Villa Zolitude Resort & Spa

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, mobile payments, and cash

Mobile payment options include: Alipay, Apple Pay, and WeChat Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Heating is not provided

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, JCB International, Union Pay, cash, mobile payments, Alipay, Apple Pay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Heating is not provided. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Restricted number of spaces per unit

Number of spaces per unit - 5

Limited hot water onsite

Car required

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Staffed front desk

Events/parties allowed

Weddings allowed

Guest will receive an email before arrival 48 hours

Family gatherings allowed

Birthday parties allowed

WeChat Pay

LGBTQ friendly

Smoke detector

Mobile payments

Alipay

Apple Pay

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Guests must provide a copy of their passport in advance

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

Guests will receive an email with special check-in instructions

No elevators

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

There is limited hot water on site.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is required for transportation to and from this property.

Free in-room WiFi has a 2-device limit. WiFi in public areas is also free for up to 2 hours per day (2-device limit).

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).