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Secret Cliff Resort Phuket

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest
Couples treatment rooms, sauna, hot tub, body treatments, aromatherapy
Deluxe Double or Twin Villa with Sunset | 1 bedroom, minibar, in-room safe, individually decorated
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Spa
  • Bar
  • Room service
  • Pool
  • Gym

Explore the area

Map
707 Patak Rd, Karon, Phuket, 83100
  • Karon Beach
    ‪9 min walk‬
  • Patong Beach
    ‪5 min drive‬
  • Kata Beach
    ‪6 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪47 min drive‬

Room options

Deluxe Garden View

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Villa, Sea View

Superior Villa, Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Superior Villa, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Villa with Sea View

Deluxe Double or Twin Villa with Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double or Twin Villa with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room with Ocean View

Deluxe Double or Twin Room with Ocean View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room with Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room with Ocean View

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Romantic Suite Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Villa with Sunset

Superior Double or Twin Villa with Sunset | 1 bedroom, minibar, in-room safe, individually decorated

Superior Double or Twin Villa with Sunset

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Secret Cliff Resort Phuket

4-star Karon hotel walkable to Karon Beach
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 3 bars/lounges, and a fitness center are onsite.
Secret Cliff Resort Phuket offers 167 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Secret Cliff Resort Phuket features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a bus station shuttle. Onsite uncovered self parking is complimentary.

Secret Cliff Resort Phuket has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Secret Cliff Restaurant - This restaurant serves breakfast, lunch, and dinner.
CoCo Pizza - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Sign language), English, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 150 to 400 for adults and THB 100 to 300 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining

Restaurants on site

  • CoCo Pizza
  • Secret Cliff Restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 400 per pet, per night
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 150 to 400 for adults, and THB 100 to 300 for children
  • Airport shuttle fee: THB 2 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 1 (one-way), (up to 11 years old)
  • Pet fee: THB 400 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cliff Phuket
Cliff Resort Phuket
Phuket Cliff
Phuket Cliff Resort
Phuket Secret Cliff
Phuket Secret Cliff Resort
Secret Cliff
Secret Cliff Phuket
Secret Cliff Resort
Secret Cliff Resort Phuket
Secret Cliff Hotel
Secret Cliff Resort & Restaurant Hotel Karon
Secret Cliff Resort Phuket/Karon
Secret Cliff Resort Phuket Karon
Secret Cliff Phuket Karon
Secret Cliff Phuket Karon

Secret Cliff Resort Phuket Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 413 reviews
Rating 8 - Good. 133 out of 413 reviews
Rating 6 - Okay. 90 out of 413 reviews
Rating 4 - Poor. 43 out of 413 reviews
Rating 2 - Terrible. 39 out of 413 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great secret spot with a view.

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
Stayed 5 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and switch nightmare

Secret Cliff Resort is a deceptive bait-and-switch. Booked via Hotels.com, lured by promises of Karon Beach proximity and ocean views. Reality: resort is across a busy four-lane highway, far from the beach, and with no ocean views from the rooms we were assigned. Photos on Hotels.com and their own website showcased amenities belonging to the newly opened Anona Sunset Boutique Hotel, not Secret Cliff. Our "Sunset Villa" was a basic, ant and termite-infested room, with a broken shower and a flooded bathroom. The advertised restaurants, gardens, and panoramic views were completely nonexistent. While there was one pool on the property, it was not the multiple pools or the "Secret Sunset Pool" advertised. Staff were consistently dismissive and unhelpful, refusing to address our concerns or provide manager contact information. Hotels.com provided absolutely zero support, despite our immediate complaints about the severe location discrepancy and the misleading photos. They hid behind a non-refundable policy and refused to hold Secret Cliff Resort accountable for their fraudulent advertising. We were forced to cut our vacation short and leave early due to the unacceptable and unsanitary conditions, as well as the complete deception. This experience was a complete waste of time and money, and exposed the shocking inadequacy of Hotels.com. Avoid Secret Cliff Resort at all costs, and be extremely wary of booking through Hotels.com, as they clearly do not prioritize their customers.
Stayed 4 nights in Jan 2025

2/10 Terrible

Daniel David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
Stayed 22 nights in Jan 2025

6/10 Okay

Justin

No
Stayed 3 nights in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Charmaine

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do

10/10 Excellent

Leanne

Stayed 3 nights in Nov 2024

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't pay more than 40 pounds

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
Stayed 1 night in Dec 2024

10/10 Excellent

Samrawit

Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel option in area
Stayed 1 night in Jul 2024

6/10 Okay

Thomas Keith

Liked: Cleanliness
Disliked: Property conditions & facilities

Great location, poorly run!

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Stayed 6 nights in May 2024

8/10 Good

Hung Leuk, Hong Kong

Liked: Property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

huda

Stayed 8 nights in Apr 2024

6/10 Okay

Archana

Liked: Cleanliness
It’s far from the beach and other restaurants.
Stayed 10 nights in Apr 2024

10/10 Excellent

lin

Liked: Staff & service
Disliked: Cleanliness

amazing sea view

amazing sea view、quiet 、friendly reception.
Stayed 1 night in Apr 2024

8/10 Good

lin

Stayed 2 nights in Apr 2024

6/10 Okay

Mohammad

There is a weird animal (crickets type noise) around the property which is very loud
Stayed 1 night in Apr 2024

6/10 Okay

Mohammad

Liked: Cleanliness
Good peaceful place
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Enjoyed it.
Stayed 5 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the view and privacy!
Stayed 4 nights in Mar 2024

10/10 Excellent

Christos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Stayed 1 night in Mar 2024

4/10 Poor

Henry Morgenthua

Stayed 6 nights in Jan 2024

6/10 Okay

Rouzbeh

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
Stayed 3 nights in Feb 2024