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Chanalai Hillside Resort, Karon Beach

4.0 star property

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Photo gallery for Chanalai Hillside Resort, Karon Beach

2 outdoor pools
Exterior
2 outdoor pools
Lobby
Deluxe Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
10 Patak Road, Soi 24, Karon, Phuket, 83100
  • Karon Park
    ‪7 min walk‬
  • Karon Beach
    ‪8 min walk‬
  • Karon Beach Roundabout
    ‪10 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪67 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool Access

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Pool Access

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Chanalai Hillside Resort, Karon Beach

4-star Karon hotel walkable to Karon Beach
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Chanalai Hillside Resort, Karon Beach offers 211 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers and complimentary toiletries.

This Karon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chanalai Hillside Resort, Karon Beach features 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Chanalai Hillside Resort, Karon Beach is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Hillside Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The property will be renovating from May 15 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 1549.18
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1549.18
  • New Year's Eve (31 December) Gala Dinner per child: THB 1549.18 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chanalai
Chanalai Hillside
Chanalai Hillside Hotel
Chanalai Hillside Hotel Phuket
Chanalai Hillside Phuket
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort

Chanalai Hillside Resort, Karon Beach Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 203 out of 477 reviews
Rating 8 - Good. 183 out of 477 reviews
Rating 6 - Okay. 60 out of 477 reviews
Rating 4 - Poor. 23 out of 477 reviews
Rating 2 - Terrible. 8 out of 477 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Stayed 3 nights in Oct 2024

8/10 Good

Richard

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff were very nice
Stayed 16 nights in Nov 2024

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall good for the price. Has a downstairs pool as well as a rooftop pool which is nice. Breakfast was standard and good.
Stayed 3 nights in Nov 2024

10/10 Excellent

CLEMENTINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Had an excellent breakfast. Very clean & a very friendly staff. Would have stayed longer but no room available.
Stayed 7 nights in Oct 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff . The only thing i would say is the same breakfast for a week gets a little old whilst on a holiday.
Stayed 6 nights in Oct 2024

10/10 Excellent

REZA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Ritu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very beautiful and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

LaKeicia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Susan, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Josée

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort hotel if you prefer not too busy area. Walkable distance from restaurants and shops. 900 meters from beach. Note there is heavy traffic going to other areas such as Patong, Kata Beach.
Stayed 2 nights in Feb 2024

6/10 Okay

Rose

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation. On the fourth floor overlooking the pool. Nice room, great amenities. Nice staff. 10 min walk to beach, easy to organise transport etc. Overall great accom, highly recommend.
Stayed 3 nights in Nov 2023

2/10 Terrible

Chetna

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Blood stained sheets that you have to ask twice to be changed, shower that doesn’t regulate its temperature (so you’ll be freezing and burning within 10 seconds) and meat cooked on the same pan as vegan/vegetarian food - with no cleaning in between! Absolutely would never visit again. The only upside this hotel has is its location.
Stayed 5 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the money
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Very nice staff
Stayed 1 night in Aug 2023

10/10 Excellent

Veasna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The pool was nice and most importantly the staff was amazing. The front office staff to the dining staff was so nice and accommodating. Great overall service! I will definitely stay again.
Stayed 7 nights in Jul 2023

4/10 Poor

Guest

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
Stayed 13 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, convenient location, friendly staff, nice swimming pool
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT walking distance to the beach
Perfect! Nice hotel!
Stayed 2 nights in Nov 2019

6/10 Okay

Ong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Sanjaykumar, Vadodara India

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and condition. Clean and beach approach ia very near.
Stayed 4 nights in Nov 2019