aussi que la nuit il ne soit pas interdit d'aller s'installer aux tables du petit déjeuner car certains soirs des bandes rient et crient jusqu'à 3 heures du matin.Les chambres sont très mal insonorisées ce qui fait l'hôtel est assez bruyant en général. Par contre l'hôtel est situé dans une zone calme. Le petit déjeuner buffet à volonté est excellent.
Stayed 5 nights in Jan 2018

10/10 Excellent

Johan, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt läge, lugnt men nära allt
Fina och stora rum runt en stor pool. Rena rum och hjälpsam personal. Rekommenderas!!
Stayed 10 nights in Dec 2017

6/10 Okay

Duy Khanh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Billederne kan snyde. Ikke så renlig.
Udefra så hotellet meget godt ud. Generelt var værelset OK. Dog lugtede vores værelse af mug .. og det var svært at sove pga larmerende vietnameser der råbte af deres børn eller lign. Der var 2-3 kakerlakker så vi følte os nødsaget til at finkæmme alle hjørner og huller for at se hvor disse kom fra. Morgenbuffet var god ! Og service var også i højsædet. Minus var bare værelset :(
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Ruhiges putziges Resort...
Das Hotel liegt in einer ruhigen Nebenstraße. Nach ca 400 Metern erreicht man die Hauptstraße mit einigen Restaurants. Bis zum Meer und den guten Restaurants läuft man ca. 15 Minuten. Mit dem Roller geht's natürlich schneller. :-) Das Hotel macht einen guten Eindruck. Allerdings müsste hier und da mal etwas nachgebessert werden. Die Liegen und Schirme am Pool haben die besten Zeiten bereits hinter sich. Auch der Teppich im Gym sollte wenigstens mal gesäubert werden. Die Zimmer waren in einem guten Zustand. Grundsätzlich hat uns das Hotel gut gefallen. Der Pool war sauber, das Personal an der Rezeption war sehr kompetent und das Housekeeping macht einen super Job. Der Gym ist super ausgestattet. Der Laundry Service war preisgünstig und zuverlässig. Einen Minuspunkt müssen wir leider an das Servicepersonal vergeben. Es gibt eine Speisekarte für Mittagsgerichte. Leider ist diese Karte nur nach Lust und Laune des Personals aktuell. Wir konnten nur an einem von fünf Tagen im Resort essen. Gerade bei Temperaturen von über 30 Grad möchte man mittags nicht unbedingt zum nächsten Restaurant laufen. Man kommt sich schon etwas veralbert vor wenn man ständig abgewiesen wird und das Personal fröhlich Mittag isst. Wir können das Hotel empfehlen. Einfacher Standard und ruhig gelegen. Ruhe lernt man in Vietnam sehr schnell schätzen. Uns hat's gefallen.

8/10 Good

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
闹中取静
最满意的是早餐，前台有一个会说中国话的不错，离海滩边步行有一段路，大概要走10分钟，酒店走出来的马路上晚上很热闹，各种各样吃的不错！就是蚊子多了点

8/10 Good

Lenita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaunis keidas ja ihana uima-allas
Itse Hoi An on kuin keidas, kaunis alue ja ihana uima-allas. Aamupala ok. Huonosti toimiva wifi. Henkilökunta ystävällistä, mutta kaikki ei puhu englantia. Järjestivät meille meriretken ja kaikki toimi hyvin. Isoimpana miinuksena on sijainti, kävely rannalle noin 10-15 minuuttia, ranta on lähellä, mutta kaikkialta ei pääse sinne. Vilkkaasti liikennöity tie pitää ylittää. Kylä ei ole kovin siisti, kovasti muovia ja roskia tienvarsilla. Pitää melkein vuokrata skootteri että tuolla pääsee liikkumaan.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了比较偏僻，就是个很不错的酒店了
早餐很不错，酒店很干净整洁，绿化很好，泳池干净，值得推荐。就是位置有点偏，离大路有段距离。