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The Charm Resort Phuket

4.0 star property

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Photo gallery for The Charm Resort Phuket

Outdoor pool, open 7 AM to 8:00 PM, free cabanas, pool umbrellas
Junior Suite | Private kitchenette | Fridge, coffee/tea maker
Family Suite, 2 Bedrooms (Duplex) | Room amenity
Front of property - evening/night
Rooftop bar, ocean views, open daily

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
212 Thaweewong Road, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Bangla Road
    ‪14 min walk‬
  • Jungceylon Shopping Center
    ‪19 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms (Duplex)

Family Suite, 2 Bedrooms (Duplex) | In-room safe, desk, blackout drapes, soundproofing

Family Suite, 2 Bedrooms (Duplex)

  • City view
  • 1292 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Family Suite, 1 Bedroom

  • City view
  • 1067.5 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access | In-room safe, desk, blackout drapes, soundproofing

Junior Suite, Pool Access

  • 592.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Executive Suite

  • City view
  • 1054.0 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Charm Suite

In-room safe, desk, blackout drapes, soundproofing

The Charm Suite

  • City view
  • 1292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, Pool Access

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Charm Resort Phuket

4-star Patong resort steps from Patong Beach
Guests at this beach resort will appreciate convenient onsite amenities such as a children's pool and barbecue grills.
The Charm Resort Phuket offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, The Charm Resort Phuket provides an outdoor pool and a fitness center. The resort offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach resort also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

The Charm Resort Phuket is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Allure Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sky bar - This poolside rooftop bar serves brunch and lunch. Happy hour is offered. Open daily.
Lobby lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 450 for adults and THB 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Allure Kitchen
  • Lobby lounge
  • Sky bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1750 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 2900
  • New Year's Eve (December 31) Gala Dinner per child: THB 1450 (from 4 to 11 years old)
  • A damage deposit of THB 3000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 250 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1750 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Charm Phuket
Charm Phuket Kathu
Charm Resort
Charm Resort Phuket
Charm Resort Phuket Kathu
The Charm Resort Phuket Patong
Charm Resort Phuket Patong
Charm Phuket Patong
The Charm Resort Phuket Resort
The Charm Resort Phuket Patong
The Charm Resort Phuket Resort Patong

The Charm Resort Phuket Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Keith

Stayed 7 nights in Jan 2025

8/10 Good

Camri Darnice

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
All of the staff was amazingly friendly and very accommodating. The house keeping service could use a lot of work (very dissappointing for such a beautiful resort).
Stayed 6 nights in Jan 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in room 3405 I had room serviced every other day ( my choice ) by Aa very good
Stayed 5 nights in Jan 2025

2/10 Terrible

Joshua Kayode

Stayed 6 nights in Dec 2024

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The block our room was in is in need of some well overdue maintenance. The Pool Access Suite room itself was great, but the swimming pool is in major need of some long overdue Maintenace. The steel brackets / frame that anchors some grills that cover the aircon units on the 4 odd stories are near completely rusted away and are a hazard to guests. We actually banned our kids from swimming in a certain area as if/when the frame comes away it could result in someone getting seriously injured. Staff were amazing though, cannot speak highkly enough of their efforts to assist. The resort facilities are great. No complaints on that front. The resort is within close walking distance to everything.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rudi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , great hotel and superb staff
Although we had issues with brown water coming from the jacuzzi and our air conditioning stopped, both problems were sorted out quickly. The people at the hotel could not do more to help you, they were all excellent . The hotel was in a great location, 5-10 min walk on the beach front into the centre. I would definitely recommend this to anyone
Stayed 7 nights in Dec 2024

6/10 Okay

Jagmohan

Traveled with family
Stayed 8 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The rooms were fairly clean except for the showers and shower heads.Beach is only a 2 minute walk and Bangla road is about 15 to 20 minutes
Stayed 12 nights in Dec 2024

10/10 Excellent

GERALD Bruce, Hitchcock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located in a quiet area with easy access to the beach, just across the road. Staff was very accommodating and pleasant. Morning breakfast buffet was excellent with many selections and nice outdoor area. Enjoyed our stay there

6/10 Okay

Luca

Liked: Staff & service, room comfort
Underwhelming
The hotel was good, but not compared to the price. Also I don’t feel the hotel lives up to the 4 stars
Stayed 5 nights in Dec 2024

10/10 Excellent

Niclas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly straff, god service. Restaurant is also good but coupe be a litle more private, today guests from outside Wall right thru the outside dining place
Stayed 9 nights in Dec 2024

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to the beach, very friendly helpful staff. Beds great. Airconditioners very noisy and very noisy hotel full stop so hard to sleep. If you are there to rest and recover it’s not the most peaceful place.
Stayed 13 nights in Nov 2024

10/10 Excellent

Annie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Location is convenient. Staff are nice, friendly and very helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

ALEXANDER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely resort 1 minutes walk to Patong Beach. We have stayed here 4 times and will be back again. Staff are very friendly, rooms comfortable and clean, and just an overall great resort.
Stayed 13 nights in Nov 2024

10/10 Excellent

kanwar deep

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charm hotel and resort is as conveniently located since it’s just across the Patong beach and walking distance to Patong night market. Its breakfast buffet is also very good and has a lot of variety to choose from. Its close to tons of dining options, massage spas and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the beach and not far from Bangla Rd
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Close to the beach with a nice staff. Clean rooms
Stayed 2 nights in Nov 2024

8/10 Good

Sarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympas
Il y avais des excrement de pigons sur la terrasse pas tres agreable. La dame me dit qu il essaye de remedie a ces pigeons avec un oiseaux volant qui leur ferais "peur". Jaurais aimer un mini bar dans la chambre car cest une chambre deluxe. Personnelle sympas.
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Junior Suite was spacious and comfortable but what makes The Charm amazing is the staff. I felt like they truly cared about us. The friendliness and attention we received was incredible and I highly recommend this resort to anyone staying in the Patong area.
Stayed 9 nights in Nov 2024

10/10 Excellent

lowfow

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping
Stayed 7 nights in Nov 2024

6/10 Okay

Vicki Ellen

Liked: Staff & service
The inclusive breakfast was was very average most days you had eggs ,twice had omelette raw in middle not much to go with rhe eggs Had steak buffet you couldn’t chew it Had another couple meals average When arrive told them twice that room wasn’t clean Cleaners come each day , day 4 before the dirty bench was wiped by them Staff friendly Personally wouldn’t go there again Probably go back to Kata Novotel where we stayed before
Stayed 8 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel and location - very close to beach but in quiet location away from busy main road. We had booked a junior suite with pool access which was excellent. Very spacious and having the pool access was great to have a swim / dip to cool off after a day of sightseeing. Would definitely stay here again.
Stayed 7 nights in Nov 2024

8/10 Good

Robert Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The roof top pool has great views over Patong Bay. Staff friendly and attentive. Religious chanting at 4am daily from nearby mosque was disturbing. Overall enjoyed our stay.
Stayed 14 nights in Nov 2024