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Gemma Patong

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gemma Patong

Reception
Exterior
Exterior
Restaurant
Deluxe Double Room | Desk, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
I Karoon, Soi Nanairoumjai, Karon, Patong, Phuket, 83150
  • Nanai Road
    6 min walk
  • Simon Cabaret
    12 min walk
  • Patong Beach
    12 min walk
  • Phuket (HKT-Phuket Intl.)
    59 min drive

Room options

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi, bed sheets

Standard Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, free WiFi, bed sheets

Superior Twin Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Gemma Patong

3-star Patong hotel close to Patong Beach
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and multilingual staff.
Gemma Patong offers 50 air-conditioned accommodations with complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Gemma Patong is a smoke-free property.

Gemma Patong has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Troy Guest
Troy Guest House Hotel
Troy Guest House Hotel Kathu
Troy Guest House Kathu
Troy Guest House Patong, Phuket
Troy Guest House Hotel Patong
Troy Guest House Patong
Gemma Patong Hotel
Gemma Patong Patong
OYO 75321 Gemma Patong
Gemma Patong Hotel Patong

Gemma Patong Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 32 reviews" "
Rating 8 - Good. 15 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Jug kettle not provided. Air conditioner not cool enough. No Water heater available.
Stayed 4 nights in Nov 2017

10/10 Excellent

mo, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good distance to the beach an shops
every thing there food taxi very good space an piece of mood
Stayed 9 nights in Aug 2017

8/10 Good

Kevin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to big shopping complex & beach
Hotel staff very helpful, they even organised day tours for us .. Troy cafe is good too for a quick meal.

8/10 Good

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel with budget facilities
Its a budget hotel with decent facilities according to price. Rooms had minimal amenities but were cleaned daily. Cafe had good food and the person at the reception was generally responsive. The hotel has no lift. Many shops are at walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality from the staff. Great place to stay, I would go again.

6/10 Okay

AFIQ ZAMIR

Liked: Cleanliness
Convenient and Clean Hotel
The room is spacious, very comfortable. We booked 4 rooms for 3 nights. Mr Tony and wife is very warmth and helpful, and also Husein, night shift staff. There is no elevator in the hotel, but that's fine for backpackers.

8/10 Good

Omar, Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guest house was nice but had no one to help us with our luggage going up the stairs or down then, the area was noisy all you heard were bikes going pass on the street in front of the guest house other than that Troy was very nice, kind staff, clean rooms, good size of rooms and the staff understand English which helps a lot

6/10 Okay

Moonunit, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality for money!
Good quality hotel for money, great service and friendly staff. Only shortcoming is its location on a fairly busy street (not the fault of the hotel). Not ideal for light/early sleepers, but great value for money. Fitness equipment is fantastic also!

8/10 Good

Samraat, Delhi

Liked: Cleanliness
Good and then bad
I stayed at Troy Guest House twice. First time was really good, the room was much better than I expected (it's quite a cheap deal). Clean sheets to swanky interiors. So I go a second time and it was really bad, the room was much worse than I expected. Damp room (because of the rains). The room had a weird smell. Later learned all the good rooms are only in the front.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean room rude manager
It was a clean basic room however one for the staff members were extremely rude. She was an older Thai/Asian woman. she was demanding and rude. The other staff were great and accomadating.

10/10 Excellent

Mandeep singh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super amazing for the price .!!!
The room were clean and spacious. The staff were super helpful and super amazing . The owner was a gem of a person . Always there to help you with anything . Would always visit here whenever in patong . Thank you troy for the wonderful experience.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good place
Nice and cosy place! A little far away from the beach though.

4/10 Poor

Asok, Kuala Lumpur, Malaysia

Disliked: Staff & service, property conditions & facilities
not close to beach at all.
The hotel room was clean. If I ask them, they will clean it. For every small things like soap, free drinking water, I have to come down several times and ask in the counter. The staffs are only downstairs. No intercom in room to communicate staff. In lower price, there are so many good hotels nearby. I did a mistake. I gave money but could not enjoy the staying in hotel.

6/10 Okay

CHING SHAN

Liked: Staff & service
The hotel is little bit old, the room is quite tiny without windows. Close to Patong beach and shopping mall. Very good service from the hotel staff, they helped you to plan the trip and reserved the bookings.
Stayed 2 nights in Jan 2018

8/10 Good

AHMET TIMUR

Liked: Staff & service, property conditions & facilities
If you look for just a cheap hotel that it's ok. Near to Patong Beach
Stayed 4 nights in Sep 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ein Zimmer mit Fenster in den Gang. Dadurch wohl seltenes lüften und daher Schimmelgeruch im Zimmer.
Stayed 3 nights in Sep 2017

2/10 Terrible

Xisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
Trato indiferente. Desayunos pobres y adeshoras. Amabilidad 0. Reptiles y hormigas en habitacion.

8/10 Good

tiziano, brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gradevole, situato in buona posizione, per me
qualche problema all'arrivo perchè avevo prenotato per 2 camere, 1 ok utilizzata per tutto il mio soggiorno, l'altra indisponibile per alcuni problemi, comunque tutto risolto grazie agli addetti della struttura sempre disponibili.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Séjour en couple
Bonjour, Je tiens vraiment à donner mon avis sur cette hôtel car je m'attendais à beaucoup mieux vu les photos et les descriptions. C'est un hotel maximum 2 étoiles !!!! Les chambres plus simple que dans cette hotel j'en ai jamais vu. Quant au repas, ils ont une carte avec plusieurs pages mais ils font que 2-3 menus sur une quarantaine qu'ils propose. Le déjeuner n'existe pas du tout dans cette hotel donc oubliez le déjeuner

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Neno, Frankfurt

Liked: Cleanliness, staff & service, room comfort
Kleines Familienmitglied mit sehr nettem Personal
Das Hotel befindet sich ca 10 zu Fuß vom Strand. Bangla road - 15 min. Von draußen sieht es nicht besonders aus, aber mein Zimmer war überraschend gross. Die Leute waren immer sehr hilfsbereit. Ich hatte ursprünglich für 2 Nächte gebucht, um zu testen, und bin am Ende 5 geblieben. Es ist kein großer Luxus, aber für den Preis von unter 30 Euro ein ganz gutes Deal.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

katia, København

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
God beliggenhed, dårlige værelser
Havde bestilt to værelser, et standard og et deluxe. Standard værelset havde kun enkeltmandsseng - hvilket også havde været fint hvis det ikke havde været for den gennemtrængende lugt af mug og fugt. Eneste vindue var ud til hotelgangen og meget småt. Deluxe værelset var pænt - men udsigten var direkte ind i muren/værelset på den anden side - kun en meters penge fra altankanten. Til højre kun vi kigge lidt ud og ned i en baggård der sværmede med rotter. Vi vil ikke besøge Troy igen.

10/10 Excellent

Chanida, ไอซ์แลนด์

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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