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Crystal Wild Resort Panwa Phuket

4.0 star property

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Photo gallery for Crystal Wild Resort Panwa Phuket

Property grounds
Outdoor pool, pool umbrellas, sun loungers
Front of property
Premium bedding, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Thai cuisine, ocean views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pool

Explore the area

Map
39/65 Ao Yon-Khaokhad Rd., Wichit, Phuket, 83000
  • Chalong Bay
    ‪1 min walk‬
  • Panwa Beach
    ‪3 min drive‬
  • Kao Khad Views Tower
    ‪4 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Deluxe Room

Premium Deluxe Room | Premium bedding, in-room safe, desk, soundproofing

Premium Deluxe Room

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Deluxe Room

Room amenity

Family Deluxe Room

  • 969 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, Garden View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe Room

32-inch LCD TV with satellite channels, TV, DVD player

Superior Deluxe Room

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About this property

Crystal Wild Resort Panwa Phuket

4-star hotel in Cape Panwa
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a children's pool, and a meeting room.
Crystal Wild Resort Panwa Phuket offers 24 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Wichit hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a children's pool, Crystal Wild Resort Panwa Phuket provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property. Parking is available onsite for a surcharge.

Crystal Wild Resort Panwa Phuket has designated areas for smoking.

A complimentary manager's reception is offered each day.
Kong Kang Restaurant - Overlooking the ocean and garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Kong Kang Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 6 buildings
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1500 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: THB 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Wild
Crystal Wild Phuket
Crystal Wild Panwa Phuket Wic
Crystal Wild Resort Phuket
Crystal Wild Resort Panwa Phuket Thailand
Crystal Wild Resort Panwa Phuket Wichit
Crystal Wild Resort Panwa Phuket
Crystal Wild Panwa Phuket Wichit
Crystal Wild Panwa Phuket
Crystal Wild Resort Panwa Phuket Hotel
Crystal Wild Resort Panwa Phuket Wichit
Crystal Wild Resort Panwa Phuket Hotel Wichit

Crystal Wild Resort Panwa Phuket Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 60 reviews
Rating 8 - Good. 19 out of 60 reviews
Rating 6 - Okay. 13 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 10 nights in Jan 2019

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't stay here if you paid me
To the owners of this hotel.... Receptionist was extremely rude, not helpful and pushy. Hot water didn't work properly, had to get a room change to use wi-fi and breakfast was less than satisfactory. The only positive was the bag-man who was quick and helped out as much as possible.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude Hotel Staff, located in a rural area
Our check in was not pleasant. We waited in the lobby for about 20 minutes to be assisted and it was around 10 pm late night and we were exhausted from our trip, nobody was there. After a person showed up, no apology, no smile. The hotel room is great, comfortable , swimming pool is enjoyable, breakfast is so so, nothing special. Hotel is located far from the Phuket City, nothing nearby. The hotel management should train their staff better to be more polite to their guests.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Clean more
I had to call the front desk multiple times to ask them to send me some of the missing things like shampoo or water. Cleaning the room was my biggest issue I got bugs and ants on the bed due to the lack of cleaning and I wasn’t happy.
Stayed 12 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good but not great.
Reception staff was ok but kitchen staff was terrible unprofessional and rude. Located Far from everything. Not that many people in the hotel so peaceful and quiet. Great views. Rooms ok but visible usage. Free minibar. Overall good but not great.
Stayed 1 night in Feb 2018

10/10 Excellent

Allen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

6/10 Okay

Siu Ping Phyl

I booked 3 Family Deluxe rooms as my daughter has a wedding ceremony in Phuket. Check-in speed is bit slow. When I stepped in the hotel room, the size is reasonable big. But I discovered there are many stings like dried blood covering few parts on the bed sheet which made me feel uncomfortable. Bread for breakfast is bit smelly and milk is not fresh. The rice and congee is fine which I ate a lot as no more better choice. But staff are nice and helpful.

10/10 Excellent

I.S., Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort in quiet part of Phuket.
Had fantastic time staying at the resort. Kids loved the pool. The staff is friendly and helpful. Restaurant has great menu and the food was excellent.

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable and well maintained.
Very Nice hotel, larger rooms, well decorated. Very nice for family's with small children. Great pool area. The location is quiet and rural, not really walking distance to many places from the hotel, but if you rent a scooter from Hotel, the location is 100%. 20 min to Phucket, 40mins to Patong etc. If you want to be be in the centre of the action this hotel is not for you - but if you like quieter environment its perfect. Great breakfast, great service. Would definitely stay again.

8/10 Good

Tris, melbourne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great resort to just relax.
We enjoyed staying at Crystal Wild, especially when we just wanted to relax. There is a spa place, with curtesy transport, very worthwhile.

8/10 Good

sab, melbourne,AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is good as compair to the prince
Food is too costly as comparing to the quality of food need to improve in the menu.

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jas , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort away from all the craziness of Patong
Crystal wild resort is a slice of paradise, this resort meets all your expectations. The Breakfast was delicious and they have had great service everytime I've been there. First time I took my wife here for our honeymoon and we have came back every year since, if you like to be away from the nightlife of Patong and want to relax with no worries this is the resort to book. Shout out to SJ Mang great employee he deserves a raise, anytime I go to Phuket this resort is on my list to visit.

6/10 Okay

Age

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with terrible price in restaurant
A great hotel with wonderful family-room and great pool Please note that the restaurant has terrible high prices. The food was good but was not in the style of price

10/10 Excellent

Adam , Fair Lawn, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff hard to find
staff was awesome, booked the wrong day online by mistake and they fixed it right away. nice hotel, some ants I recommend spraying to remove that. directions were not available but the lady said she will add that to the website to help future people, that would be great. Thanks for the great service.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pros and cons
The positives 1. Staff were friendly 2. Rooms were nice and daily complimentary minibars The negatives 1. Staff wasn't sure about the booking because hotel.com appeared to be Expedia to them 2. Refilling of finished items at breakfast buffet didn't see to be usual, you have to make the request, coffee is DIY and when it runs out in the pot, you need to ask them to prepare more 3. Gym equipment was out of order 4. 2 small shower gels were provided daily in spite there were 4 occupants - though they brought more at our requests, they seemed to be reluctant 5. Housekeeping took dirty bathrobes but did not replace. At check out, we were being accused of missing bathrobes. 6. Room Slippers provided looked dirty and I didn't dare to use at all. 7. Very secluded area, nothing nearby

4/10 Poor

Dave, Calgary, AB CANADA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It's OK but .......
I won't go back to that hotel mostly because of the very poor concierge service, I have never stayed in a "4 star" hotel where the I have asked the concierge to make travel arrangements for me only to be told no. That is ridiculous and unacceptable to me. The breakfast service was quite nice but the overall menu is somewhat lacking for choice and the prices are steep, I ordered the most expensive item on the menu (the lamb) and to be served two small pieces of lamb on a place of cold beans, yes like pork and beans with an embarrassing little baked potato set upright in a tin foil cup was very disappointing. The hotel rooms are nice but I'm glad I got the room for the price I did thru hotels.com because if I had paid their full asking price for this place I would have been livid! Considering the location of the hotel and it's "remoteness" from everything (which I admit can be a positive or a negative for other guests) they should offer a shuttle in to the town area - it's only a ten minute drive so don't let the word REMOTE confuse you. They do NOT have a beach anywhere near the place which is important to know for the Phuket area .....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family and friends.
Very nice hotel. We had a great stay.

6/10 Okay

Sergio

10/10 Excellent

cberks

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel! Mediocre location
LOVED the hotel - beautiful rooms (one of the few places we stayed where the photos accurately reflected the hotel). Great room & bathroom, nice pool. In theory an ok small fitness center although 2 of the 4 machines were broken when we were there. Only downside is the location - it's close to the water, but not a beach you'd swim in (surrounded by mangroves and sewer drainage) and cabs in Phuket are surprisingly expensive compared to the rest of Thailand, so it was relatively expensive to get to other more desirable beaches, etc. But overall a beautiful hotel!

10/10 Excellent

Leigh, Jeddah, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, stunning location
Excellent facility, peacefully located, but close enough to a variety of amenities. Great place from which to explore the many hidden treasures of the Panwa district.

10/10 Excellent

Ryan, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful quiet part of phuket
This hotel was a nice surprise because we wanted,to get away and relax in,a,quiet area of Phuket and it was just that. Great restaurant and service. Its out of the city yet near the beach.

8/10 Good

Iskander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, new, clean and very nice. However, the only problem is that it's quite far away from everything.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sean, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded oasis
The hotel was beautiful and the staff was very friendly. This place is very new, and I believe it was just completed in 2014. The pool was great, the food was great, everything was really top notch. The only downsides are that they are not right on the beach, but there is a great, quit one about 1.5K away, and that you pretty much have to take a taxi to get almost anywhere. We wounded up getting a scooter from Phuket Town, for 250 baht a day and using that to get around.