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Avista Hideaway Phuket Patong - MGallery

5.0 star property

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Relax by the pool surrounded by palm trees and comfortable lounge chairs.
Creator video
Enjoy a wide selection of food options at our buffet, featuring multiple serving stations with bowls and utensils for self-service.
Enjoy a tranquil sea view from this outdoor dining area with a balcony railing and comfortable seating.
Walking along the shoreline, guests can enjoy the tranquil beach setting and scenic views of the sea.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪16 min walk‬
  • Bangla Road
    ‪5 min drive‬
  • Jungceylon Shopping Center
    ‪5 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Family Room, 1 King Bed & 1 Queen Bed

Deluxe Family Room, 1 King Bed & 1 Queen Bed | View from room

Deluxe Family Room, 1 King Bed & 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Premier Room, Ocean View, 1 King Bed

Premier Room, Ocean View, 1 King Bed | Beach/ocean view

Premier Room, Ocean View, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed | View from room

Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Hideaway Suite, Private Pool, 1 King Bed

Hideaway Suite, Private Pool, 1 King Bed | View from room

Hideaway Suite, Private Pool, 1 King Bed

  • 1561 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Whirlpool Bath, 1 King Bed

Premier Room, Whirlpool Bath, 1 King Bed | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Premier Room, Whirlpool Bath, 1 King Bed

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access, 1 King Bed

View from room

Deluxe Room, Pool Access, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed | Balcony view

Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

8.0 out of 10
Very good
(6 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Avista Hideaway Phuket Patong - MGallery

5-star Patong resort close to Freedom Beach
Along with 3 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, 3 poolside bars, 5 bars/lounges, and 3 swim-up bars are onsite. Housekeeping is available on request.
Avista Hideaway Phuket Patong - MGallery offers 150 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Avista Hideaway Phuket Patong - MGallery features a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 2 meeting rooms. This Art Deco resort also offers a children's pool, a rooftop terrace, and spa services. An area shuttle within 1 kilometers and a beach shuttle are complimentary for guests. Complimentary covered self parking is available on site, along with a car charging station.

Avista Hideaway Phuket Patong - MGallery has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Sizzle Rooftop Restaurant - Overlooking the ocean, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Vista Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tambu Indian Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Hindi, Italian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free beach shuttle
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 530 for adults and THB 265 for children
  • 3 poolside bars
  • 3 restaurants
  • 3 swim-up bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sizzle Rooftop Restaurant
  • Tambu Indian Restaurant
  • Vista Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 100% renewable energy
  • 15 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Avista Hideaway Phuket Patong - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1005 reviews
Rating 8 - Good. 209 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good resort with friendly staff!

Staff are friendly and there are two pools that my kids can access! So far we enjoyed the resort and will recommend this resort to our friends! My kids also attended the kid club, although the club is slightly small but the staff are super friendly too!
Stayed 4 nights in Apr 2025

6/10 Okay

Sergio

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although I loved my stay at the Avista hideaway I disliked the fact that the hotel did not offer an option for a late checkout. My flight was not until 11pm and checkout was a noon. Upon asking the front desk to at least stay until 5 or 6pm they told me they were going to be at full capacity and then said I could pay 1000 Baht per hour to keep my room. So basically they had the space if I paid but didn’t if we did not pay?…it was very disappointing to experience this at the end of a good stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

RAVI CHHAGANBHAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, morning breakfast and 3 pools are beautifuls
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff
Stayed 12 nights in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Rashad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faisal was amazing and also the rest of The staff. Great food and beautiful swimming areas.
Stayed 9 nights in Mar 2025

2/10 Terrible

Chun Wing Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re considering a stay at Avista Hideaway, think again! My experience was nothing short of a nightmare. On the very first night, I discovered a blood stain on my bed. Yes, you read that right—BLOOD. When I notified the staff, they took their sweet time, making me wait at least 30 minutes before addressing the issue. Unbelievable! You’d expect a swift response, but it felt like they couldn’t care less about my comfort or safety. As if that wasn’t bad enough, I then faced the most frustrating situation on my last night: no running water for a shower. Imagine being utterly sweaty and uncomfortable, desperately wanting to freshen up after a long day. It was absolutely unbearable! To top it all off, the hotel didn’t even bother to offer any compensation for these atrocious inconveniences. Management needs to act swiftly and take responsibility for their guests’ well-being. Instead, they left me feeling ignored and unvalued. Overall, this so called '5 star luxury resort' is a prime example of neglect and poor service. Save yourself the headache and avoid this place at all costs!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiong Howe

Stayed 2 nights in Mar 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 6 nights in Mar 2025

10/10 Excellent

Nayeli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional experience! Friendly staff, an incredible breakfast buffet, and a Michelin-starred restaurant with breathtaking views. The food and drinks were simply outstanding—absolute perfection!
Stayed 4 nights in Feb 2025

10/10 Excellent

Deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and close to nature. Friendly staff. Great dining options.
Stayed 4 nights in Mar 2025

8/10 Good

hyojung

Stayed 5 nights in Mar 2025

10/10 Excellent

Bishma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Wong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel with great staff especially being helpful in anyway Will visit soon again
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony Charles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my absolutely favorite hotels in the entire world! The staff at the hotel is like family away from home. They take great care of every single guest, and they make you feel like you’re a part of their family! Today we did a walking trail tour to freedom Beach hosted by the hotel with our tour guide Opp, who was fantastic!!! Oop was fun, friendly knowledgeable, and communicated so wonderfully with us! He was a lot of fun and I can see why the hotel puts the tours and activities in his hands for safekeeping. He really makes sure the guests have a great, fun, and adventurous experience. We have done so many other things here ant the hotel, including swimming, eating and drinking and just relaxing, and everyone has been fantastic. In fact, here are the names of the people that I want to acknowledge at the hotel, among many others, who have been like family to us making sure that our vacation was an unforgettable one: Nam, Vivy, Emmy, Brownie, Matt, Elia, Toey, Hanna and last but certainly not least, Philipp. A special word about Phillip - He has made this vacation and this entire trip the best vacation I’ve had in decades by being so concerned for my happiness and well-being and just ensuring that I celebrated my birthday in a spectacular way!!!! Everyone at the hotel has been extraordinary. I love how scenic the views are how serene and quiet and tranquil the location is; and I especially love how well taken care of the entire hotel property is.

8/10 Good

Ping Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Stunning property!! Will definitely be going back
Stayed 3 nights in Mar 2025

10/10 Excellent

Valdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chi Chun Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a quiet area and yet only 10 mins away from the Patong beach. The food in Vista restaurant is to die for and has lot of other facilities. We stayed in the pool access room ( Hillside pool - adults only) the pool is clean and big. The staffs at the pool side bar are helpful and friendly. Big shout out to Alisa and duen at the vista restaurant, they looked after us from day 1 and nothing was too much hassles for them and always have a great smile. Highly recommended Avista Hideaway Patong !
Stayed 13 nights in Mar 2025

4/10 Poor

Andrea

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Checkin and checkout process was terrible. Took our passports and then left for about an hour without an update, then came back and told us our room wasn't ready....why make us wait for an hour to tell us this, we could have been doing something much more enjoyable than sitting in the unairconditioned lobby. On check out they made us wait again to "check if we left anything in the room" but seemed more like they were checking for damages, I've never been at a hotel that made me wait while they checked if I forgot something. Overall, felt a severe lack of trust given the massive deposit that was needed to be left in addition to already having paid in full.
Stayed 6 nights in Mar 2025

10/10 Excellent

saeed

Stayed 8 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing prompt service. Great food and amazing spread for bfast. Little further from the main street hence less crowded which is good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful. You have many options for pools, with different vibes. The room sizes were great and the little touches were also great. The views from the pools are phenomenal and you get to see the sunset. I would highly recommend. It is close to freedom beach which is a great beach and it is a short cab journey into the town.
Stayed 2 nights in Mar 2025