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The Residence Resort

4.5 star property

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Outdoor pool
Meeting facility
Duplex, 3 Bedrooms, Private Pool | Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool
Horseback riding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
258/12 Moo 5, Bangtao Beach, Sri-soonthorn Road, Choeng Thale, Phuket, 83110
  • Bang Tao Beach
    ‪4 min drive‬
  • Surin Beach
    ‪5 min drive‬
  • Kamala Beach
    ‪12 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪30 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool

Premium bedding, minibar, in-room safe, individually decorated

Villa, 1 Bedroom, Private Pool

  • 1033 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 3 Bedrooms, Private Pool

Villa, 3 Bedrooms, Private Pool | Premium bedding, minibar, in-room safe, individually decorated

Villa, 3 Bedrooms, Private Pool

  • 5963 sq ft
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool | View from room

Villa, 2 Bedrooms, Private Pool

  • 4359 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

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$126 total
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May 2 - May 3
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About this property

The Residence Resort

4.5-star Choeng Thale hotel close to Bang Tao Beach
Along with a restaurant, this hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and express check-out are onsite.
The Residence Resort offers 30 accommodations with private pools and DVD players. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Choeng Thale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Residence Resort has designated areas for smoking.

The Residence Resort has a restaurant on site.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Personal motorized watercraft
  • Scooter/moped rentals
  • Segway rentals/tours

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • HDTV with satellite channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2000.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 5000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Residence Resort Retreat Thalang
Residence Retreat Thalang
Residence Resort Retreat Choeng Thale
Residence Resort Retreat
Residence Retreat Choeng Thale
The Residence Resort Spa Retreat
Resince Retreat Choeng Thale
The Residence Resort Hotel
The Residence Resort Spa Retreat
The Residence Resort Choeng Thale
The Residence Resort Hotel Choeng Thale

The Residence Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 152 reviews
Rating 8 - Good. 37 out of 152 reviews
Rating 6 - Okay. 17 out of 152 reviews
Rating 4 - Poor. 4 out of 152 reviews
Rating 2 - Terrible. 3 out of 152 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I liked breakfast being served to the room. I didn't like the mould on the bread. They apologised for the mould and went ahead and charged full tariff for the breakfast on check-out. (e.g. several thousand baht plus 1Baht) Nice staff but very ........provincial.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool right outside the room! Felt like such luxury and its always fun to have a midnight swim :)
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great and the privacy this propert gives you. Reception staff are always so helpful.
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Very private and secure. Quiet and relaxing. Housekeeping ok.
Stayed 2 nights in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay from arrival to departure. Cannot recommend this accommodation enough.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
It is a nice and quiet place, easy to go to another town
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
I liked the apartment big open and with ovn swimmingpool. I did not like that the kitchen did not know how to make a simple american cup of coffee. I tried 5 times to get coffee from them. But they had no ideer on how to make a simple cup. Food was simple mostly cold on arrival to my room.
Stayed 12 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Residence Retreat and spa villias for the last 7 days.What a tranquill place to stay, the rooms where very clean and tidy, our pool villa had an amazing homey feel. The staff are all welcoming and friendly towards us.Great service at every request.The breakfast was very filling , it was a good idea to book breakfast included with the plung pool offer, it was ideal having that daily swim as it gets very hot.Close to the main back beaches , only a short walk or scooter drive. Will go back and stay there again...highly recommend it.
Stayed 7 nights in Oct 2018

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Residence Resort and spa

Great place to stay, nice and quite. Very friendly people. Over all an excellent place and I will definitely come back. Few things they can improve are, signs showing where what number villas are, refill the toiletries on daily basi, some street lights within the compound, just a bit more attention to finishing, one of the screw in the hardwood floor in the bed room was lose. Overall great please and I'm looking forward to coming back here soon.
Stayed 5 nights in Oct 2018

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Travelled as a couple and stayed in the newer villas. Overall the villa was okay, they seem to be poorly maintained. Lots of little cracks, paint chipping, moldy smell under kitchen sink, and lights not working. The bed was horrible, and as hard as the floor. After only a couple of day sleeping on it we were experiencing back pains (did not have this the entire time we were in Thailand or any of the other hotels we stayed in prior). There was rarely hot water, just luke warm. The reception area is also poorly maintained, the couches look cracked and gross but that is less of a concern as you're only there shortly. Positives were they offered a shuttle around the compound, staff were friendly, close to Bang Tao Beach, villa was spacious, private and you get your own pool and deck. We went in Aug 2018 which is rainy/low season and got lower rates. I would not pay the regular high price for this villa.
Stayed 1 night in Aug 2018

8/10 Good

Jody, Ocean Shores NSW Australia

Liked: Cleanliness, staff & service
Nice villa - good location to everything from night markets to beach to convenience stores. Tuk tuk shuttle bus to Beach Club and Tesco daily , but also walkable to get out amongst the lifestyle. CONS - On arrival at night the reception area didn’t make an impression. A bit of updating is needed. Our bed was extremely firm ( should’ve complained but just accepted it ) and locks on doors needed repairing . PROS Lovely staff especially Su ( best PinaColada maker in Bangtao) Hard & Gibsi - they looked after us with a smile every time. Staff made everything from daily housekeeping to day to day activities easy . We couldn’t find a birthday cake for my sons birthday and that evening management personally delivered a cake to our room - candles and singing and all .. impressive Great room service .. food was quality and affordable . Outdoor pool and dining areas are pleasing
Stayed 10 nights in Jul 2018

10/10 Excellent

Jasna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alison, Belper, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, private hotel

We loved this hotel. We had a private villa with one bedroom and pool. The pool and decking area was fantastic. The bedroom was lovely and we had a massive living room/ kitchen area too. Only slight draw back was it’s about a 20/30 min walk to beach which seemed massive in the heat! There is a shuttle bus but we just hired a scooter for the week which was only 400baht a day and allowed us to whizz around everywhere.
Stayed 6 nights in Mar 2018

6/10 Okay

Emily, Toronto

Liked: Staff & service, property conditions & facilities, room comfort

Good for family

Day to day maintenance can be improved. I was short of shampoo and shower gel for two days and the lights do not work. When I told the buggy driver to pick me up from my room to spa, he did not show up. The villa need to be up kept better, painting, furniture. Also, no other facilities other the spa. More facilities, like inside gardens and more restaurants, better reception lobby are needed. It is however is nice for a family vacation. The villas are very private and they are home away from home, that type of a feel. They have kitchen which as a family, will save a lot to buy food in the restaurants.
Stayed 4 nights in Feb 2018

8/10 Good

jess, nyc

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel. 15 min walk to beach

Nice place, the private pool is the wow factor. Everything inside is standard. You can walk to the beach and supermarket if you like walking 15-20 min. There’s a delicious restaurant across the street and night markets on Mon and Thurs. No TV in the bedroom and only 2 bottles of complimentary water per day. The staff was helpful with an early check in. For only two people, I’d probably stay on the beach next time but this place would b perfect for large families.
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
All facilities and conditions are bed. We can not shower，the water flow is small
Stayed 4 nights in Dec 2017

8/10 Good

traveller , m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable hotel

Comfortable hotel , room and nice staff , good location

4/10 Poor

Clement

Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointing stay: nice property but poor service

The villas are very spacious and nicely furnished. But many basic facilities are not functioning! In my case: there was no water at all on day 1,then no hot water on day 2, during all stay the wifi has poor connectivity and went completely off on day 3. All of these things can be fine if solved promptly; but at this residence, there was NO willingness to help, to the point of the receptionist who couldn't speak English hang up on me when i was chasing for Wifi to be restored. So overall a very disappointing stay in a property that could offer so much better.

10/10 Excellent

P, Washington, D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great villa experience!

I'd definitely recommend The Residence! The 3 Bedroom was very spacious, including the indoor and outdoor space. Having breakfast included with our room was also a plus! It was delivered fresh to our door every morning and the room service guy was extremely friendly! Although we did not use our private pool, it was aesthetically pleasing to looking out, especially at night time when then pool lights illuminated the courtyard. Overall, this was a great stay at a very affordable price!

10/10 Excellent

Alan, Australis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice resort.

A nice resort. Great rooms. Many with private pools. A little remote but they offer free shuttles to various locations.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

great hotel

6/10 Okay

Cindy, Vancouver, BC

Disliked: Staff & service, property conditions & facilities

Spacious villas esp for families, couples, friends

I booked the 2 bedroom villa (#109) which was good for me and my boyfriend as well as another couple. However, I will have to say that there were some minor things which weren't up to par...making this more of a 4-star place instead of the advertised 5. PROS: large outdoor pool, spacious living room/kitchen space, free "mini-bar" fridge items (2 beers, 2 soft drinks, water, sml juice box) restocked daily, comfy bed, reliable air con, all-you-can-eat a la carte breakfast, comp shuttle (scheduled) and use of facilities at Bliss beach club, walking distance to local market held on Mon and Thurs, close to Tesco supermarket, location in Bang Tao area. CONS: wifi connection problems first night but resolved promptly, towels weren't replaced first night, no fan in the washroom, hard wooden lounge chairs w/o pads (had to ask repeatedly to get more chairs and padding), slow to respond to certain requests, had to ask repeatedly for extra pair of keys to lock room doors, taxis they booked are always overpriced (better to use GrabCar app), hot breakfast items were cold and bland the first 2 days, secluded area not much nearby, better to stay here if you have a car or don't mind cabbing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice single room villa

Very quiet, nice private villa with pool, although the pool is small but good for my baby.

10/10 Excellent

Sarah, Daylesford, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic villa

Had a wonderful time at The Residence. Villa was absolutely stunning and gigantic! Could have had 10 people stay there! Air conditioning was icy cold, pool was enormous and crystal clear, gardens were beautiful and housekeeping were terrific.