An outdoor pool, a fitness center, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Rawai Grand House offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
This Rawai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Rawai Grand House provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This Rawai hotel also offers a terrace, multilingual staff, and a garden. Onsite uncovered self parking is complimentary.
Rawai Grand House is a smoke-free property.
Languages
English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Things to do
Children's pool
Gym
Outdoor pool
Family friendly
Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Outdoors
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pool access ramp on site
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
40-inch LCD TV with satellite channels
Food and drink
Free bottled water
Refrigerator
More
Access via exterior corridors
Air conditioning
Desk
Desk chair
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before 11:00 AM
Special check-in instructions
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: THB 3000.00 per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: THB 1000.0 per night
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Rawai Grand House
Rawai Grand House Hotel
Rawai Grand House Phuket
Rawai Grand House Hotel
Rawai Grand House Rawai
Rawai Grand House Hotel Rawai
Rawai Grand House Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My husband and I loved the hotel. The buildings, the rooms, cleanliness, everything about the place. The staff were friendly and helpful, helpful and attentive to our needs, going that extra mile to ensure we had a fabulous holiday. I would certainly not hesitate to go back to the Rawai Grand House hotel.
Never come back again. Air around the pool sometimes smelling bad, hotel next to a trash collection facility. Much more disappointing is the unfriendly and not attentive staff. There are mich more value-for-money occasions around.
Marco
Stayed 2 nights in Mar 2018
8/10 Good
Verified traveler
Feb 25, 2018
Liked: Cleanliness
Phuket Experience
We decided on a last minute trip to Phuket for the CNY holiday. We found a Orbitz deal that brought us to Rawai Grand House. The Grand House is a selection of Villas from 1 to 3 bedroom. They were very clean and nice. The place could use a little up keep. The rooms and beds are slightly dated, but the overall stay was very good.
My stay was not at all I shouldn’t owe one penny. Cab driver took me to bad location after location. Feared for my safety. The site of hotel was not safe location and was nothing like the pictures showed. Will not use Orbitz again if not refunded.
Verified traveler
Stayed 15 nights in Feb 2018
8/10 Good
John
Feb 18, 2018
Liked: Cleanliness, staff & service, room comfort
Nice place
I had a good time. Didn’t stay there much as I was very busy.
Great hotel with huge rooms but nothing around you
Modern, spacious hotel with good a.m. entities. Although if nobody goes to the bar/order food the staff go home so then you are stranded with nothing to eat/drink
Bit of a rubbish location and you can’t book any trips from the hotel as their English isn’t very good.
All in all an ok hotel and worth the money
Shower not cleaned properly. Beds were rock hard. No hot water until we finally saw a staff member to tell. Breakfast extremely poor. Fresh fruit not fresh, cold coffee and tea. staff didn't understand when we ordered breakfast didn't understand any English.. No staff around during day at pool bar to buy a drink or food. staff were playing badminton in afternoons! Pool was dangerous broken tiles, broken steps to get in pool. Sauna locked and said we must pay extra to use. Gym was the same. No lift,had to climb stairs to get to room.
mark
2/10 Terrible
david , nyc
Apr 16, 2017
Liked: Room comfort
Disliked: Cleanliness, staff & service
Horrible customer care!
We were told that the hotel is in patong. It is quite far. We asked for a refund and were told by fon that a refund was possible if Expedia agreed. While on the phone with Expedia, she calls her manager, who says "no refund". She would not let me speak to a manager, since she was on holiday until Monday (same person she just spoke to!).
Expedia agents tried and tried and they would not budge.... saying it's a holiday weekend (there were only about four or five couples seen).
We decided to lose money and leave. All we needed was a taxi. The taxi took 35 min to come, tried overcharging, and kicked us out. Interestingly enough, when we asked for another taxi, she contacted the same driver. That driver never showed.
I hope no one wastes their money at this hotel, where a positive client relations does not exist.
$30 USD from Phuket airport. Not on the beach, must take taxi to the beach.
Ants. Dirty room. Two twin beds pushed together, no bed skirt, no pillows. No towels. One roll of toilet paper sitting on counter. No mini-bar. Phone doesn't work. Faux wood flooring, dinged up furniture. Daily fee to used pool. Pool is not picture listed on Expedia. Daily fee to use gym.
A nice place away from the busy section, so very relaxing around their beautiful pool. It was only a 5 minute walk to everything, beach, restaurants,etc.
I had to move rooms 2x times! First one was dirty& dusty! Second time, door lock was broken. And third room tv didn't work! The receptionist wasn't very accomodating! I wouldn't book tour nor shuttle with him. He jacked up the price for his own interest!
We stayed at this hotel for two nights and really enjoyed our stay. The stay was incredibly friendly. The grounds were clean and nice. The restaurant by the pool was affordable and offered a good selection.
The staff provided a short shuttle to and from the beach throughout the day.
The room was clean, spacious and the A/C worked amazing.
Markets, pharmacies and a few restaurants were just a short walk away.
This hotel was close to food, the beach, and kite surfing, which was our purpose on the island. We were not that far from a bunch of things, like Big Buddha, and a bunch of markets. We did rent a scooter, which is highly recommended.
I stayed at this hotel in May 2015 and enjoyed my stay .The staff were friendly and very helpful .It is quiet and out the way about 5 minutes walk from Rawai foreshore .After reading reviews about it being hard to find I did a google earth search and after that it was a breeze to find .I will stay again.