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Novotel Phuket Kamala Beach

4.0 star property

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Photo gallery for Novotel Phuket Kamala Beach

Couples treatment rooms, body treatments, aromatherapy
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Superior Room, 1 King Bed | Garden view
Outdoor wedding area
Children's area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Spa
  • Gym
$68
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
118/16 Moo 3, Kamala, Phuket, 83150
  • Kamala Beach
    ‪10 min walk‬
  • Surin Beach
    ‪2 min drive‬
  • Bang Tao Beach
    ‪4 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed (Ocean)

Suite, 1 King Bed (Ocean) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Ocean)

8.4 out of 10
Very good
(5 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Ocean)

Room, 1 King Bed (Ocean) | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Ocean)

8.4 out of 10
Very good
(5 reviews)
  • 322 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool | 1 bedroom, minibar, in-room safe, desk

Villa, 2 Bedrooms, Private Pool

  • Sleeps 4
  • 2 Double Beds

View all photos for Villa (Ocean)

Villa (Ocean) | 1 bedroom, minibar, in-room safe, desk

Villa (Ocean)

  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Phuket Kamala Beach

4-star Kamala hotel close to Kamala Beach
At Novotel Phuket Kamala Beach, hit the nearby beach, dine onsite at Soul Kitchen, or enjoy a drink at one of the hotel's 3 bars/lounges. Housekeeping is available on request.
Novotel Phuket Kamala Beach offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Novotel Phuket Kamala Beach features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2368 square feet (220 square meters) include conference space. This beach hotel also offers a children's pool, a fitness center, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Novotel Phuket Kamala Beach has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Soul Kitchen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
On The Roof - Overlooking the ocean, this rooftop bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
The Living Room - This sports bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Lilo Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 450 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lilo Pool Bar
  • On The Roof
  • Soul Kitchen
  • The Living Room

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • In the mountains
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1662.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 per person
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1662.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Beach
Novotel Beach Hotel
Novotel Beach Hotel Phuket Kamala
Novotel Phuket Kamala Beach
Novotel Phuket Kamala Beach Hotel

Novotel Phuket Kamala Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 282 out of 662 reviews
Rating 8 - Good. 233 out of 662 reviews
Rating 6 - Okay. 90 out of 662 reviews
Rating 4 - Poor. 41 out of 662 reviews
Rating 2 - Terrible. 16 out of 662 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, on the beach, comfortable rooms
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Not a bad hotel just feels a bit dated and in need of an upgrade. Pool was ok but a bit small. Good location, directly on the beach. Breakfast was decent but not amazing.

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Novotel is set in a lovely beach. We had a lovely 4 night stay there. The staff are friendly and helpful. The breakfast is great! The only thing is the hotel is tired and needs a renovation in my opinion. Lots of broken flooring around the pool. Light fittings in the pool coming loose. Really slippy tiles behind pool bar. It was reasonably priced but probably because of the condition. Our room was upgraded which was lovely. The room was clean but again - tired. Overall had a lovely time!
Stayed 4 nights in Apr 2025

8/10 Good

Jerry, Charlottetown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a great location for enjoying Kamala Beach.
Stayed 3 nights in Apr 2025

10/10 Excellent

Haley

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beach hotel

Great welcome on arrival...all staff very pleasant.Lovely clean rooms and bathrooms loved the light dressing gown and slippers!!
Stayed 2 nights in Mar 2025

8/10 Good

olga

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is a little dated and the rooms could use a more detailed cleaning. Wonderful staff, wonderful beach front rooms & views. Great breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

David, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel located next to Kamala Beach. Unfortunately we stayed only one night in an outstanding upgraded suite. Vwe would have liked to stay longer.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Magalie

Liked: Cleanliness, amenities, property conditions & facilities
As a single woman, I was initially given a room in the farthest building, where I had to walk through a very long and dark corridor. When I asked to change rooms, the receptionist ignored me and stared at her nails as if I were bothering her. I was only given a different room after insisting and explaining that I was a member of the Accor group and had just arrived from the Novotel in Chang Mai
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room looking out to beach and sunset

Beautiful room looking out to beach and sunset… outside or building is a little tired looking but the room was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Nataliya

Liked: Staff & service, property conditions & facilities
Everything is 5/5
Stayed 9 nights in Nov 2024

8/10 Good

renee

Traveled with group
Liked: Property conditions & facilities
The location is great n close to dining n Casa Del Mar! The property could use a little face lift. Ventilation in the bathroom was horrible and hot when I was blow drying my hair but I would still rec this property.
Stayed 4 nights in Nov 2024

8/10 Good

RAKESH PARKASH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property away from crow
Stayed 2 nights in Oct 2024

10/10 Excellent

William, San Ramon

Stayed 1 night in Aug 2024

10/10 Excellent

William, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel Kamala has a great beach (Beach #1). Easy to walk to restaurants. Twins restaurant on the beach has an awesome seafood glass noodle salad. Cafe Del Mar has changed. They fenced off the whole operation so no beach access. Only via the front street entry where you’re subject to search and wristbands. No thanks. Instead had dinner one night at Shimmer. It’s part of montezure hotel. Awesome sunset view with dinner. Expensive for Thailand. 4,400 baht for two. Unfortunately, when got back to room, got sick and pucked dinner. 3 weeks in Thailand, never had problems with delicious Thai food. The blue crab yellow curry ended up in the toilet and on the floor.
Stayed 2 nights in Aug 2024

8/10 Good

Aireen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was just what we wanted. It wasn't crowded and we pretty much have the beach to ourselves most days. The bed were comfortable but the pillows were really lumpy. They needed to update those. The pool was in the smaller size but as we were there in the off season, it didnt pose too many issues. The beach being so close made it okay. Some of the lounger needed to be updated as it was sagging and found the bar across was digging into our back, unless you have rolled up a few towels. Staff were really lovely and attentive. Food was lovely most of the time but there days that food was too salty. I ordered Spaghetti and Pad Krapao and they were very salty. I loved the sticky rice and mango and my kids loved the club sandwich. I wish the menu hada bit more options for Thai food. Breakfast buffet offered a wide variety of options but only offered full cream milk for coffee. If you are lactose intolerant, you will need to provide your own milk. Overall, I was happy with the hotel and staff. I would go back again for sure.
Stayed 13 nights in Jul 2024

10/10 Excellent

Lukas, Melbourne

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Apple

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

TRUNG TIN

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Ali M

Stayed 2 nights in May 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location & breakfast good vibe's
Stayed 2 nights in Mar 2024

8/10 Good

Carrion

Stayed 2 nights in Feb 2024

10/10 Excellent

Nataliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained! Clean, friendly staff , amazing beach view , dining options, location 5 star
Stayed 10 nights in Jan 2024