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Novotel Phuket Resort

4.0 star property

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Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, sun loungers
View from property
Exterior
Room, 2 Twin Beds, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Room service

Explore the area

Map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Kalim Beach
    ‪7 min walk‬
  • Bangla Road
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Suite, 1 King Bed

Beach/ocean view

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 Double Bed

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Balcony, Sea View

Room, 2 Twin Beds, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Balcony, Sea View

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Beach/ocean view

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed) | 1 bedroom, in-room safe, desk, laptop workspace

Room (1 Double bed, 1 Bunk bed)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About this property

Novotel Phuket Resort

Patong resort walkable to Patong Beach
At Novotel Phuket Resort, spend the day relaxing on the nearby beach or pampering yourself at the resort's full-service spa. Housekeeping is available on request.
Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Novotel Phuket Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Novotel Phuket Resort features an outdoor pool and a sauna. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Business-related amenities consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a children's pool, a fitness center, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Novotel Phuket Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Coffe House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.
Ruen Thong - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Filipino, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 378 out of 849 reviews
Rating 8 - Good. 308 out of 849 reviews
Rating 6 - Okay. 105 out of 849 reviews
Rating 4 - Poor. 43 out of 849 reviews
Rating 2 - Terrible. 15 out of 849 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Ashish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were very helpful.
Stayed 8 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MrMJH

Was extremely comfortable and the e pool set up is really nice and relaxing
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed of this resort for a few days, we really enjoyed this resort. The staff is so kind and welcoming. The Thai tea you get on arrival is WONDERFUL, so delicious! The resort is beautiful and peaceful. The breakfast was a 11/10 such diverse selection, so many things to choose from all delicious. The pools are great, clean, and the ocean views are spectacular! The resort down sit on a heel which can be tiring for some but they offer a shuttle that taken you down and back up running very frequently. Super convenient for when you’re exhausted or in a rush! Overall a lovely stay at this resort.
Stayed 4 nights in Mar 2025

8/10 Good

Pascal, SALMIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Mitch

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor choice of hotels

Hotel is dirty, service doesn't always respond to requests, staff was not very accommodating to adjustnents. Pool was good, location is good, but I'd stay away from this hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Garry William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family in a poolside room. The staff were amazing - helpful and friendly. Food was great. The only challenge is that it's not the easiest to leave and explore by foot due to having to cross a busy street and being a bit of a walk from central to south Patong which is where markets etc are. Do make use of the free shuttle to Jungceylon mall as it's close to all the action. Wouldn't hesitate to return in the future.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rajoo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful view! Very friendly and helpful staffs!
Stayed 4 nights in Feb 2025

10/10 Excellent

Annie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were super nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elvira

Traveled with group
Liked: Cleanliness, staff & service, amenities
it was really a comfortable stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Hoa

Traveled with family
Disliked: Property conditions & facilities
Ants crawling in the bathroom and bed areas. The music across the street was blasting past midnight every night we stayed. The only thing we liked was the stunning views from the resort .
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast options, no shuttle from airport- apparently it had ‘gone’ and we weren’t long at bags etc. clean. A bit noisey from clubs etc but would stay there again. Good pools
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, really nice breakfast spread, views are incredible. Very clean place
Stayed 2 nights in Jan 2025

6/10 Okay

Hoa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

K

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The resort is very old and looks nothing like pictures on website , as soon as we saw reception we new we made a mistake by booking this resort. very rundown everything from reception area , pools the same needs urgent attention,sun-beds and parasols in very pour condition, so is restaurant , bar and rooms, not gonna go into details but looks like it hasn’t been refurbished since it was built (My guess 20-30 years ago ? ), very limited choice of breakfast. And the money they charge per night way way overpriced .people who gives high scores must be blind or never stayed in decent hotel or resort.Location is good , very close the beach, food markets and restaurants. It was our 4th resort in our 2 week holiday in Phuket and was most expensive and very disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are lovely. Very helpful
Stayed 7 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very friendly and helpful staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Azraa

Stayed 3 nights in Dec 2024

10/10 Excellent

Abhijit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities with a good spread of breakfast selection. Loves the ambience and overall vibe around the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great place tonstay
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The resort is beautiful, good location. Staff was very nice and helpful
Stayed 3 nights in Nov 2024