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Patong Bay Residence

4.0 star property

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Photo gallery for Patong Bay Residence

Grand Deluxe Sunset View | View from room
Grand Deluxe Room | Private kitchen | Fridge
Spa
Studio Room | Street view
Spa reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
73/6 Phrabaramee Rd, Patong, Phuket, 83150
  • Patong Beach
    ‪11 min walk‬
  • Bangla Road
    ‪19 min walk‬
  • Jungceylon Shopping Center
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪53 min drive‬

Room options

View all photos for Family Room

Family Room | Free minibar items, in-room safe, desk, blackout drapes

Family Room

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Free minibar items, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Studio Room

Studio Room | Free minibar items, in-room safe, desk, blackout drapes

Studio Room

  • 376 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Floor plan

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Sunset View

Grand Deluxe Sunset View | Free minibar items, in-room safe, desk, blackout drapes

Grand Deluxe Sunset View

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Patong Bay Residence

4-star Patong hotel close to Patong Beach
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a bar/lounge, a sauna, and spa services. Change of bedsheets is available on request.
Patong Bay Residence offers 186 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Patong Bay Residence provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Patong Bay Residence has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Omni Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 375 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Omni Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 375 for adults and THB 250 for children
  • Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: THB 1150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 0835563007742

We should mention

Pool access available from 7:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Bay Exclusive Hotel Patong
Bay Exclusive Hotel
Bay Exclusive Patong

Patong Bay Residence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 70 out of 148 reviews
Rating 8 - Good. 49 out of 148 reviews
Rating 6 - Okay. 16 out of 148 reviews
Rating 4 - Poor. 5 out of 148 reviews
Rating 2 - Terrible. 8 out of 148 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 6 nights in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the food are excellent!!
Stayed 7 nights in Dec 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was great value.
Stayed 3 nights in Nov 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good Nice place nice staff Beds were comfortable
Stayed 13 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, not far away from the beach and close to restaurants and 20 min walking from the city center
Stayed 8 nights in Nov 2024

8/10 Good

WEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Nice room with a small kitchen -Good breakfast -Good location
Stayed 2 nights in Nov 2024

2/10 Terrible

Asma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be Careful
Worst experience ever do not book this hotel they charge for everything from soap to a pillow or blanket they have 2 buildings if you book a standard room they will put you in the second building which has no facilities they do not mention this in your booking very rude behaviour and service
Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Muffadal, Farwaniyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.. But they charge for everything even if they keep in your room those are also chargable
Stayed 5 nights in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, clean and spacious
Stayed 5 nights in Nov 2024

6/10 Okay

Muhammed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location
Nice Hotel good facilities , location great fro the mosque could easily go to prayers daily , area is great lots of halaal food and shopping , didint enjoy the service and staff at hotel but the cleaning lady was the best she ws so friendly and amazing hats off to her , lady manager at breakfast is lady very very loud and noisy she tries to speak to guest which is great but she needs to be more suttle about if and not make a huge scene all the time. with so may arabs and muslims in the hotel hotel i would preffer the be more halaal considerate.
Stayed 3 nights in Nov 2024

6/10 Okay

Russell

Liked: Cleanliness, amenities
Descent place to stay, the check in was a little disorganized, yet the location, the staff and the amenities were good 👍
Stayed 2 nights in Nov 2024

4/10 Poor

Oshane

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Overall poor experience for a 4 star, I would say it it’s a 3 star hotel. Reception staff is rude and unhelpful. The walls a really thin so you can hear loud neighbours. The cleaners also wake you up by talking loudly in the morning when cleaning rooms. Breakfast option was really poor, and I wouldn’t recommend it.
Stayed 2 nights in Nov 2024

8/10 Good

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great place to stay, fantastic value for money. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Shalveen

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to all staff and partners, this place never lets me down. Thanks to you all.
Stayed 4 nights in Sep 2024

10/10 Excellent

BABAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Facundo

Stayed 13 nights in Mar 2024

10/10 Excellent

racheal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was beyond accommodating. I checked in with this lady with dark hair who from the start to end, made me feel like family. The hotel itself is in great condition for the property being on the older side. We were central to everything in Patong and getting rides was easy/quick. Would recommend!
Stayed 4 nights in Mar 2024

6/10 Okay

Roch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Feb 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Tommaso

Pool pic looked bigger and small gym but room excellent really big nice
Stayed 23 nights in Jan 2024

8/10 Good

Lea

Traveled with partner
Liked: Amenities
Overall a good property to stay at away from the crowds but close enough to walk to the beach and the walking street for the party scene. Breakfast was excellent. Lots of choices and the staff there were great. Staff at the front desk seemed to be in training or perhaps a language barrier as one day we were told to sign out towels for our tour at the front desk. The next day the rules changed and we were told to take towels from our room. Also would be great to see more smiles and greetings from the front desk staff. Hospitality training would help. The kitchenette in our room was great but not really useful as all he cupboards were empty. No cookware, dishes or utensils. Lots of restaurant options nearby so all was good.
Stayed 4 nights in Jan 2024

10/10 Excellent

TIRUPATI KIRITKUMAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Jan 2024

6/10 Okay

Angel

Traveled with group
Stayed 15 nights in Dec 2023