4/10 Poor
Melda
Traveled with family
Sep 5, 2025
Disliked: Staff & service
We spent 8 nights in a villa with a private pool at Mövenpick Resort Phu Quoc, but were overall disappointed. Despite the nice appearance of the property, the service and comfort were not up to 5-star standards.
We were asked to sign papers making us responsible for cleaning the villa’s kitchen and given an inventory list of every item, with fines for anything missing. This made the stay stressful rather than relaxing. Housekeeping was minimal and the location very isolated.
Positives: friendly staff, good buggy service, and a beautiful main pool and garden. However, overall, we would not choose this hotel again.


Melda
Stayed 8 nights in Aug 2025




























