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The Memory at On On Hotel

3.0 star property

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Photo gallery for The Memory at On On Hotel

Building design
Junior Suite | Free minibar, in-room safe, desk, blackout drapes
Lobby
Junior Suite | Free minibar, in-room safe, desk, blackout drapes
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪3 min walk‬
  • Limelight Avenue Phuket
    ‪10 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Courtyard by Marriott Phuket Town

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (340)
$90 nightly
The price is $90 total
includes taxes & fees
Courtyard by Marriott Phuket Town

About this property

The Memory at On On Hotel

3-star Phuket hotel, connected to a shopping center in Old Phuket Town
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, gift shops/newsstands, and a front-desk safe are onsite.
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The Memory at On On Hotel features gift shops/newsstands, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Phuket hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM.

The Memory at On On Hotel has designated areas for smoking.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

This property is closed from May 12 2025 to May 13 2025 (dates subject to change).
The property will be renovating from May 11 2025 to July 6 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 403 out of 619 reviews
Rating 8 - Good. 184 out of 619 reviews
Rating 6 - Okay. 24 out of 619 reviews
Rating 4 - Poor. 4 out of 619 reviews
Rating 2 - Terrible. 4 out of 619 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this property, our problem was with the area surrounding.- we geel the area was overrun w/foreign tourists, and we were not able to emerse ourselves in the local culture enough because of this.
Stayed 2 nights in Feb 2025

8/10 Good

Sau Lai Salam

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good and the service is also good. Living place is clean and safety, also with traditional Thai plus Chinese styles environment, that is IG able 😜. If you want me to be picky, I would say there was a bit of noise between 22:22 and 00:00
Stayed 1 night in Feb 2025

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, friendly, comfortable, the best!!

Beautiful hotel, the photos do not even do it justice. It is so pretty that tourists stop by to take photos of the entrance, so pleased we were staying here as otherwise would of jealous of those that were! The staff were beyond helpful, nothing is too much trouble. Really cute little coffee and snack station, complimentary and lovingly presented, just like every detail in the on on. The bed was super comfy and the shower fabulous. The location is amazing for exploring the pretty streets of old Phuket.Thank you On On, wish we could have stayed longer xx
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend as a place to stay. Beautiful hotel with loads of character and charm. Staff went above and beyond to make our stay memorable. Beds and furnishings high quality and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

gerhart, Thorsby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and historical.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catharine

Stayed 2 nights in Feb 2025

8/10 Good

Josette Y

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Front desk was helpful and nice. Interesting complimentary desserts and tea in the lobby for guests. There hotel restaurant bar makes excellent Negroni cocktails. However, recommendations for trips and ferry that the hotel is contracted with are scams and not worth the frustration.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Duc

Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You'll want to stay on and on

One if the best hotels I've ever stayed at. The decor, the gramophone music, the super helpful staff....what a gem
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Wonderful colonial hotel in the heart of Phuket Old Town
Stayed 1 night in Feb 2025

10/10 Excellent

Ana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property! All the history is amazing! Loved the swing music played throughout the day! Had people tapping their feet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel

This hotel is just stunning. So much detail in decor, clean and staff super friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience

Exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Great location and staff so helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel with an amazing History, superb staff on hand to assist with everything , will definitely be visiting again
Stayed 1 night in Jan 2025

10/10 Excellent

Matilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here - our bed was very comfortable, beautiful hotel with clean rooms. The staff were incredible, friendly and considerate. Especially Philip, Jenny, Penny and Nene! Thank you so much Memory at On On Hotel!
Stayed 1 night in Jan 2025

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Room comfort

Not the best experience.

Hotel itself is lovely very aesthetic and nicely decorated until you get to the room you realise why it’s a 3 star hotel. We hardly slept the first night as you can hear every single footstep from the room next door and their conversations. The bed shook when they were walking around until midnight. If you are a light sleeper do not stay here. Room was okay, but a bit dated needs redecorating. I wouldn’t stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Traveled with family
Amazing stay. Staff made us feel welcomed , gave us a different room the next day to accommodate extra bed. Right in the heart of Old Town. Would definitely stay again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic beautifully kept hotel. 100/10
Stayed 1 night in Jan 2025