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Mercury Phu Quoc Resort & Villas

3.0 star property

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Photo gallery for Mercury Phu Quoc Resort & Villas

Poolside bar
Outdoor spa tub
Lobby sitting area
On the beach, kayaking
Luxury Garden View Villa | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Free airport shuttle
  • Gym
  • Pool
  • Room service

Explore the area

Map
Group 1, Duong To, Phu Quoc, Kien Giang
  • Suoi Tranh & Suoi Da Ban
    ‪5 min drive‬
  • Sonasea Beach
    ‪10 min drive‬
  • Phu Quoc Beach
    ‪12 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪7 min drive‬

Room options

View all photos for Premium Room, Pool View

Minibar, in-room safe, desk, blackout drapes

Premium Room, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Villa

Beachfront Villa | Minibar, in-room safe, desk, blackout drapes

Beachfront Villa

  • 1280 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Villa

4 Bedroom Villa | Private pool

4 Bedroom Villa

  • 6458 sq ft
  • Sleeps 8
  • 4 King Beds

View all photos for Luxury Garden View Villa

Luxury Garden View Villa | Minibar, in-room safe, desk, blackout drapes

Luxury Garden View Villa

  • 559 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Pool Villa

Luxury Pool Villa | Minibar, in-room safe, desk, blackout drapes

Luxury Pool Villa

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

SOL by Meliá Phu Quoc

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.3 out of 5, Excellent, (761)
The price is $107
per night
$121 total
includes taxes & fees
Mar 6 - Mar 7
SOL by Meliá Phu Quoc

About this property

Mercury Phu Quoc Resort & Villas

3-star Phu Quoc hotel close to Phu Quoc Beach
At Mercury Phu Quoc Resort & Villas, relax by an outdoor pool or hit the beach where you can enjoy kayaking.
Mercury Phu Quoc Resort & Villas offers 153 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. LCD televisions come with premium satellite channels.

Bathrooms include showers, slippers, designer toiletries, and hair dryers. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
In addition to an outdoor pool, Mercury Phu Quoc Resort & Villas provides an outdoor tennis court, a fitness center, and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This beach hotel also offers spa services, a library, and a terrace. A roundtrip airport shuttle is complimentary to guests during limited hours. Complimentary self parking is available on site.

Mercury Phu Quoc Resort & Villas has designated areas for smoking.

Romance Sea Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance Sea Restaurant

Things to do

  • Ecotours
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1200000.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 1200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children from 6 to 11 years old for breakfast when sharing existing bedding.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Mercure Resort Villas
Mercure Phu Quoc Villas
Mercure Villas
Mercure Phu Quoc Resort & Villas Phu Quoc Island, Vietnam
Mercury Phu Quoc & Phu Quoc
Mercury Phu Quoc Resort & Villas Hotel
Mercury Phu Quoc Resort & Villas Phu Quoc
Mercury Phu Quoc Resort & Villas Hotel Phu Quoc

Mercury Phu Quoc Resort & Villas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 68 out of 151 reviews
Rating 8 - Good. 56 out of 151 reviews
Rating 6 - Okay. 16 out of 151 reviews
Rating 4 - Poor. 6 out of 151 reviews
Rating 2 - Terrible. 5 out of 151 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff. The place could do with some repairs though as there's marks all along the walls, some stains on the furniture and there was once ants crawling around the back.
Stayed 6 nights in Feb 2024

10/10 Excellent

DANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful. It's well maintained, the staff was amazing, and I had a really relaxing and enjoyable time. The beach is beautiful too, and there's nothing quite like waking up and being just steps away from it. Was able to rent a scooter directly from the front desk which made travel around the island very easy, and I highly recommend this resort for anyone looking to escape to paradise.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to early morning flight, the staffs are very nice to arrange shuttle and provide individual breakfast togo for on the flight to eat. Honestly, I don’t see this kind of service anywhere except Mercury Resort and Villa. I definitely recommended my family and friends to book future stay in Phu Quoc.
Stayed 3 nights in Apr 2023

10/10 Excellent

Andy

Stayed 3 nights in Feb 2023

8/10 Good

robert

Stayed 3 nights in Jun 2022

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Wow!!!! I was actually surprised how amazing this place was, I stayed in the executive bungalow, which has ocean view and private pool. Really excellent management, and will 100% visit again.
Stayed 3 nights in Dec 2019

8/10 Good

Riley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 Nights, staff spoke multi languages, the hotel even put a Christmas Eve dinner together with turkey. All and all a very good resort.
Stayed 7 nights in Dec 2019

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Schoene Zimmer, super Fruehstueck und toller Staff. Der Preis ist evtl ein bisschen zu hoch fuer den gebotenen Standard, aber das lag vielleicht auch an der Saison (Weihnachten)
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort away from crowds. I loved it. It's clean and well serviced. It's staff is amazing. In terms of location you need a taxi to get to the main village or restaurants but it's well worth it. The hotel restaurant is very limited in choice and pricey. However it's the restaurant or nothing since there are no business around. I would recommend it as it is a place to relax and get reconnected with yourself.
Stayed 5 nights in Jul 2019

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great overall, especially for couples that want to relax on a quiet resort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and service were excellent. However, the food was not living up to my expectations.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very private and relaxing. The staff were always cheerful and happy to assist with anything !
Stayed 4 nights in Mar 2019

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but remote with few local services
Pros: grounds and beach very clean rooms very large, clean and comfortable air-con and wifi very good staff very attentive, professional, pleasant and helpful Cons: fairly remote location - no facilities in walking distance only one restaurant on site, which is relatively expensive and has quality and consistency issues. next to a noisy building site and no compensation offered for this disruption. occasional power cut very close to airport. occasional aircraft noise but nothing overbearing. Generally, very good core services, but lacking quality in the extras such as bar, restaurant and breakfast. The free shuttle into town is very popular.
Stayed 5 nights in Dec 2018

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and friendly staff I would like to thanks all of them, nice and close to beach, nice and clean swimming pool. We did enjoy pretty much. Thanks
Stayed 6 nights in Oct 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family vacation. The villa was so beatiful and gave us much more space than normal hotel room. My daughter loved the pool there. The staffs and hotel manger were very friendly and always helpful. One negative thing was the food. We ordered Cesar salad on our last night there and felt like everything on the plate was left over food (the chicken breast has the soup flavor). But overall the place is great and we would come back again.
Stayed 5 nights in Aug 2018

8/10 Good

Minh Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
A nice stay with a lovely pool and private beach
Overall it was a nice stay. The reception staff are great, our room (the delux room) was lovely and the pool area is really nice. Sean, the customer relations manager was absolutely brilliant, very knowledgeable and friendly. A couple of things need improvement though. The overall cleanliness of the resort wasn’t the best, the public toilets weren’t very clean and there were dirty dishes and glasses left outside our room on top of the hedge for 2 days. We had to ask the staff to remove it even though a number of staff would have walked past it. Overall it’s an old looking complex which needs a deep clean and a refurbished. Also the breakfast variety was ok but it was often sparse when we got there (between 7-8) and we had to ask staff to bring some more items out.
Stayed 4 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel to stay at, toilet did not work the whole time we were there. Pool was filthy as filter was broken, maintenance workers refused to work during the day and turned up unannounced to fix it and would only do it at night time while my son was sleeping which woke him because of the noise they were making
Stayed 3 nights in May 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Paradise
A paradise like no other. Excellent staff very friendly, always a lovely greeting. Premium room was excellent. Beech towels from the staff who really look after you. happy hour for drinks 5 pm-7 pm is something to embrace and enjoy. The only downside is most things end at 10 am (breakfast) or 10 pm the bar and restaurant close and you have to ask nicely for another drink. But overall a fantastic stay, really enjoyable. Thank you to everyone!!

10/10 Excellent

James, Mission Viejo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel villas
We love it. The villa was nice and accomodation is excellent. Horel staff is very tentative. Hotel restuarant food was surprisingly good. Our villa pool clean and water is warm to swim. The kids really enjoy the private pool.
Stayed 2 nights in Apr 2018

10/10 Excellent

Robin, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation
Stayed three nights, room was very nice and large with private outdoor hot tub. Staff was wonderful and very accommodating. The included buffet breakfast was very generous and delicious.
Stayed 3 nights in Mar 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice on a growing island
The island of Phu Quoc is definitely up and coming and there’s a lot of choice out there. Overall we left happy and you won’t go wrong if you stay here. It was good value for money for a good experience and so here’s some useful info to help you decide:- - Room - we stayed in one of the bungalows which are closer to the main complex although everything is walkable and the hotel has buggy’s to bring luggage etc. Felt secure, lots of space, safe included but not big enough for laptops. Air con and fan. Good range of tv channels with English i.e HBO movies. Free water bottles each day. - Pool - Is central within the complex and nice with a swim up pool bar manned most of the time although sometimes you have to wait. - Beach - Absolutely lovely and the main complex is next to the beach. It’s quite private as no other resorts around. - Spa - totally lovely and not that expensive. Good range of treatments. - Food - Good mix of Vietnamese and western food although not a lot of fish. The Vietnamese dishes tasted great. Not a lot of choice for vegetarians though. - Drinks - Beer selection good, cocktail list great. Wine selection poor vs other island resorts. - Location - Very close to airport so you hear the odd plane but not too intrusive. A bit out of the way from main strip so you’ll need to take taxis quite regularly cost $5 each way. - Service - all staff really friendly - Ambience - But quiet as off peak. Beach bar dead, no one around after 10pm!!
Stayed 4 nights in Feb 2018