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Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property

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2 restaurants, breakfast, lunch served; local and international cuisine
Private beach, white sand, sun loungers, beach umbrellas
Point of interest
2 restaurants, breakfast, lunch served; local and international cuisine
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Kem Beach, An Thoi, Phu Quoc, Kien Giang, 920000
  • Phu Quoc Prison
    ‪3 min drive‬
  • An Thoi Cable Car Station
    ‪7 min drive‬
  • Sao Beach
    ‪7 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | View from room

Apartment, 3 Bedrooms

  • Sleeps 12
  • 3 Double Beds

View all photos for Apartment, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 3 Bedrooms

  • Sleeps 12
  • 3 Double Beds

View all photos for Standard Room, 2 Twin Beds, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Balcony

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Family Room, 2 Bedrooms

  • 1152 sq ft
  • Sleeps 8
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Private Pool

Penthouse, 2 Bedrooms, Private Pool | In-room safe, individually decorated, individually furnished, desk

Penthouse, 2 Bedrooms, Private Pool

  • 2756 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Balcony

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, Balcony (1 King Bed)

In-room safe, individually decorated, individually furnished, desk

Superior Suite, Balcony (1 King Bed)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, Balcony (2 King Bed)

In-room safe, individually decorated, individually furnished, desk

Superior Suite, Balcony (2 King Bed)

  • 861 sq ft
  • Sleeps 8
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

  • Sleeps 8
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Villa, 3 Bedrooms

  • Sleeps 12
  • 3 Double Beds

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  • Pool
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About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

5-star resort in Khem Beach
Catch some rays on Premier Residences Phu Quoc Emerald Bay Managed by Accor's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Premier Residences Phu Quoc Emerald Bay Managed by Accor offers 745 accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Premier Residences Phu Quoc Emerald Bay Managed by Accor, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking and volleyball.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Premier Residences Phu Quoc Emerald Bay Managed by Accor is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mercato - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Clubhouse - This beachfront restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Muse - Overlooking the ocean and pool, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
Pool Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Play Ground - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Clubhouse
  • Mercato
  • Muse
  • Play Ground
  • Pool Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar in shower (37 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1323000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 1323000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 227 reviews
Rating 8 - Good. 75 out of 227 reviews
Rating 6 - Okay. 16 out of 227 reviews
Rating 4 - Poor. 7 out of 227 reviews
Rating 2 - Terrible. 6 out of 227 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, pools amazing and beautiful beach. Huge variety of food for breakfast but can feel a little busy and canteen like at times.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ken, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khem beach was gorgeous! Free access to Sunset town, with a great, clean night market. Kiss of the Sea show was spectacular!
Stayed 7 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Thi Xuan Huong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice holiday resort for relaxing!
Stayed 2 nights in Mar 2025

8/10 Good

Abdellatif, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable rooms with spacious balconies. Expansive pools offer space for everyone and stretch right to the beach. The buffet breakfast offers excellent choices, although the atmosphere is rather hectic manoeuvering around the crowds of people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vijay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty big place but nice...
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Private beach and free/fast shuttle to sunset town. Rooms were luxury and the gym was great. 10/10
Stayed 4 nights in Jan 2025

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We all got violently ill and checked out early The place is dirty under staffed and not what you describe it as False advertising about it should be removed from your site Trying to get. Refund like you promised would and that’s becoming an issue also Very disappointing
Stayed 6 nights in Dec 2024

10/10 Excellent

Larry, Eagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive property.. Not sure i was expecting such a large property. With a large guest count as well. The beachfront is a large social gathering. The food and drink prices are inflated. But fair in my opinion. Its a large 5 star property. Nothing to be shocked about. Definitely a great place to visit for a couple of nights
Stayed 2 nights in Dec 2024

4/10 Poor

Van, Beresford

Stayed 3 nights in Sep 2024

10/10 Excellent

Evghenii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very interesting and nice
Stayed 13 nights in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Jun 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel

beutifull hotel with a great breakfast bacon and egg. staff very friendly and courteous spa and sauna very good aswell as pool and beach. only issue but nothing major was the fridge in the room wasnt very good and the outside pool bar wasnt very good. the deck beach bar along the beach is alot better. supermarket and restraunt accross road nd plenty of taxis to take you around the island
Stayed 2 nights in May 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay , no surprises
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is away from the busy area. It is quiet and safe. Nice beach and lots of walking.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, clean rooms and nice facilities. There can be language challenges with staff and speaking English. There are very few dining options in and around the hotel and what there are they are very expensive relative to outside the hotel. $50-75 in the hotel and $10-$15 at most outside the hotel. Rent a moped for $7 a day to get around.
Stayed 9 nights in Jan 2024

8/10 Good

Michael

Traveled with family
The staffs at the resort were great. However the common areas such as hallways, lobby …show its age and needs to be repaired
Stayed 3 nights in Feb 2024

10/10 Excellent

Tuan

Stayed 4 nights in Jan 2024

8/10 Good

Vickie

Stayed 3 nights in Dec 2023

4/10 Poor

Bomin

Stayed 3 nights in Dec 2023

10/10 Excellent

Honghoa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023