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Cassia Phuket - a brand of Banyan Group

5.0 star property

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Photo gallery for Cassia Phuket - a brand of Banyan Group

Exterior
Private beach nearby, white sand, sun loungers, beach umbrellas
Private beach nearby, white sand, sun loungers, beach umbrellas
2 Bedroom Suite with Airport Transfer | View from room
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
64 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Boat Avenue Mall Phuket
    ‪15 min walk‬
  • Laguna Phuket Golf Club
    ‪18 min walk‬
  • Porto de Phuket
    ‪20 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪28 min drive‬

Room options

View all photos for 2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

  • 667 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

  • 676.1 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

  • 667 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 Twin Futon

View all photos for 2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

View from room

2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

  • 667 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Water

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Water

  • 431 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Loft

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft with Water

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Loft with Water

  • 431 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

View all photos for Two Bedrooms Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Suite with Water View

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Loft Suite

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Loft Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Loft Suite

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Loft Suite

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Suite with Water View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Suite

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bedrooms Loft Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Loft Suite with Water View

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for One Bedroom Loft Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Loft Suite with Water View

  • Sleeps 2
  • 1 King Bed

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About this property

Cassia Phuket - a brand of Banyan Group

5-star Choeng Thale hotel connected to a shopping center, close to Bang Tao Beach
Spend the day on Cassia Phuket - a brand of Banyan Group's private white sand beach or relax by one of the hotel's 4 outdoor swimming pools. Housekeeping is available once per stay.
Cassia Phuket - a brand of Banyan Group offers 309 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LED televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the private white sand beach, located just 500 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Cassia Phuket - a brand of Banyan Group for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts hotel also offers a fitness center, a garden, and a terrace. Complimentary self parking is available on site.

Cassia Phuket - a brand of Banyan Group is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vista - This restaurant serves breakfast, lunch, and dinner.
Open Kitchen - This restaurant serves brunch, lunch, and dinner. Open daily.

Languages

Chinese (Mandarin), English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 for adults and THB 350 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Kitchen
  • Vista

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (13 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in rate plans that include airport transfers must contact this property at least 2 days in advance to arrange airport pickup.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 2000 per accommodation, per night, plus a deposit of THB 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1187.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 350 for children
  • Airport shuttle fee: THB 950 per vehicle (one-way)
  • Airport shuttle fee per child: THB 950 (one-way), (up to 12 years old)
  • Pet deposit: THB 2000 per stay
  • Pet fee: THB 2000 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1187.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cassia Phuket Aparthotel Choeng Thale
Cassia Phuket Aparthotel
Cassia Phuket Choeng Thale
Cassia Phuket
Cassia Phuket Hotel Choeng Thale
Cassia Phuket Hotel
Cassia Phuket Bang Tao Beach

Cassia Phuket - a brand of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 259 reviews
Rating 8 - Good. 88 out of 259 reviews
Rating 6 - Okay. 24 out of 259 reviews
Rating 4 - Poor. 5 out of 259 reviews
Rating 2 - Terrible. 7 out of 259 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed, Jeddah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location, staff, breakfast and clean hotel. I do recommend this resort for family members. The only one thing i wish the hotel management to do is installing balcony screen insects. To enjoy the views.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Stayed 5 nights in Nov 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat shuttle to the beach was unigue.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay overall, but the loud music the entire day in common areas (pool, restaurant, and lobby) was irritating. Cassia's bright theme, "Be cool", is so annoying.
Stayed 6 nights in Sep 2024

8/10 Good

Eunju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

colin

Liked: Property conditions & facilities, room comfort
Stayed 19 nights in Aug 2024

10/10 Excellent

david carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and very friendly. Food was good and the property was well maintained.
Stayed 12 nights in Aug 2024

10/10 Excellent

Dorcas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jul 2024

10/10 Excellent

Ankit

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable stay
Stayed 3 nights in Jul 2024

8/10 Good

Derrick

Stayed 2 nights in May 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly, everytime you walk by reception they ll all shout out - morning or something friendly. Breakfast was delicious. Room was lovely, bed was huge and comfy. The swimming pool and the whole Laguna area makes you feel like top class tourists. So convenient with restaurants beside, can go to boat Avenue for .50 baht tuk tuk organised for you or can walk only 15 mins. Great massages places outside Laguna, beach right beside. I love it so much I m planning to buy a place in Laguna.
Stayed 2 nights in May 2024

8/10 Good

Bhaskar

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful!
Stayed 10 nights in Apr 2024

4/10 Poor

Peck Wan

Traveled with family
Disliked: Staff & service, property conditions & facilities
5D4N- only ONE DAY ROOM SERVICE. Ask to replenish water, the replied I have gotten is- ONLY REPLENISH ON ROOM SERVICE DAY. Nah, I won’t come to this place again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than a suite
An excellent choice for longer stays. Hotel is still new and clean. I like the kitchen facilities. The 2 bathrooms have no bathtubs. Lots of space for a family. Breakfast has a large variety of food. Nice pillows and mattresses. The ceiling is thin as we could hear the loud noise of furniture being moved upstairs. The lobby should be bigger as it was rather crowded. Apart from these it is a very thoughtful setup.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Werner

Liked: Property conditions & facilities, room comfort
Overall, the Hotel concept and room product is good. However, there seems to be some lack of standards and supervision. We arrived around 5.00pm and expected the room to be ready. After a lengthy wait, we were informed that we got upgraded to a loft room. However, it seems to be a problem with a bedside lamp. After another 5 min we were offered a beverage at the restaurant, which was nice. Once we arrived at our room 108, it was the worst positioned room of the hotel. First floor, outlook to nowhere and next to your engineering and paint shop. The room product seems good with all the gadgets. Bathroom cleanliness needs to improve. Something is growing behind the left toilet paper roll. As well dust is accumulating on the chrome. Main room television remote is not working properly. Date on the screen is 2013 or 2015, I know small details but this is where setting standards start.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and provisioned. The food was good and allergens clearly marked, which is very important when traveling as someone who is allergic to some things. The pool and water taxi to the ocean was so convenient. I especially appreciated the laundry service. Staff were very friendly and took great care of us.
Stayed 4 nights in Oct 2023

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No beach but accessible to one. Ok for the price.
Stayed 1 night in May 2023

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cassia has a constant (free) boat shuttle to the most gorgeous Bang Tao beach, and free tuktuk shuttle to shopping centres. The apartments have small kitchens and are modern and well equipped. The staff are just so lovely and super helpful. The buffet breakfast is really extensive and high quality. It’s just the best. We will go back as soon as we can.
Stayed 7 nights in Apr 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Upon check in- kettle not provided. By right all rooms shld hve 2 pillows per person but we only hve 1 pillow n we call d front office n they say they will send housekeeping staff to check. Why cant they just provide us extra instead of coming up to our rm to check . According to d staff they r running full occupancy n not enough pillows for all guest We were assign 2nd floor right on top of d coffee house. So noisy as early as 5am- kitchen preparation n staff talking v loud
Stayed 4 nights in Dec 2022

10/10 Excellent

Vi

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing stay in a two bedroom loft water. The staff at Cassia were incredible and nothing was a problem. Buffet breakfast was excellent and the pool and kids room were great for the children. Would highly recommend