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Novotel Phuket City Phokeethra Hotel

5.0 star property

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Photo gallery for Novotel Phuket City Phokeethra Hotel

2 bars/lounges, lobby lounge, rooftop bar
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Breakfast, lunch served; local and international cuisine, garden views
2 bars/lounges, lobby lounge, rooftop bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000
  • Phuket Weekend Market
    ‪10 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪3 min drive‬
  • Ratsada Pier
    ‪4 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Executive Room, 1 King Bed

  • Mountain view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, 2 Twin Beds

  • Mountain view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Balcony

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Phuket City Phokeethra Hotel

5-star hotel in Talat Yai
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. Housekeeping is available on request.
Novotel Phuket City Phokeethra Hotel offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Novotel Phuket City Phokeethra Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a children's pool, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a ferry terminal shuttle. Onsite self parking is complimentary.

Novotel Phuket City Phokeethra Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Amor - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Lua Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Estrela Sky Lounge - Overlooking the ocean, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 650 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amor
  • Estrela Sky Lounge
  • Lua Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 650 per person
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Airport shuttle fee per child: THB 750 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Phuket Phokeethra Hotel
Novotel Phokeethra
Novotel Phuket Phokeethra Town
Novotel Phuket Phokeethra opening August 2016 Hotel
Novotel Phokeethra opening August 2016 Hotel
Novotel Phuket Phokeethra opening August 2016
Novotel Phokeethra opening August 2016
Novotel Phokeethra Hotel
Novotel Phuket Phokeethra (opening August 2016)
Novotel Phuket Phokeethra (opening September 2016)
Novotel Phuket Phokeethra (opening Octoberber 2016)

Novotel Phuket City Phokeethra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 270 reviews
Rating 8 - Good. 77 out of 270 reviews
Rating 6 - Okay. 16 out of 270 reviews
Rating 4 - Poor. 8 out of 270 reviews
Rating 2 - Terrible. 4 out of 270 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Assunta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Chinda

Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique property. Somewhat odd location. Very clean. Breakfast buffet is great. Pool looks nice but is only for wading. Smelly elevator shaft.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel just a short walk from Phuket old town’s centre - ideal for exploring but nice to be a short distance away so it didn’t get too noisy at night. The staff were really helpful and friendly and couldn’t do enough for you. We enjoyed the rooftop bar which had some great views. Breakfast was amazing too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jerome, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a wonderful buffet breakfast along with custom order egg dishes.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Immaculate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was too far from tourist attractions and beaches
Stayed 2 nights in Dec 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristine

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good value for money.

The front entrance and lobby were spectacular, the doormen, especially Por, and reception staff were fantastic and upon arrival we had high expectations for our stay. Unfortunately, our room wasn’t as grand as the entrance, it was adequate but a few things let it down. The view was poor, the cold water pressure was very low, the sink was tainted yellow and the shelf below it was not attached. There was no milk/creamer for the coffee in the room and no hair conditioner. There were also a number of positives, the air con was excellent, the bed was comfy and we slept great, it was very quiet. The sky bar was also beautiful with a good menu. Overall, good value for money.
Stayed 2 nights in Feb 2025

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service
5 star service just the property lacked in afew areas along with the fish market being opposite lots of noise from 3 am -12 pm smell normally goes away by about 1-2 pm when the water truck cleans it out
Stayed 7 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve stayed at in Thailand. I will definitely stay there again next year. Their staff was excellent, especially Peng. He went above and beyond. It was quiet sleeping at night. It was in a great location. It had a fantastic breakfast and great service. I felt right at home.
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q no la limpiaron diariamente, es en lo único q no me satisfacío
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lovely
Stayed 2 nights in Jan 2025

6/10 Okay

ILAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Phucket

Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good, excellent staff and great breakfast. I had a great stay, although I thought room was a little outdated.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shawn, Berkeley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Shelene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was amazing, staff were friendly. Room was very clean, food was excellent. Definitely coming back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Praburaj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel airport drop off was horrible. The taxi driver kept harassing me for pictures with him while he was driving. This made me feel unsafe as a female solo traveler.
Stayed 2 nights in Dec 2024