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Vinpearl Wonderworld Phu Quoc

5.0 star property

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Photo gallery for Vinpearl Wonderworld Phu Quoc

Exterior
Sauna, hot tub, steam room, body treatments, hot stone massages
Billiards
Flat-screen TV
On the beach

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • Spa
$286
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
Ganh Dau Ward, Phu Quoc Island, Phu Quoc, An Giang, 920000
  • Place, VinWonders Phu Quoc
    ‪2 min walk‬
  • Place, Vinpearl Golf Phu Quoc
    ‪9 min walk‬
  • Place, Corona Casino
    ‪5 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪41 min drive‬

Room options

View all photos for Three Bedroom Villa - Private Pool

2 bedrooms, in-room safe, desk, blackout drapes

Three Bedroom Villa - Private Pool

  • Sleeps 6

View all photos for Ocean Haven Villa 3-Bedroom

2 bedrooms, in-room safe, desk, blackout drapes

Ocean Haven Villa 3-Bedroom

  • Sleeps 6

View all photos for Four Bedroom Villa - Private Pool

2 bedrooms, in-room safe, desk, blackout drapes

Four Bedroom Villa - Private Pool

  • Sleeps 8

View all photos for Two Bedroom Villa - Private Pool

2 bedrooms, in-room safe, desk, blackout drapes

Two Bedroom Villa - Private Pool

  • Sleeps 4

View all photos for Villa, 1 Bedroom

View from room

Villa, 1 Bedroom

  • 2475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Villa - Private Pool

Flat-screen TV

Two Bedroom Villa - Private Pool

8.6 out of 10
Excellent
(11 reviews)
  • 2809 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Villa - Private Pool

Flat-screen TV

Three Bedroom Villa - Private Pool

  • 3003 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Ocean Haven Villa 3-Bedroom

Flat-screen TV

Ocean Haven Villa 3-Bedroom

7.4 out of 10
Good
(3 reviews)
  • 3003 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Four Bedroom Villa - Private Pool

2 bedrooms, in-room safe, desk, blackout drapes

Four Bedroom Villa - Private Pool

  • 4359 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 16
  • 3 King Beds and 2 Twin Beds

View all photos for Two Bedroom Villa - Private Pool - VinWonders & Safari Parks Access

2 bedrooms, in-room safe, desk, blackout drapes

Two Bedroom Villa - Private Pool - VinWonders & Safari Parks Access

  • 2809 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Villa - Private Pool - VinWonders & Safari Parks Access

2 bedrooms, in-room safe, desk, blackout drapes

Three Bedroom Villa - Private Pool - VinWonders & Safari Parks Access

  • 3003 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Ocean Haven Villa 3-Bedroom - VinWonders and Safari Access

View from room

Ocean Haven Villa 3-Bedroom - VinWonders and Safari Access

  • 3003 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Four Bedroom Villa - Private Pool - VinWonders & Safari Parks Access

2 bedrooms, in-room safe, desk, blackout drapes

Four Bedroom Villa - Private Pool - VinWonders & Safari Parks Access

  • 4359 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 16
  • 3 King Beds and 2 Twin Beds

View all photos for Two Bedroom Villa - Private Pool - Safari Park Access (1 day)

Garden view

Two Bedroom Villa - Private Pool - Safari Park Access (1 day)

9.0 out of 10
Wonderful
(2 reviews)
  • 2809 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Villa - Private Pool - Safari Park Access (1 day)

Garden view

Three Bedroom Villa - Private Pool - Safari Park Access (1 day)

9.0 out of 10
Wonderful
(2 reviews)
  • 3003 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Ocean Haven Villa 3-Bedroom with Safari Ticket (1 day)

Garden view

Ocean Haven Villa 3-Bedroom with Safari Ticket (1 day)

8.0 out of 10
Very good
(1 review)
  • 3003 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Four Bedroom Villa - Private Pool - Safari Park Access (1 day)

2 bedrooms, in-room safe, desk, blackout drapes

Four Bedroom Villa - Private Pool - Safari Park Access (1 day)

  • 4359 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 16
  • 3 King Beds and 2 Twin Beds

View all photos for Two Bedroom Villa - Private Pool - VinWonders Park Access (1 day)

2 bedrooms, in-room safe, desk, blackout drapes

Two Bedroom Villa - Private Pool - VinWonders Park Access (1 day)

10.0 out of 10
Exceptional
(1 review)
  • 2809 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Villa - Private Pool - VinWonders Park Access (1 day)

2 bedrooms, in-room safe, desk, blackout drapes

Three Bedroom Villa - Private Pool - VinWonders Park Access (1 day)

8.0 out of 10
Very good
(1 review)
  • 3003 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Ocean Haven Villa 3-Bedroom with VinWonders Ticket (1 day)

2 bedrooms, in-room safe, desk, blackout drapes

Ocean Haven Villa 3-Bedroom with VinWonders Ticket (1 day)

  • 3003 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Four Bedroom Villa - Private Pool - VinWonders Park Access (1 day)

2 bedrooms, in-room safe, desk, blackout drapes

Four Bedroom Villa - Private Pool - VinWonders Park Access (1 day)

  • 4359 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 16
  • 3 King Beds and 2 Twin Beds

View all photos for Deluxe Family Villa 3-Bedroom Safari

Deluxe Family Villa 3-Bedroom Safari | 2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Family Villa 3-Bedroom Safari

  • 3003 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 12
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Family Villa 4-Bedroom Nautilus

Deluxe Family Villa 4-Bedroom Nautilus | 2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Family Villa 4-Bedroom Nautilus

  • 4359 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 16
  • 3 King Beds and 2 Twin Beds

View all photos for Deluxe Family Villa 3-Bedroom Safari

2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Family Villa 3-Bedroom Safari

  • Sleeps 6

View all photos for Deluxe Family Villa 4-Bedroom Nautilus

2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Family Villa 4-Bedroom Nautilus

  • Sleeps 8

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  • Spa
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4.3 out of 5, Excellent, 851 reviews
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About this property

Vinpearl Wonderworld Phu Quoc

5-star Phu Quoc hotel steps from VinWonders Phu Quoc
Catch some rays at the beach or spend the day relaxing at Vinpearl Wonderworld Phu Quoc's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Vinpearl Wonderworld Phu Quoc offers 213 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Akoya Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Vinpearl Wonderworld Phu Quoc features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a children's pool, a fitness center, and spa services. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Vinpearl Wonderworld Phu Quoc is a smoke-free property.

TARAS 1 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
TARAS 2 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Delight 1 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Delight 2 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • TARAS 1
  • TARAS 2
  • The Delight 1
  • The Delight 2

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property offers transfers from the airport; to arrange pick-up, guests must contact the property with their flight details 48 hours before their expected arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 270000 per person (one-way)
  • Airport shuttle fee per child: VND 270000 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vinpearl Discovery 1 Phu Quoc
Vinpearl Wonderworld Phu Quoc Hotel
Vinpearl Wonderworld Phu Quoc Phu Quoc
Vinpearl Discovery Wonderworld Phu Quoc
Vinpearl Discovery Wonderworld Phú Quốc
Vinpearl Wonderworld Phu Quoc Hotel Phu Quoc

Vinpearl Wonderworld Phu Quoc Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 414 reviews
Rating 8 - Good. 100 out of 414 reviews
Rating 6 - Okay. 32 out of 414 reviews
Rating 4 - Poor. 16 out of 414 reviews
Rating 2 - Terrible. 13 out of 414 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ho Sin

Stayed 2 nights in Aug 2025

6/10 Okay

abdulla

Traveled with family and small children
Disliked: Cleanliness
During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience: 1. Good Location: The villa is in a great location, especially for families, with several children’s attractions nearby. This was one of the highlights of our stay. 2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected. 3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didn’t appear fresh, and we even found sand on the bedding and water bottles during a linen change — a clear sign of poor housekeeping. 4. Private Pool and Pool Area: The villa’s private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing. 5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences. 6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy. 7. Children’s Play Area: The kids' area was small and lacked engaging
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort, good services
Stayed 4 nights in Jul 2025

8/10 Good

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property- would be a great property with some small tweaks! There were some areas of our villa which were in need of TLC, our decking area had some damage to it, kitchen area had no utensils or crockery and limited glasses/cups. Housekeeping service was good, beds made up, floors swept, strangely the housekeeping team would take our hung up towels away but then not replace them. We ended up with no hand towels or wash cloths several times. Room service- we didn’t have a good experience with this and ended up getting our food bill refunded as it took 2 hours to arrive COLD. Breakfast and dinner buffet was excellent- lots of choice and good quality. Overall we had a good stay and enjoyed our time :) just a few little tweaks could make a big difference.
Stayed 6 nights in Jul 2025

10/10 Excellent

toan huu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury resort with wonderful staff, highly recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay at VinPearl

The Villas we stayed in were amazing. A cleaning crew comes in every day to tidy up and refill your daily water and towels. My kids LOVED the private pool for our villa and the beach. The only things we were not prepared for was that although there is a kitchen, it is not stocked at all with anything for cooking or even eating. No utensils or cooking tools. Also, be prepared to call for a buggy every time you want to leave your villa.
Stayed 4 nights in Jul 2025

10/10 Excellent

Quy

Stayed 3 nights in Jul 2025

10/10 Excellent

trang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems there is a private pool on each unit. Very inviting pool! Good for small or large groups.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome reception service = great Villa= great, but would make it better if there was more functional equipment in the kitchen Breakfast buffet = great. Many selection of options Our kids love having their own private pool in the villa. Great free shuttle bus to vinwonder and grand world. Definitely would come back again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

We loved this place. Customer service was great! Everyone was friendly, nice and attentive. Our villa was spacious, clean and beautiful. Everything about this was was amazing and made your trip worthwhile. Absolutely would stay here again!
Stayed 1 night in Apr 2025

8/10 Good

dong won

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Kiri

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice rooms and facilities but service fell short. Feels very mass produced and not a personal service. Some nights at dinner it took a LONG time just to have a drinks order. One day cleaners took our towels without replacing them and it took 1.5 hours and 4 calls to reception to have them replaced. Golf carts to get everywhere feels like hard work.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Chinh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

VinGroup truly never disappoints. Our 4-night stay was an incredible experience from start to finish. We absolutely enjoyed every moment and will definitely be back!
Stayed 4 nights in Jun 2025

8/10 Good

Kathryn Uyen-Phuong, Garden Grove

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.
Stayed 2 nights in Jun 2025

8/10 Good

JASON, Cheltenham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a large villa, and clean one. Breakfast was great too.
Stayed 3 nights in Jun 2025

6/10 Okay

Minhthuy

Traveled with family
Room wasn’t expected, Ac not worked well, pool was dirty, no filter, air circulation! Bathroom had bad odor. Balcony floor was broken, lucky my husband was not stripped over!
Stayed 4 nights in Jun 2025

10/10 Excellent

Michal, columbiaheights

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good service. We're stayed over there 4 days and 3 nights. Staff of hotel and resorts take care the guests Very very well excellent. My family will go back again next holiday and new years. Again my family would like to say thanks you very much to Staff and Miss Trương thị thu Thảo..
Stayed 3 nights in May 2025

6/10 Okay

Dimple

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Vinpearl Wonder World – Pretty Pools, but Lacking

I recently stayed at Vinpearl Wonder World and found the overall experience to be quite average. While the pool and water activities were genuinely enjoyable, everything else felt lacking. One of the biggest letdowns was the food situation. Despite a large number of Indian tourists visiting, there were no proper vegetarian or even good non-veg options available. It’s surprising that a resort of this scale hasn’t made an effort to cater to such a significant part of its customer base. There are also no decent food outlets nearby, so you’re basically stuck with limited and unsatisfying dining choices. Another major issue was communication—most of the staff struggled with English, making even basic requests difficult to manage. The resort itself, though large, lacked energy. It almost felt like a ghost town at times, with very little liveliness or atmosphere. For the price and promise, I expected much more in terms of service and hospitality. Frankly, I’d rather visit Thailand, where the hospitality is warm, the service is polished, and food options are much more inclusive and flavorful. Vinpearl has great infrastructure but needs serious improvement in food, service, and guest experience.
Stayed 3 nights in May 2025

8/10 Good

Ratdavone

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is a bit isolated. There really isn’t anything around. The resort grounds were meticulously groomed. Villa we stayed at was old, however very spacious and comfortable. Having a private pool was great as it rained off and on throughout our entire stay. Staff members were very helpful and accommodating. I can see why other reviewers mentioned communication issues ,however, for us it wasn’t a problem even though we do not speak the language. Breakfast was good in the am; there is a good enough variety for everyone. Although I personally would have loved other tropical fruits not easily found where I am at. On site, there are a few places to grab alcoholic beverages but the drinks they can make are extremely limited. Room service would not deliver alcoholic beverages with our meal. access to the beach is private, so it wasn’t crowded. I can agree that Phu Quoc overall was more expensive than other parts of Vietnam as is the resort but that shouldn’t stop you from visiting. The massages are considerably more expensive than other resorts we have stayed at in other parts of Vietnam but was good. I wouldn’t recommend their pedicures services though. You can get around the resort via a call to the service desk and a tuk tuk will come get you. The resort did offer transportation via a bus to and from airport if you stay longer than 2 nights. And a dedicated shuttle bus runs every 30 minutes that can take you to some of the local attractions like grand world, safari etc
Stayed 3 nights in May 2025

4/10 Poor

Dinh Thanh

Disliked: Staff & service, amenities
We have been in the resort for the last 4 days. The swimming pool is not safe for swimming. We believe the filter is not working, and we have been observing everyday when someone comes to clean the pool by just fishing out the leaves and the debris. This morning we decided to talk to the cleaning person about the condition of the water before he's leaving. Surprisingly he responds that the water is dirty because the filter is not working. So he calls someone with equipment trying to revive the condition of the water and it takes hours. We still have three more nights here at the resort, but we are reluctant to use the pool. A swimming pool without a working filter pump will accumulate dirt, bacteria, and algae, turning it into a breeding ground for disease. Regular filtration is crucial for maintaining a healthy and safe swimming environment. Another problem at the villa when we first checked in, we realized that the guest bathroom toilet is not flushing. 3 different people came to try to fix it and it worked for a few flushes. We are not requiring it to be fixed during the remainder of our stays, since we don't need to use that washroom; just a head up so when we check out you might need to prepare a good stay for the next guest.
Stayed 6 nights in May 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, awesome food, great accommodation & service.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good

Overall a positive stay. The air con in the bedroom upstairs however wasn't working even after we notified them.
Stayed 6 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 4 days here and it was fantastic.
Stayed 4 nights in Apr 2025

8/10 Good

Lily

Stayed 4 nights in Apr 2025