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The Nchantra Pool Suite Phuket

4.5 star property

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Photo gallery for The Nchantra Pool Suite Phuket

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
On the beach, white sand, sun loungers, beach umbrellas
View from property
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Barbecue grill
  • Gym

Explore the area

Map
41/44 Moo 1 Sirey Beach, Muang, Ratsada, Phuket, 83000
  • Phuket Weekend Market
    ‪9 min drive‬
  • Ratsada Pier
    ‪9 min drive‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪15 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪57 min drive‬

Room options

View all photos for Junior Room

In-room safe, individually decorated, individually furnished, desk

Junior Room

  • 1722 sq ft
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa

In-room safe, individually decorated, individually furnished, desk

Junior Villa

  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Exclusive Villa

Exclusive Villa | In-room safe, individually decorated, individually furnished, desk

Exclusive Villa

  • 3 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 3 King Beds

View all photos for Elite Suite

In-room safe, individually decorated, individually furnished, desk

Elite Suite

  • 2153 sq ft
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Villa

In-room safe, individually decorated, individually furnished, desk

Standard Villa

  • 2153 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Villa

Outdoor pool, pool umbrellas, sun loungers

Family Villa

  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room

In-room safe, individually decorated, individually furnished, desk

Family Room

  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Presidential Villa

Outdoor pool, pool umbrellas, sun loungers

Presidential Villa

  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2BEDS SEAVIEW Apartment(T)

In-room safe, individually decorated, individually furnished, desk

2BEDS SEAVIEW Apartment(T)

  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Pool Suite King(P)

In-room safe, individually decorated, individually furnished, desk

Grand Pool Suite King(P)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Villa With Private Pool (SR)

In-room safe, individually decorated, individually furnished, desk

2 Bedroom Villa With Private Pool (SR)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for 2BEDROOM GRAND POOL VILLA (JR)

In-room safe, individually decorated, individually furnished, desk

2BEDROOM GRAND POOL VILLA (JR)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Ocean King Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Ocean King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family VILLA (fr)

In-room safe, individually decorated, individually furnished, desk

Deluxe Family VILLA (fr)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for 2BEDROOM BEACHFRONT VILLA

In-room safe, individually decorated, individually furnished, desk

2BEDROOM BEACHFRONT VILLA

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for 3 BEDROOM POOL VILLA (3b)

In-room safe, individually decorated, individually furnished, desk

3 BEDROOM POOL VILLA (3b)

  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

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About this property

The Nchantra Pool Suite Phuket

4.5-star Ratsada aparthotel close to Ratsada Pier
At The Nchantra Pool Suite Phuket, relax by an outdoor pool or hit the beach where you can enjoy yoga. Each apartment provides an LED TV with satellite channels, plus a kitchen with a refrigerator, an oven, and a stovetop. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and a furnished patio.
The Nchantra Pool Suite Phuket offers 53 air-conditioned accommodations with DVD players and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations include desks. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ratsada aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at The Nchantra Pool Suite Phuket like an outdoor pool, a fitness center, and a steam room.

The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers a rooftop terrace and a garden. Guests can use the outdoor pool and health club at a partner property. Onsite self parking is complimentary.

The Nchantra Pool Suite Phuket is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Bay Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Russian, Thai, Turkish

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)

Restaurants on site

  • The Bay Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Oven
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 350 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished patio
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach yoga
  • Billiards/pool table
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Outdoor pool (guest access) nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 53 units
  • 9 buildings
  • Banquet hall
  • Built in 2012
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for THB 2000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 170 for children
  • Airport shuttle fee: THB 6 per vehicle (one-way)
  • Airport shuttle fee per child: THB 2 (one-way), (from 1 to 6 years old)
  • Crib (infant bed) fee: THB 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Nchantra
Nchantra Pool Suite
Nchantra Pool Suite Residences
Nchantra Pool Suite Residences Apartment
Nchantra Pool Suite Residences Apartment Phuket
Nchantra Pool Suite Residences Phuket
Nchantra Pool Suite Residences Aparthotel Ratsada
Nchantra Pool Suite Residences Aparthotel
Nchantra Pool Suite Residences Ratsada
Nchantra Pool Suite Phuket Aparthotel Ratsada
Nchantra Pool Suite Phuket Aparthotel
Nchantra Pool Suite Phuket Ratsada
Nchantra Pool Suite Phuket
The Nchantra Pool Suite Phuket Ratsada
The Nchantra Pool Suite Phuket Aparthotel
The Nchantra Pool Suite Phuket Aparthotel Ratsada

The Nchantra Pool Suite Phuket Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 78 reviews
Rating 8 - Good. 29 out of 78 reviews
Rating 6 - Okay. 9 out of 78 reviews
Rating 4 - Poor. 7 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kei

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness
Not as shown in photos
Really run down hotel, everything is in need of a good clean, paint and some TLC. Photos don’t represent the current state of the property. We also didn’t have any water all morning and when it did come back the pressure wasn’t good. Breakfast was very limited and didn’t look appetising, chicken nuggets and some eggs. We were supposed to stay 2 nights but ended up checking out after 1, at check out the receptionist said we could get a refund via hotels.com but when we followed up they refused to refund us.
Stayed 2 nights in Oct 2024

6/10 Okay

Manjur

Traveled with family
Liked: Cleanliness
The location is okay, accommodation is nice but the building has serious damp issues and extremely smelly. Tiled floors were wet and very slippery that can be described as hazardous (we were convinced that could be both leak and humidity). Staff were kind wipe floor with towels a the next day change us to a different accommodation (standard villa on the same row) but the 2nd one was even worse. Damp and puffiness on wood cladded feature walls and floors were clearly visible, surely needs serious fixing and perhaps renovation. We chose to stay away from the buys area so the location was okay, used Bolt for most of our journeys. It suited us as the pier for Phi Phi boat trip was approx 15 mins drive. Private beach is certainly a bonus but we never used it due to time factors. Staff tried to help, communication was a bit difficult using google translate, so we would rate the property as average.
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, room comfort
the property is at very good location and my boy loves to go to the beach in couple minutes. Stuffs are very kind and provide excellent services.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
Stayed 8 nights in Mar 2020

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Stayed 6 nights in Dec 2019

8/10 Good

Art, Los Angeles

Traveled with partner
Liked: Cleanliness, amenities
Nice spacious rooms with balcony and rooftop view.
Stayed 4 nights in Dec 2019

10/10 Excellent

Nutty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
Stayed 1 night in Nov 2019

8/10 Good

Peeyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Hitesh Motichand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property by the beach with amazing restaurant but it is one hours drive from the city of Phuket and the airport.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, on the private beach, serene. Well designed (Except new added structure; it blocks good view)
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff were fabulous so friendly and helpful ..breakfast super .. prices very reasonable for dinner. Room beautiful . trips from hotel expensive and limited .. the shuttle bus into town inconvenient times coming back at 5.30pm is the latest gives you no time at all to shop. so getting back and forth with taxis expensive. Pool area .. need to update sun parsols and put small tables along side of beach sunlounges. overall good experience
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and nice wonderfull place everything perfect
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful....secluded, great food, awesome service
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

8/10 Good

mrT., London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet resort with beautiful sunset views
The facilities had almost everything we could’ve wanted and what it didn’t have ,the reception and staff were pleased to make available, a lovely holiday was had by my family and the reception staff in particular were brilliant and accommodative in every respect. I thoroughly recommend this place.
Stayed 7 nights in Jul 2018