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JM Casavilla Retreat Phu Quoc

4.0 star property

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Photo gallery for JM Casavilla Retreat Phu Quoc

Exterior
Exterior
Villa 2 Bedroom Seaview | Premium bedding, memory foam beds, minibar, desk
Garden
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Spa
  • Room service
  • Laundry

Explore the area

Map
To 2, Ap Cay Sao, Xa Ham Ninh, 36, Phu Quoc, kien giang, 92510
  • Phu Quoc National Park
    ‪1 min walk‬
  • Ham Ninh Fishing Village
    ‪12 min drive‬
  • Phu Quoc Night Market
    ‪22 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds, Sea View

Deluxe Twin Room, 2 Twin Beds, Sea View | Premium bedding, memory foam beds, minibar, desk

Deluxe Twin Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Sea View Villa, 1 King Bed

Luxury Sea View Villa, 1 King Bed | Beach/ocean view

Luxury Sea View Villa, 1 King Bed

  • 646 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Sea Front Villa

Luxury Sea Front Villa | Beach/ocean view

Luxury Sea Front Villa

  • 753 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Sea View Villa, 2 Twin Beds

Partial Sea View Villa, 2 Twin Beds | Premium bedding, memory foam beds, minibar, desk

Partial Sea View Villa, 2 Twin Beds

  • 592 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Mountain View, 1 King Bed

Superior Mountain View, 1 King Bed | Premium bedding, memory foam beds, minibar, desk

Superior Mountain View, 1 King Bed

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Sea View Villa

Family Suite Sea View Villa | Premium bedding, memory foam beds, minibar, desk

Family Suite Sea View Villa

  • 1184 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Mountain View, 2 Twin Beds

Superior Mountain View, 2 Twin Beds | Premium bedding, memory foam beds, minibar, desk

Superior Mountain View, 2 Twin Beds

  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Ocean View

Deluxe Double Room, Balcony, Ocean View | Premium bedding, memory foam beds, minibar, desk

Deluxe Double Room, Balcony, Ocean View

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Sea View Villa, 1 King Bed

Partial Sea View Villa, 1 King Bed | Premium bedding, memory foam beds, minibar, desk

Partial Sea View Villa, 1 King Bed

  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Sea View Villa, 2 Twin Beds

Luxury Sea View Villa, 2 Twin Beds | Premium bedding, memory foam beds, minibar, desk

Luxury Sea View Villa, 2 Twin Beds

  • 646 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About this property

JM Casavilla Retreat Phu Quoc

4-star Phu Quoc resort steps from Phu Quoc National Park
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas, free valet parking, and free airport pick-up are also provided. Other amenities include a poolside bar, spa services, and 24-hour room service. Change of towels is available on request.
JM Casavilla Retreat Phu Quoc offers 36 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to furnished patios. Memory foam beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Phu Quoc resort provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
In addition to a children's pool, JM Casavilla Retreat Phu Quoc provides an outdoor pool and complimentary bicycles. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly resort also offers spa services, a terrace, and barbecue grills. A shuttle from the airport to the hotel is complimentary to guests (available on request). Onsite covered valet parking is complimentary.

JM Casavilla Retreat Phu Quoc is a smoke-free property.

Làng Chài Hàm Ninh - Onsite seafood restaurant.
Bãi Thơm - Onsite seafood restaurant. Open daily.
Chợ Đêm - Onsite diner. Open daily.
Địa Trung hải - Onsite fine-dining restaurant. Open daily.
Hạnh Nhung - Onsite seafood restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free secured, covered valet parking on site
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bãi Thơm
  • Chợ Đêm
  • Địa Trung hải
  • Hạnh Nhung
  • Làng Chài Hàm Ninh

Things to do

  • 24-hour pool access
  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Kayaking
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Art supplies
  • Beach toys
  • Children's games
  • Children's pool
  • Highchair
  • In-room crib
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Hot stone massages

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Cleaning supplies
  • Free bottled water
  • Lobster/crab pot
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Spices

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 700000 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 700000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JM Casavilla Retreat Phu Quoc Resort
JM Casavilla Retreat Phu Quoc Phu quoc
JM Casavilla Retreat Phu Quoc Resort Phu quoc

JM Casavilla Retreat Phu Quoc Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 39 reviews
Rating 8 - Good. 3 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kellie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

mohit

Liked: Staff & service, amenities, property conditions & facilities
Had a great time. Very good staff and facilities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Stayed 4 nights in Nov 2024

10/10 Excellent

Dave Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ezceptional in every regatd. Every member of stsff, from the customer fscingvstsff the cleaners gsrdeners
Stayed 22 nights in Oct 2024

10/10 Excellent

Tanner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights. Loved it! Nhan was a fantastic host and made our stay memorable. Great staff overall and the pool was nice. Highly recommend for a weekend getaway.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rainer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After Saigon, bliss for body and mind!
We loved: The friendlyness of staff and owners. We are two ‘Travel Journos’ who stumbeled at this jewel. The facility is brand new (3 months) and still needs finishing, but when this happens it will be solid 4 star property which will suit people who like to enjoy quiet and quality. I’m sure we call in again when it’s finished and fully operational. See you again. 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Federico

Stayed 4 nights in Aug 2024

10/10 Excellent

Anh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm and welcoming place with a good ocean view! The food is excellent and the staff treats us like family.
Stayed 5 nights in Jul 2024

10/10 Excellent

Bee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow awesome! I really really enjoy it here. Worth it!
Stayed 1 night in Jun 2024

10/10 Excellent

Khuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The rooms are very large as well as the bathroom. Very good breakfast (do not go too late because the dishes are not always filled...) -Free shuttle to the airport. Beachfront.
Stayed 1 night in Jun 2024

10/10 Excellent

Hoàng

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place. It's totally worth what you pay. Quiet space, beautiful sea view pool. There will not be many places in Phu Quoc like this
Stayed 1 night in Jun 2024

10/10 Excellent

Khuong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. A perfect place to relax. Everything is awesome
Stayed 1 night in Jun 2024

10/10 Excellent

Khuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very fresh and beautiful. This place has just been built, so everything is very new. The pool is strangely beautiful with sea views. The breakfast is very good
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family resort, friendly and helpful staff. It’s quite remote but if you’re looking to unplug / detox it’s perfect. Would definitely stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Avslappende, rolig sted
Fine hytter, nydelig stort svømmebasseng og en stille og rolig plass. Frokost ok, men ellers har maten et stort forbedringspotensial . Du kan ikke bade i sjøen, det er få andre resorter i nærheten og resorter ligger 30 min med bil fra sentrum. Om du ser etter en plass å slappe av noen dager, er det fint her.
Stayed 4 nights in Dec 2024

6/10 Okay

Lin

飯店總評
地點在東部，離機場20-30分鐘，附近沒有其他商店，只能在飯店泳池玩，適合在飯店悠閒耍費用，來回市區熱鬧西岸約60分鐘，交通會花費蠻久的時間
Stayed 2 nights in Dec 2024

10/10 Excellent

YOONKYUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
아주 아늑하고 편안한 여행이었음. 특히 직원분들의 상황 대처능력이 탁월하여 불만이 말끔히 해소되었고 감동적이었음
Stayed 2 nights in Dec 2024

10/10 Excellent

SUZUKI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設内、庭全てが清潔に整っていて、スタッフの対応も丁寧かつフレンドリーでした。 おかげさまでとてま良い思い出がてまきました。また泊まりに来たいです。
Stayed 2 nights in Dec 2024

10/10 Excellent

I JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Anja Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect, the staff is charming, the facilities are very clean and cared for. They have free bikes and motorcycles for rent at a good price. The restaurant food was also very good
Stayed 1 night in Jun 2024

10/10 Excellent

Khuong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no separate paradise on earth, whether on horseback or on horseback. The resort was so good that I didn't even think about going out and having fun somewhere else. The smiles of the staff were so pretty that I was already healed by their pure smiles. The downside is that you have to take a taxi because it's a bit far from the city, but the taxi fare is expensive. It wasn't expensive, so it wasn't a burden, and most of all, I didn't see any Koreans. It was cozy and quiet with a couple of foreigners with good manners, and the best of the best was the swimming pool!!! It's so loud~~
Stayed 1 night in Jun 2024

10/10 Excellent

Tôi Yêu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff, the comfort of the rooms, the cleanliness of the establishment, the location of the hotel to visit. The swimming pool is very large.
Stayed 1 night in Jun 2024

10/10 Excellent

Huy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious bungalows, which are well-equipped. The breakfast was extensive and very satisfactory. The entire area is very well maintained and the central pool is a real highlight of the accommodation. The staff were without doubt very friendly and accommodating. Motorbike rental and free use of bicycles were very uncomplicated and quickly organized. We used the free airport transfer which was a real luxury for us. There is nothing to complain about.
Stayed 1 night in Jun 2024

10/10 Excellent

Huy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort close to nature located next to the beach. Gorgeous swimming pool. The room I stayed in was almost newly built so it was very beautiful. Breakfast was also really great. In general, this is a place worth experiencing
Stayed 1 night in Jun 2024

10/10 Excellent

NIGHT

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect to relax
Stayed 1 night in Jun 2024