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Avista Hideaway Phuket Patong - MGallery

5.0 star property

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December 2024
January 2025

Photo gallery for Avista Hideaway Phuket Patong - MGallery

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Beach nearby, white sand, free beach shuttle, sun loungers
Exterior
Down comforters, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
  • Tri Trang Beach
    11 min walk
  • Freedom Beach
    11 min walk
  • Merlin Beach
    14 min walk
  • Phuket (HKT-Phuket Intl.)
    62 min drive

Room options

View all photos for Deluxe Room (1 King Bed and 1 Queen Bed)

Deluxe Room (1 King Bed and 1 Queen Bed) | Down comforters, minibar, in-room safe, individually decorated

Deluxe Room (1 King Bed and 1 Queen Bed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View | Down comforters, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Down comforters, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Plunge Pool)

Suite, 1 King Bed, Jetted Tub (Plunge Pool) | Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Jetted Tub (Plunge Pool)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Sawan Private Plunge Pool Suite

Sawan Private Plunge Pool Suite | Down comforters, minibar, in-room safe, individually decorated

Sawan Private Plunge Pool Suite

  • 1561 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite with Whirlpool bath, 1 King Bed

Down comforters, minibar, in-room safe, individually decorated

Deluxe Suite with Whirlpool bath, 1 King Bed

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Pool Access

Premier Room, 1 King Bed, Pool Access | Down comforters, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed, Pool Access

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Pool View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Amari Phuket

Pool
Breakfast included
All inclusive
Spa
4.5 out of 5, Wonderful, (1004)
The price is $307
per night
$365 total
includes taxes & fees
Jan 6 - Jan 7
Amari Phuket

About this property

Avista Hideaway Phuket Patong - MGallery

5-star Patong resort close to Freedom Beach
Along with 3 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, 3 poolside bars, 5 bars/lounges, and 3 swim-up bars are onsite. Housekeeping is available on request.
Avista Hideaway Phuket Patong - MGallery offers 150 accommodations with minibars and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Avista Hideaway Phuket Patong - MGallery features a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 2 meeting rooms. This Art Deco resort also offers a children's pool, a rooftop terrace, and spa services. An area shuttle within 1 kilometers and a beach shuttle are complimentary for guests. Complimentary covered self parking is available on site, along with a car charging station.

Avista Hideaway Phuket Patong - MGallery has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Sizzle Rooftop Restaurant - Overlooking the ocean, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Vista Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tambu Indian Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Hindi, Italian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 530 for adults and THB 265 for children
  • 3 poolside bars
  • 3 restaurants
  • 3 swim-up bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sizzle Rooftop Restaurant
  • Tambu Indian Restaurant
  • Vista Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 15 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Avista Hideaway Phuket Patong - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1005 reviews" "
Rating 8 - Good. 235 out of 1005 reviews" "
Rating 6 - Okay. 67 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

coleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Place especially all of the staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very friendly, helpful and kind. The rooms are clean and comfortable, love the design of the room. Had dinner at Sizzle one of the hotel restaurant, love the Wagyu steak. Facilities are in great condition. They also provide free shuttle bus to different locations in Phuket. Would recommend staying here if you're looking for a quiet place, 5 mins drive from Patong.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sakel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 3 nights in Sep 2024

10/10 Excellent

SaiBharathReddy

Traveled with partner
Liked: Staff & service
Simply lovely! This stay has been one of the best ones so far Ive been to, incredible architecture and accurately built area in and around the entire land covering every scenic area, incredible and mostly peaceful, quite and enjoyable to take a good rest from the busy world, and exceptional service and 24-hr buggy service is appreciated as it takes 2 mins to get to your villa on the buggy, so its very useful but I couldn’t appreciate this service more as the buggy service is very much not operational unless you go find out the driver at the entrance and only 1 person around 12 am and it could be little awkward if more than 2 people are waiting to get to their room and only 2 ppl can fit in it, so you gotta wait if you are a outgoing person Breakfast was good, many cool options provided and deserts too, but could have been better at those deserts section and the fruits section, not many options but the entire breakfast menu was satisfying and enjoyable, along with outside pool view is very well structured! We took a jacuzzi suite and loved it but I found my room to be a little old and dusty here and there, the lighting could be removed with all blue and red colours which doesnt add up to the interiors and doesnt make sense to have less lighting and blue colours in our shower, the door for bedroom and restroom is too old and I believe this furniture was a little old and it doesnt close easily or open comfortably, probably staff could use some oil to make it work correctly,
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Harel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel felt like I was at the W
Stayed 3 nights in Jul 2024

6/10 Okay

Katsiaryna

Traveled with partner
Liked: Staff & service, amenities
This hotel was such a disappointment. Pros: 1. Nice outdoor pools with really great views 2. Quiet location Cons: 1. Everything in the hotel was wet and humid. Our room was humid all the time and smelled like mold despite AC running all the time. My passport got wrinkly as if it was washed after staying in the room for a week. 2. Hotel food and cocktails were just mediocre. For a fraction of the price one could get so much better food elsewhere, even in a small family owned cafe across the street 3. Sun loungers near the pools were always wet and dirty
Stayed 6 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers Jag and Golf were amazing. Love this hotel when I do visit again I will stay with them again. Housekeeping was awesome. I got really sick and they helped me out I loved that and appreciate the staff tremendously. Thank you ohhhh sooo much!!!!
Stayed 5 nights in Jul 2024

6/10 Okay

Ehsan

Traveled with partner
Liked: Staff & service
Overall good, but front desk are not usually answering the phone quick and most of the time their phone is busy. The first room we got was not a 5-star hotel room, old and dirty and the shower was not drain properly. The manager gave us a new room, much better. The safe box didnt work but they fix it after few times try.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alombro

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Dimitar

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
The room is excellent n services are welcome n helpful! Food at international restaurant is perfect with lots of variety served for breakfast! Will definitely stay here if I come to Phuket next time
Stayed 5 nights in Jun 2024

8/10 Good

Brooks

Stayed 3 nights in Jun 2024

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything start to finish, service was amazing and place was unbelievable
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Thailand paradise
First part of our Thailand trip and we are sad to leave. Beautiful grounds and stunning food. Jee and Hong at the kids club were extremely friendly and helpful, giving lots of tips whilst my daughter carried out activities. The hotel was close to freedom beach and the views from the hotel were stunning. Would go back in a heartbeat
View from breakfast
Pool area
View from lobby
Stayed 7 nights in May 2024

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely AMAZING. We missed our connecting flight due to other flight delays and when I called to notify them that we would be arriving around 2am, they went above and beyond to still greet us with a warm welcome (and man, did we need it!). Our room was a king room with private access to our pool and jacuzzi tub. That was a very nice treat. The staff was GREAT. Shout out to Yazz who helped us to our room at 2am! Every question we had, whether about the resort or surrounding area, was answered perfectly and quickly by staff. The breakfast was standard; nothing really fancy. The views from the main infinity pool were breathtaking. Rancho the bartender was super friendly and made us some great cocktails. All in all, we really enjoyed our stay. If I had to give any recommendation to this resort it would be two things: 1. Up the lighting within the room. While there were switches for absolutely everything, there was no light whatsoever in the shower and the overall lighting in the room was extremely dim. Can be personal preference, but throwing that out there. 2. While we did select the room with a private walkout to our pool, I wish it had just a bit more access to the mountain views that our room was facing. The privacy hedges were extremely tall and blocked the view almost entirely, which also didn't help the lighting situation in the room. Glad we booked our stay with Avista and would definitely come back here.
Stayed 3 nights in May 2024

10/10 Excellent

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were amazing. Food was great! Will definitely be revisiting the hotel.
Stayed 3 nights in May 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this property but they still charged us $2100 after I canceled
Stayed 5 nights in May 2024

10/10 Excellent

Sin Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Francesca

Stayed 10 nights in Feb 2024

10/10 Excellent

Theeyazen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ibrahima

Stayed 2 nights in May 2024

10/10 Excellent

Taha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jad is a wonderful manger
Stayed 4 nights in May 2024