DoubleTree by Hilton Phuket Banthai Resort

4.0 star property

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Photo gallery for DoubleTree by Hilton Phuket Banthai Resort

View from room
Family Suite, 3 Bedrooms | Living area | 42-inch LCD TV with digital channels, TV
Exterior
View from room
3 bars/lounges, 3 swim-up bars, 3 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service

Explore the area

Map
94 Thaveewong Rd, Patong, Phuket, 83150
  • Patong Beach
    ‪3 min walk‬
  • Bangla Road
    ‪6 min walk‬
  • Banzaan Fresh Market
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪57 min drive‬

Room options

Standard Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds, Poolside

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Pool Access

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Poolside

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 1464 sq ft
  • Sleeps 6
  • 1 King Bed

Premium Room, 2 Twin Beds, Balcony

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Balcony

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Suite, 1 Bedroom, Pool Access

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 3 Bedrooms

  • 3767 sq ft
  • Sleeps 9
  • 1 King Bed

Deluxe Room, 1 King Bed, Poolside

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Plus King With Balcony

  • Sleeps 2
  • 1 King Bed

Premium One Bedroom King Suite With Pool Access

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

Premium King Room With Balcony

  • Sleeps 2
  • 1 King Bed

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room Pool Side

  • Sleeps 2
  • 1 King Bed

Premium Twin Room Pool Side

  • Sleeps 2
  • 2 Twin Beds

Deluxe One Bedroom King Suite With Balcony

  • Sleeps 2
  • 1 King Bed

Two Bedroom Family Suite With Balcony

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Three Bedroom Pool Villa

  • Sleeps 6
  • 3 Queen Beds

Deluxe Plus Twin With Balcony

  • Sleeps 2
  • 2 Twin Beds

Premium King Room Pool Side

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room Pool Side

  • Sleeps 2
  • 2 Twin Beds

Premium King Room With Pool Access

  • Sleeps 2
  • 1 King Bed

King Deluxe Plus Pool Side

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

Premium Twin Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

Premium Room With Balcony

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room Pool Side

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room Pool Side

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Twin Guest Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

King Guest Room With Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Phuket Banthai Resort

4-star Patong resort connected to a shopping center, walkable to Patong Beach
At DoubleTree by Hilton Phuket Banthai Resort, hit the beach, dine onsite at The Port, or enjoy a drink at one of the resort's 3 swim-up bars. Housekeeping is available on request.
DoubleTree by Hilton Phuket Banthai Resort offers 290 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Phuket Banthai Resort features 3 outdoor swimming pools and a 24-hour fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This beach resort also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Phuket Banthai Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Port - This restaurant specializes in international cuisine and serves lunch and dinner.
Beer Bar - Onsite cocktail bar. Happy hour is offered. Open daily.
Lobby Bar - Onsite bar. Open daily.
Pool Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 470.80 for adults and THB 235.40 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • A restaurant

Restaurants on site

  • Beer Bar
  • Lobby Bar
  • Pool Bar
  • The Port

Things to do

  • 24-hour gym
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Biodegradable drinking straws available
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 15 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1500 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 470.80 for adults and THB 235.40 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: THB 1800 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Banthai
Banthai Beach
Banthai Beach Kathu
Banthai Beach Resort
Banthai Beach Resort Kathu
Banthai Resort
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Resort Patong
Banthai Beach Patong
Banthai Beach Resort Spa

DoubleTree by Hilton Phuket Banthai Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 458 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Devang

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fantabulous!
Fantastic hotel. Great location. Super staff! Loved my 10’day stay here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nirmal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs Were Great, I loved The way Expedia Customer Care Team Supported Us.. Rooms were Nice and We Loved staying there..

6/10 Okay

Jayla

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel location was great, staff was so nice which we loved!. However, hotel needs to upgrade itself. Bathroom had water stain from last decades.. furniture needs to be renewed. Nightstad light cover was exteremly dirty. Would not stay here again nor recommend to anyone.
Stayed 8 nights in Dec 2024

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very quiet and nice. Little bit shabby, but it is just add some charms. Very nice and helpfull personal
Stayed 9 nights in Dec 2024

10/10 Excellent

Leonce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room was so classy; the swim up bars are a wonderful touch. Literally across the street from the beach and jet skis. Many delicious seafood options, as well fast food options within a 5 min walk. Of course the nightlife is typical Thailand style. This is my new home in Phuket!
Stayed 3 nights in Dec 2024

6/10 Okay

Thomas Bernard Jean

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MARK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay at the Double-Tree Hilton in Patong, Thailand. Staff were very helpful and accommodating throughout and facilities were excellent as is to be expected
Stayed 10 nights in Nov 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , comfortable hotel. Breakfast med many choices. Room clean and nice bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Stayed 2 nights in Nov 2024

4/10 Poor

Arman

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not enjoy
We booked 2 rooms but our rooms were very far from the elevator and the construction noise made the stay even worse. Also, the hotel is outdated with very slow elevators.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Everything perfect
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool access rooms were super fun!
Great room! Step right out your patio door and into the pool. Meet your friends at the swim up bar with the charming bartender. This is a bit higher end hotel. I would recommend the ground floor rooms with pool access.
Everyone gets along at a swim up bar
Stayed 4 nights in Oct 2024

10/10 Excellent

idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

idan

Stayed 2 nights in Nov 2024

6/10 Okay

Patricia

Traveled with partner
The location is good if you want to be where the action is. About one block to the beach and lots of stores and restaurants
Stayed 2 nights in Nov 2024

8/10 Good

Roland

Stayed 10 nights in Nov 2024

8/10 Good

shawn

Liked: Cleanliness, staff & service
Great location, room needs updating . Staff was great
Stayed 3 nights in Nov 2024

6/10 Okay

Jacky

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Plan destoryed
What I wish from the beginning was I could jump into the bathtub from the swimming pool, however, the water from the tap is never been cleaned
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities
The team were amazing from the moment we arrived and could not rate them high enough. The resort is a little dated in the pool and entry areas but still well maintained. The room was great but there was a little bit of mould in the shower area. Overall this was another great stay.
Stayed 2 nights in Oct 2024

6/10 Okay

Emad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Street going up to property always wet and smells bad Otherwise it’s just the perfect place Workers need a bit polish on their English skills but they are adorable
Stayed 4 nights in Nov 2024

10/10 Excellent

Eunchan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Swimming pool was very nice and I love the fact that we can order drinks at the bar while swimming.
Stayed 2 nights in Oct 2024

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Anabela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024