New World Phu Quoc Resort features a full-service spa, 2 outdoor swimming pools, a waterslide, and a steam room. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This luxury resort also offers a children's pool, a fitness center, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary covered self parking is available on site.
New World Phu Quoc Resort has designated areas for smoking.
New World Phu Quoc Resort offers 375 air-conditioned accommodations with private pools and minibars. These individually furnished accommodations have separate sitting areas and include dining tables. LED televisions come with satellite channels. Accommodations at this 5-star resort have kitchenettes with refrigerators and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Guests are offered a complimentary buffet breakfast each morning.
The Bay Kitchen - Onsite restaurant.
LUA – GRILL & BAR - Onsite seafood restaurant. Open daily.
Late night fare is available from 24-hour room service.
The onsite spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 16
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Credit card pre-authorization
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Staffed front desk
Smoke detector
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Children stay free - maximum age 15
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
No gap period between guest stays
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.