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Pullman Phu Quoc Beach Resort

5.0 star property

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Suite, Executive Privilege Pass, 1 King Size Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
3 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
$306
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Group 6 Ban Quy Hamlet, Duong To Commune, Phu Quoc, An Giang
  • Place, Sonasea Beach
    ‪10 min walk‬
  • Place, Waterfront Beach Square
    ‪12 min walk‬
  • Place, Sonasea Phu Quoc Night Market
    ‪17 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Deluxe Room, 1 King Bed, Ocean View

Premium Deluxe Room, 1 King Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premium Deluxe Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Cabana, Executive Privilege Pass, 1 King Size Bed, Pool Access

Cabana, Executive Privilege Pass, 1 King Size Bed, Pool Access | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Cabana, Executive Privilege Pass, 1 King Size Bed, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Twin Beds, Ocean View

10.0 out of 10
Exceptional
(8 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Deluxe Room, 2 Twin Beds, Garden View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Twin Beds, Garden View

7.4 out of 10
Good
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, Balcony (2 Zip-Beds)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Superior Room, Balcony (2 Zip-Beds)

8.4 out of 10
Very good
(5 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Balcony

Superior Room, 2 Twin Beds, Balcony | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Superior Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Executive Privilege Pass, 1 King Size Bed, Ocean View

Suite, Executive Privilege Pass, 1 King Size Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, Executive Privilege Pass, 1 King Size Bed, Ocean View

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Family Room, Executive Privilege Pass, 2 Bedrooms, Resort View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premium Family Room, Executive Privilege Pass, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 1259 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed

View all photos for Executive Family Suite, 2 Bedrooms, Resort View (Executive Privilege Pass)

Executive Family Suite, 2 Bedrooms, Resort View (Executive Privilege Pass) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Family Suite, 2 Bedrooms, Resort View (Executive Privilege Pass)

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Large Twin Beds

View all photos for Executive Villa, 2 Bedrooms, Private Pool, Ocean View (Privilege)

Executive Villa, 2 Bedrooms, Private Pool, Ocean View (Privilege) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Villa, 2 Bedrooms, Private Pool, Ocean View (Privilege)

  • Ocean view
  • Sleeps 8
  • 2 Double Beds

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  • Spa
  • Free airport shuttle
4.4 out of 5, Excellent, 706 reviews
Novotel Phu Quoc Resort

About this property

Pullman Phu Quoc Beach Resort

5-star Phu Quoc resort with 3 restaurants
Catch some rays on Pullman Phu Quoc Beach Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Pullman Phu Quoc Beach Resort offers 331 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 55-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and 2 outdoor tennis courts are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pullman Phu Quoc Beach Resort like a complimentary children's club and an outdoor pool.

Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pullman Phu Quoc Beach Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
BEACH HOUSE - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
MAD COW WINE & GRILL - Overlooking the ocean, this steakhouse serves dinner only. Open select days.
COCONUTZ - This poolside bar specializes in international cuisine and serves lunch and dinner. Open daily.
SALT 'n' PEPPER - This restaurant specializes in local and international cuisine and serves breakfast only. Open daily.
LIGHTHOUSE - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: VND 800,000 for adults and VND 400,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • BEACH HOUSE
  • COCONUTZ
  • LIGHTHOUSE
  • MAD COW WINE & GRILL
  • SALT 'n' PEPPER

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Canoeing
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Playground
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Water sports equipment

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (6,135 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1850000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 800000 for adults and VND 400000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1850000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Pullman Phu Quoc Beach Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 270 reviews
Rating 8 - Good. 55 out of 270 reviews
Rating 6 - Okay. 12 out of 270 reviews
Rating 4 - Poor. 5 out of 270 reviews
Rating 2 - Terrible. 6 out of 270 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

WEE CHERN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Yee Tung Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Han, who helped me check-in was very friendly, thorough and informative.
Stayed 2 nights in Aug 2025

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Dipesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok.
Stayed 9 nights in Jul 2025

10/10 Excellent

Musaed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate resort.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gia Van, Fountain Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jun 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Arrived at hotel around 10pm, got the free airport shuttle which was quick and convenient. Check-in was fast and simple, staff quickly made us feel very comfortable and immediately in vacation-mode. Bellhop gave us ride in a golf cart with bags through the beautiful grounds to our room. Stunning. We were hungry and were told they offer 24/7 room service. After some trial and error we found the digital room service menu and were slightly disappointed to find the options limited to only 6 items. We ordered three of them. Without going into too much detail, let's just say: two of them were not up to standard, which was disappointing due to the hefty price of the "late night menu." We informed the desk and they collected the food. The next morning at breakfast a staff member approached us and offered her apologies about the food service incident the previous night. She even offered us a complimentary bottle of champagne to make up for the issue. She was beyond excellent. My girlfriend and I decided to extend our stay an additional night based soley on how that one staff member went above and beyond to make things right. She was the gold standard for hospitality. The hotel is beautiful, pool closes at 8pm which seemed a little early for such a beautiful resort. Hot tub would be nice for a late night romantic soak. Not much bad to say other than that one incident. Everything else was premium. Staff was exceptional. Highly recommend; just maybe stick to the normal restaurant menu ;)
Stayed 1 night in May 2025

8/10 Good

Sharen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Your money can’t have any marks on it if you want to exchange currency. You have to be on time with the shuttles.
Stayed 3 nights in May 2025

8/10 Good

Yee-Ling

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff were all amazing. Super helpful and super friendly!
Stayed 2 nights in May 2025

10/10 Excellent

eunsil

Stayed 1 night in May 2025

10/10 Excellent

Chun Ngai

Stayed 5 nights in Apr 2025

10/10 Excellent

NATALIE

Stayed 6 nights in Apr 2025

10/10 Excellent

Shyamsunder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the outset- Pullman Phu Quoc has a wonderful staff I cannot remember all names ( but all the staff are kind empathetic and accommodating) To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food ) The manager even sent our kid a get well soon with fresh fruits The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle , I might have missed out something but will definitely recommend and also come back in the future
The get well card
Sunset
The day at the beach
The view from the room
Stayed 5 nights in Apr 2025

4/10 Poor

King Man

Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great service
Stayed 3 nights in Apr 2025

8/10 Good

Kenana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service. Breakfast buffet was amazing, pool and beach were both great with lots of amenities. Our room was very comfortable and spacious, however I didn’t feel like it was cleaned very well while we were there. It was also cleaned very late, we never got enough towels, always had to call for me and felt like the floor wasn’t cleaned properly as it had sand on the ground. But overall really great resort and definitely recommend staying there while in Phu Quoc.

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

TARUN KHULLAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Linh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Resort

Beautiful resort with luxurious feel and excellent facilities. Seemed a bit rigid with Hotel rules and overall vibe lacked fun.
Stayed 4 nights in Mar 2025

10/10 Excellent

Temuulen

Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nhan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025