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Tropicana Resort

3.5 star property

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Photo gallery for Tropicana Resort

Private beach, sun loungers, beach umbrellas
View from property
View from property
Aerial view
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Room service

Explore the area

Map
100C/4 Tran Hung Dao St., Ward 7, Duong Dong Town, Phu Quoc, Kien Giang, 920000
  • Phu Quoc Night Market
    ‪3 min drive‬
  • Dinh Cau
    ‪3 min drive‬
  • San Van Dong Duong Dong Stadium
    ‪4 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Double Room

LCD TV

Beachfront Double Room

  • 484 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Garden View

Deluxe Triple Room, Garden View | Living area | LCD TV

Deluxe Triple Room, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Living room | LCD TV

Standard Room, Garden View

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Ocean View

Minibar, in-room safe, desk, soundproofing

Deluxe Room with Ocean View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Beach Front

Minibar, in-room safe, desk, soundproofing

Double Room with Beach Front

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room with Garden View

Minibar, in-room safe, desk, soundproofing

Family Room with Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room with Garden View

Minibar, in-room safe, desk, soundproofing

Standard Room with Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room with Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Room with Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Bungalow with Garden View

Minibar, in-room safe, desk, soundproofing

Executive Bungalow with Garden View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, (227)
The price is $98
per night
$111 total
includes taxes & fees
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About this property

Tropicana Resort

3.5-star Phu Quoc hotel close to Phu Quoc Night Market
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills.
Tropicana Resort offers 53 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Tropicana Resort like an outdoor pool, a children's pool, and a fitness center.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Tropical - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Italian, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tropical

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per day
Cribs (infant beds) are available for VND 300000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 300000 per room (one-way)
  • Crib (infant bed) fee: VND 300000.0 per night
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Tropicana Resort Phu Quoc
Tropicana Phu Quoc
Tropicana Resort Hotel
Tropicana Resort Phu Quoc
Tropicana Resort Hotel Phu Quoc

Tropicana Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 128 reviews
Rating 8 - Good. 55 out of 128 reviews
Rating 6 - Okay. 11 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 7 out of 128 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
There was problem with the AC on my first day but they fixed the problem with giving me a new room with fine working AC so problem solved. This property has beautiful beach, pool and staff were very friendly and polite. I’ll definitely want to come back here.
Stayed 5 nights in Nov 2024

6/10 Okay

BINH

Air conditioning is token change other room and the bathroom i don’t like
Stayed 3 nights in Mar 2024

2/10 Terrible

Andjelka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was first time in 10/2016. It was excellent. Ms.Jasmine manager was very kind and gave me upgraded room on the beach. Terrace chairs and table were dirty and sticky. I called cleaners. I wanted to make the tea in the evening. That was when I noticed that the tea tray was dirty and loaded with human hair like in the barber shop, plus the tray, tea pot and cups were dirty, too. Photo!!! The next morning I brought the tea tray to receptionist and asked for the manager to show her. She was not there at the moment. When I saw Ms. Jasmine again, I told her that I deserve I night free for the inconvenience that I experienced. During the first night I got some kind of allergy on my back, chest and upper arm. I believed it was bed bugs. Mr. Jasmine offered me some cream. She helped me and put cream on my back and chest. She even bought the new cream the next day because the previous one was expired. I declined. The breakfast was not worth the money($87/day). No many choices for breakfast. The soup was excellent. I asked for boiled eggs and the staff did it. The staff is kind, the resort has a lot of potentials, but a lot of things started to fall apart. The nice small beach was dirty. My check out was fast. Ms. Jasmine offered me 1 night free on my next stay for the inconvenience that I had. I refused and said that I would never come to Tropicana again. The site photos are not the real representative of Tropicana now. Too bad. It was once a beautiful place to stay and enjoy.
Stayed 3 nights in Feb 2021

2/10 Terrible

Christopher

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
👎
Don’t be fooled by the pics, won’t go into any detail as they left a birthday cake in my room on my birthday. But I wouldn’t stay here again..sorry
Stayed 5 nights in Feb 2020

8/10 Good

Tune

Traveled with family
Liked: Staff & service
The property was prime location but accommodation was out dated. For the bathroom you only get bath towels and they were had and scratchy.
Stayed 3 nights in Jan 2020

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Would benefit from felt pads on the furniture as the room above us dragged heavy chairs across the floor during the night and from 6 am onwards. Breakfast catered for Russians and very little available for other cultures. Really nice staff and great room sizes Beach was lovely but too many sun beds crowded into small spaces. Easy walk into town.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
pros - good location, not so far from shops - good view from the room (ocean view), near to the beach - good varieties for breakfast - excellent wifi connection cons - in the itinerary mentioned i am entitled for free airport service, when arrive, the receptionist mentioned the hotel FORGOT about the arrangement, and going back still cant arranged as the hotel said need to be arranged 24 hrs earlier (shouldnt they arranged for us?) - room got bug, me and my child got bitten twice in 2 days - fan in the room has a 'strange' sound - staff not really friendly
Stayed 3 nights in Nov 2019

8/10 Good

W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A value-for-money stay in Duong Dong with beachfront. The staff is very helpful too!
Stayed 3 nights in Oct 2019

10/10 Excellent

Christina, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything there, all good, The pool is nice. Nice beach. Good bed, Services are friendly
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby nigh market and a lot restaurant around . You can take a walk to night market
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the property we had a beach bungalow right on the beach was beautiful. short distance from town. no need to get any closer to the town not much there only night markets and you only need to go there once. heaps of food places around the hotel with great street food and small restaurants. Staff were lovely and helpful. Only complaint was we bought a tour at hotel which they offer. Says you get a private car to for the tour. on Day small taxi picked us up . no room for 5 hours of drive tour and driver did not speak any English which I can understand but a little conversation can help or make the interesting. other taxi drivers we went with spoke English he only said pepper farm honey farm pearl place. We always get caught out with tours in Vietnam .though I had this one in the bag. next time.
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Right on the beach. Very helpful staff with good English.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Good breakfast. Everything in the room working. Lovely greenery around.
Stayed 1 night in Jul 2019

6/10 Okay

Phillip

Traveled with group
Disliked: Staff & service
Suck................................................
Stayed 2 nights in May 2019

10/10 Excellent

David, Highfields

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room on the beachfront, massage ladies on the beach out the front of hotel were terrific, pool was quite big and plenty of lounges.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very polite and friendly
Stayed 2 nights in May 2019

8/10 Good

TM, Vancouver, CA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff is very friendly. The only unfortunate thing is the construction site directly west of the resort that can be very annoying during the morning hours - especially when you are trying to sleep in after a long night.
Stayed 3 nights in Apr 2019

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southeast Asia Travel
We had a great time at the Tropicana. The beach was nice. The pool was clean and well kept in a lush garden setting. Breakfast was great with a good selection of Asian and European items. Please try the pho in the morning, changing flavours every day . If I have to criticize the place it would be for the weak air conditioning in the room. The weather was extremely hot and the air conditioning just could not keep up. WiFi was ok. Overall a great experience would recommend the place. There slogan on the T-shirt says “as we care” maybe not the best translation.
Stayed 5 nights in Apr 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort!
This was my second stay at Tropicana, and what can I say, another amazing experience. The customer service is second to none, even after check out. Like an idiot I left my passport in my room and didn’t realise until I was at the airport, after a quick phone call they searched the room, found my passport and the manager of the resort personally delivered it to me at the airport in time for me to make my flight. Thank you so much. I’m looking forward to staying again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People make you feel welcome. Location is good and the beach is perfect for a family fun.
Stayed 4 nights in Dec 2018

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the beach near city center
Great stay. Nice rooms. Great location on the beach near city center, in walkingdistance to restaurants, bars and supermarkets.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice little hotel with a great pool and good stretch of beach. The rooms were lovely (I think I just had a standard double - which was very nice). There is building work going on next door - but you don't really see it and there wasn't much noise and so don't let that put you off. I got a great price for my room and so was completely happy
Stayed 1 night in Nov 2018

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Nice location and pool
Stayed 1 night in Aug 2018

10/10 Excellent

Louis, Phú Quoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliness of staff, very helpful. The workers constantly cleaning the property. The pool was big and deep, the water temperature was nice, not too hot. Unfortunately due to the weather conditions I did not get a chance to go in the ocean. Too dangerous with the waves. Many restaurants nearby. The hotel also has one with good food options.
Stayed 4 nights in Jul 2018