Novotel Phu Quoc Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a beach bar. A computer station is located on site and wireless Internet access is complimentary.
This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 5059 square feet (470 square meters) include conference space. This luxury resort also offers a children's pool, spa services, and a library. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Novotel Phu Quoc Resort is a smoke-free property.
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning.
Food Exchange - This restaurant specializes in international cuisine and serves lunch and dinner.
Lounge Bar - Onsite lobby lounge. Open daily.
Phu Quoc Seafood - Onsite seafood restaurant. Open daily.
Ocean Bar - Onsite bar. Open daily.
24-hour room service is available.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Grey water recycling system
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 15
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.