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Sugar Palm Residence

3.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Sugar Palm Residence

Lobby sitting area
Outdoor pool, sun loungers
Library
Deluxe Suite | 1 bedroom, in-room safe, blackout drapes, free cribs/infant beds
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
5/3 Virathongyok Rd., Taladnua, Phuket, Phuket, 83000
  • Phuket Botanic Garden
    8 min walk
  • In Love Ice Cream
    4 min walk
  • Phuket Town Bus Terminal
    17 min walk
  • Phuket (HKT-Phuket Intl.)
    50 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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per night
$139 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

Sugar Palm Residence

3.5-star hotel in Talat Nuea
An outdoor pool, a fitness center, and a children's pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Sugar Palm Residence offers 111 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Guests can make use of the in-room full-sized refrigerators/freezers and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Phuket hotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Sugar Palm Residence provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Phuket hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary.

Sugar Palm Residence has designated areas for smoking.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 700.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: THB 800 per person (one-way)
  • Rollaway bed fee: THB 700.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sugar Palm Residence Hotel Phuket
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence Hotel Phuket

Sugar Palm Residence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 193 reviews" "
Rating 8 - Good. 84 out of 193 reviews" "
Rating 6 - Okay. 22 out of 193 reviews" "
Rating 4 - Poor. 8 out of 193 reviews" "
Rating 2 - Terrible. 5 out of 193 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

bonnie, Los angelas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst room I have stayed at in all of Thailand it had micro mini bugs all over the room was gross I didn’t want to stay inside the bugs where too much . Other than that it would been nice but very far from all no 711 in sight .
Stayed 2 nights in Dec 2023

8/10 Good

OCHIR

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Mar 2023

10/10 Excellent

Attapod

Stayed 1 night in Aug 2022

10/10 Excellent

Ahmadullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good place to stay. Not in the twin centre but very nice place
Stayed 2 nights in Jan 2022

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable. Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Stayed 18 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Nice pool .
Stayed 2 nights in Oct 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, spacious, great facilities.
Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful. I would definitively consider staying here again.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
Stayed 12 nights in Dec 2019

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Enjoyable stay. Clean and quiet.
Stayed 1 night in Nov 2019

6/10 Okay

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service
No WiFi a poor service.
Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak. Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities. Poor service and unnecessarily mean in my opinion.
Stayed 1 night in Jan 2019

8/10 Good

micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.

6/10 Okay

Verified traveler

Disliked: Room comfort
It’s a condo!
This is really a condominium. They are renting out the unsold units like a hotel.

10/10 Excellent

Thatcha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amonrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi as mentioned
Stayed 2 nights in Feb 2018

4/10 Poor

Jan

Disliked: Staff & service, room comfort
Not worth the stars given.
This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.
Stayed 1 night in Jan 2018

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities
very nice clean and well maintained hotel.
Really good place to stay. Very clean and well run hotel. The swimming pool is lovely and staff members are willing to assist when needed. The condo is well maintained but lacks a mircowave and basic kitchen essentials if you not eating out. It would also help if you can place maps and welcome tourist packs in the rooms as the hotel is far from the cbd.
Stayed 10 nights in Jan 2018

10/10 Excellent

Daniel, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sugar palm residencd
Very nice condominium.Flat very clean and spacious.cleaning service is excellent.Nice restaurant ( belongs to same owner) 2mn walk away, Thai and continental food for a great price and very good service.I certainly will come again.
Stayed 27 nights in Sep 2017

2/10 Terrible

Danniele

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
False advertising
Organised a cot as we were travelling with a 9 month old. Checked in and no portacot as arranged. Apparently this hotel dont do portacots at all but advertise they do!!

6/10 Okay

lissa, halifax ns

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful room and pool
Awesome place. Location is ok. Breakfast was terrible. Beds were so hard. Like sleeping on rock. Service was very nice.

10/10 Excellent

Garry, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near Phuket town
Worked well for where we needed to be, lacks a restaurant but great one 250 metres up the road

8/10 Good

nick, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
would recommend a stay here!

6/10 Okay

Verified traveler

Disliked: Room comfort
No wifi, far from great breakfast. Not much around so need to rent a motorbike to do/see/eat anything. The room was ok but only 1 channel in English and very uncomfortable sofa. The pool is almost all day shaded

6/10 Okay

Gote, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
not close e to the beach. surrounded by bushes.
Bed is hard. Too far away from any beach Empty area. Bushy anf dark by night time. Run away from this hotel

10/10 Excellent

Timothy, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel; recommended
Located near old Phuket town, there's no lack of food to try nearby. Weekend market is also only a 20 min walk. Most taxis will know where the place is as well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort