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Sugar Marina Hotel - ART - Karon Beach

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sugar Marina Hotel - ART - Karon Beach

Outdoor pool, sun loungers
2 restaurants, breakfast served
Deluxe Room, Pool Access | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Family Two Bedroom | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
542/1 Patak Road, Karon Beach, Muang, Karon, Phuket, 83100
  • Kata Beach
    3 min walk
  • Kata Noi Beach
    14 min walk
  • Kata & Karon Walking Street
    18 min walk
  • Phuket (HKT-Phuket Intl.)
    71 min drive

Room options

View all photos for Family Pool Access

Family Pool Access | In-room safe, desk, blackout drapes, iron/ironing board

Family Pool Access

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Two Bedroom

Family Two Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Family Two Bedroom

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Inner

Deluxe Inner | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Inner

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, Pool Access

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | View from room

Deluxe Room, Pool View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Artsy Deluxe Room

Artsy Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Artsy Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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$241 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

Sugar Marina Hotel - ART - Karon Beach

4-star Karon hotel walkable to Kata Beach
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club, and a coffee shop/cafe are onsite.
Sugar Marina Hotel - ART - Karon Beach offers 232 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Sugar Marina Hotel - ART - Karon Beach provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, a complimentary children's club, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Sugar Marina Hotel - ART - Karon Beach is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tann Tanod - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Mama Restaurant - This seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Andaman - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Mama Restaurant
  • Tann Tanod
  • The Andaman

Things to do

  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 0835550003484

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Resort ART
Sugar Marina ART
Sugar Marina ART Karon Beach
Sugar Marina ART Resort
Sugar Marina Resort
Sugar Marina Resort ART
Sugar Marina Resort ART Karon Beach
Sugar Marina Resort Karon Beach

Sugar Marina Hotel - ART - Karon Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 175 out of 570 reviews" "
Rating 8 - Good. 278 out of 570 reviews" "
Rating 6 - Okay. 83 out of 570 reviews" "
Rating 4 - Poor. 17 out of 570 reviews" "
Rating 2 - Terrible. 17 out of 570 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jack

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: - Reception staff were nice and welcoming. - Close proximity to the beach. - Blackout curtains were good. Cons: - Although there has seemingly been a recent makeover you can tell that the facilities are run down, particularly noticeable on staircases. - The whole corridor we were staying in smelled damp and foisty. This extended into our room. - Linen and towels were consistently stained despite changes. - Housekeeping didn’t top up water/teabags several times. They also removed toilet paper from the bathroom once, leaving us with none.
Stayed 7 nights in Aug 2024

8/10 Good

Zina

Stayed 6 nights in Jul 2024

8/10 Good

Max

Traveled with group
Liked: Cleanliness, staff & service
Great location. Great rooms. Sheets were a little stained but no big deal. Buffet breakfast was also really good.
Stayed 4 nights in May 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 19 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good place to stay. Great breakfast. Very close to the beach
Stayed 7 nights in May 2024

8/10 Good

Lea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money, just a short trip in a grab taxi and you are on bangla road
Stayed 6 nights in May 2024

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The e dining was great D R one of the staff members was great him and the kitchen staff was great I look forward to dining again soon🙂
Stayed 7 nights in Jul 2023

6/10 Okay

Waylen

Liked: Staff & service
If you're on a budget this place is ok. It's a bit dated, my room smelled really bad like mould. It was relatively clean. Internet wasn't the best. Pillows were pretty good. Air Con with remote was good. Personally I would rather stay at a more cleaner and modern place and won't stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Win Ei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice for family.
Stayed 2 nights in Apr 2023

6/10 Okay

Louisa

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just OK.. Could be better
Hotel was pretty average.. But clean. Breakfast staff, seemed very unhappy. Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
Stayed 5 nights in May 2022

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place, staff extremely nice friendly and helpful with everything. Very clean and strict with covid measures which was reassuring. Room was spacious and kept to a good standard like everything else
Stayed 10 nights in Mar 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in perfect location for Beach
Amazing location and very stylish decoration as described. Excellent Wi-Fi too.
Stayed 3 nights in Jan 2022

8/10 Good

Hjalmur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel
Stayed 2 nights in Jan 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Staff are brilliant You could I’d ask for more from a hotel It’s few miners walk from beach and night life
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 18 nights in Sep 2019

8/10 Good

Kathy

Liked: Room comfort
Stayed 10 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it. The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well. The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss. You can hear everything said in people’s rooms as you walk by. Very flimsy doors. I liked the big sliding door that led right out to the pool from our room. The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though. The front desk staff was polite but not memorable. Nothing out of their way. There is only one elevator in main building.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an exelent stay. The hitel staff was very helpfull
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pool access room. I would highly recommend getting a pool access room (in fact that is the only room I would hire). Everything was lovely and clean and modern. Pool was beautiful. Position of hotel was not beachfront but across the road. Perfect. In my view it was in the best position on Karon Beach! It was also close to lots of restaurants and shops (with a number of 7/11s very close by) The buffet breakfast was big and lovely. My only complaint would be that the food was often a bit cold. If the food was a bit hotter it would be excellent. I would highly recommend this hotel and would stay here again if holidaying back at Karon. The value of this hotel was unbeatable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Kelly, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean, near to the sea! Terrific! Sunset view!
Stayed 4 nights in Jul 2019

6/10 Okay

Tony

Traveled with family
Disliked: Cleanliness
Breakfast ok. Shower water flow no so good, sound proof no good
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well situated walkable to beach and great eating out options
Stayed 1 night in Sep 2019

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient location, great price
The hotel was very comfortable and clean. Staff was super friendly and accommodating. Room service was delicious, pool was great for families, and it's very close to the beach.
Stayed 6 nights in Sep 2019