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Wanaburi Hotel

4.0 star property

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January 2025

Photo gallery for Wanaburi Hotel

Outdoor pool
Exterior
Jetted tub
Lobby
In-room business center

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
99/9 Moo 2, T., Thep Kasattri, Phuket, 83110
  • Ton Sai Waterfall
    14 min walk
  • Boat Avenue Mall Phuket
    11 min drive
  • Phuket Elephant Sanctuary
    18 min drive
  • Phuket (HKT-Phuket Intl.)
    21 min drive

Room options

View all photos for Deluxe Garden Family

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Garden Family

  • 689 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Jacuzzi Spa Villa

Jacuzzi Spa Villa | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Jacuzzi Spa Villa

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Pool View Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Pool View Suite

  • 689 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Pool Access Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Pool Access Suite

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Wanaburi Hotel

4-star Thep Kasattri hotel with private balconies
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Wanaburi Hotel offers 32 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Thep Kasattri hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a children's pool, Wanaburi Hotel provides an outdoor pool and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a ferry terminal shuttle. This Art Deco hotel also offers a garden, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
Wanaburi Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 800 per vehicle (roundtrip)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Wanaburi Hotel Hotel
Wanaburi Hotel
Wanaburi Hotel Thalang
Wanaburi Thalang
Wanaburi Hotel Thep Kasattri
Wanaburi Thep Kasattri
Wanaburi Hotel Phuket, Thailand
Wanaburi Hotel Thep Kasattri
Wanaburi Hotel Hotel Thep Kasattri

Wanaburi Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 57 reviews" "
Rating 8 - Good. 19 out of 57 reviews" "
Rating 6 - Okay. 16 out of 57 reviews" "
Rating 4 - Poor. 7 out of 57 reviews" "
Rating 2 - Terrible. 9 out of 57 reviews" "

7.2/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Didn’t want to even step foot in this hotel. It looks like it has been abandoned. Very scary.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although poor staff member on arrival tried to assist as best he could, nothing worked in the room including no hot water. Language was a problem and we got out of there as soon as daylight arrive the following morning.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible, the hotel is abandoned, very dirty, no stuff working there, breakfast was terrible, they gave us a bike with no brakes. Everything was terrible. We left after the first day.
Stayed 4 nights in Dec 2019

2/10 Terrible

Nothing

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a hotel it’s ghost place spider dust dirty nothing in this hotel just stinks smell no customer no reception no everything so bad if you mind come and check this immediately expedia
Stayed 1 night in Nov 2019

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book with this hotel or hotels.com
Please do not stay here or book with hotels.com. Booked last minute, pictures look great, but it is run down and dirty, but was forced to stay here by hotels.com because their policy is get approval from hotel to cancel. But no one was answering phones. No policy in place, that if the room is filthy and they cannot contact hotel (tried calling between 230pm and 530pm) that I don't get a refund. I was told by the girl at reception that it is this dirty because they rent it out to groups of chinese tourists. Here is part of the transcript: Don't worry we will do our best here to negotiate with the hotel when they became available. They WONT be available So what am I to do? Do I have to go stay there? That was my budget for accomodation John Joseph M.  That is the best option the we have right now to stay at the hotel while we are waiting with them. Hotels.com actually booked this hotel through expedia so have no negotiating powers.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful architecture and quiet/secluded. The pool was beautiful
Stayed 7 nights in Mar 2019

6/10 Okay

Ben

Liked: Room comfort
Disliked: Staff & service
Would not stay here again...
Lots of pros and cons to this hotel. Starting with the pros, the accommodation (villa) was amazingly and truly breathtaking. Great design of the villa with spa jacuzzi bath and open top shower. The swimming pool and sun bed area was lovely, great sun trap and very relaxing with all of the natural rainforest background music. Cons, the biggest has to be the reception and would say that needs to be the biggest area to improve. When we checked in there was very limited information given due to the reception staff member not being able to speak any English. As a hotel you should have someone that can speak a selection of languages to host their guests. The resorts location is very rural off the main road from the airport to Phuket town. Taxis were extortionate prices so we were forced to hire a moped for the first evening. There's a restaurant on site, but after many attempts to find how to book a table. We found out it was closed on our first night. They had a room service menu but that wasn't on either. There is no signs around the resort so trying to find anything is hard. I would struggle to warrant the fitness centres title due to there being just a ball for stretches, rowing machine and treadmill in an empty room. The morning after we were told we needed to pay for damage on the moped. With photo evidence I proved it wasn't us, the receptionist looked annoyed she couldn't not charge me. This is a B&B not a hotel, very limited staff on site!

6/10 Okay

Gus, Sydney Australia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Weird
Rooms are big, comfortable and quite clean except for the couch which I would not sit on. Pool is good and also clean. Breakfast is ordinary. The place is just odd. When we arrived we were told there was a problem with the 'electronics" and the ac wasn't working so they would send us to another hotel. We refused to go and insisted on staying there and our ac miraculously worked immediately. I think they constantly overbook. If you are arriving much after 4 pm I would not trust them to give you a room. Also the place is only good if you have your own transport as there is literally nothing close by.

2/10 Terrible

lone traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this hotel!
Having booked the hotel online through Expedia for same day arrival (who were advertising several room types available and emailed confirmation of the reservation) it transpired, on arrival at the hotel, that there were no rooms available and the booking did not exist.

4/10 Poor

tony

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Bad news
We booked and paid for a villa... They told us we had a free upgrade available so we reluctantly agreed.. when they took us to our room it was an obvious huge downgrade. We then discovered their true intentions when at about midnight a huge busload of Japanese tourists shows up yelling and hooting for two hours while they pilled into our villa. We then tried to talk to management for the refund because we stayed in the room that was half the price of the villa but had no luck with that. Will not return.. also no wifi and the shower was a Luke warm trickel at best.

8/10 Good

mel, melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
secluded and scenic
the rooms are beautiful with a great pool and lots of amazing nature around. great if you want to get away from the craziness. It is pretty remote though so its a struggle getting food etc staff are pretty useless.

6/10 Okay

Not Provided

Liked: Cleanliness, room comfort
Worth a visit but you need your own transport
Cleanliness very good and owner attentive but you do need a car if you want to get out, as quite a remote location.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
lovely

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice hotel for a pit stop in travels
Comfortable and clean - perfect for weary travelers

8/10 Good

Ashwin, Basildon, Essex, UK.

Liked: Cleanliness, property conditions & facilities, room comfort
A very peaceful place to stay
Had a nice stay!

8/10 Good

dave and kylie , sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but a long way from anything.
Restaurant very basic, rooms very nice and spacious, good pool.

4/10 Poor

Robin, Sydney

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Such a shame the facilities not up to setting
We were very disappointed with our stay here. Despite the setting being beautiful with well kept gardens the overall standard of service was poor and facilities not at all as described. The room was large with big screen TV but the promised choice of channels was non-existent. Tea & coffee facilities were described but no coffee was there. We asked for coffee expecting a sachet of instant coffee to be provided, but were offered a ready made cup and then charged $4 for that! There was no chair in the room to work at the large desk and when I asked for one was laughed at! The gym images shown are obviously computer generated and only a few low quality pieces of equipment were provided. For dinner I had in mind a romantic setting with good food and service, however, there is no restaurant at this hotel despite one being described! There is a small open air seating area for breakfast and that's it. Our choice was to eat here or take an overpriced taxi to nearby spot so we gave the hotel food a go. The moment we sat down at the breakfast area were attacked by mosquitoes so asked to eat in our room. We ended up sitting on the sofa in the room eating from our laps as there were no other chairs and no table. Breakfast the next morning was passable though. When we came to leave the hotel offered a very overpriced taxi to the airport which I refused to pay and talked them down in price. The whole experience left a very sour taste which is a shame as this place could be so much better.

8/10 Good

J&K, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money & excellent room space & design
Positives are excellent room designs with pool access, we had a very helpful reception female staff whom was willing to go extra mile & helped us with car rental which saved us from catching taxis (which costs quite abit to travel within phuket. Ie it takes 1hr to drive from airport to Patong) so thank you very much to you if you read this! Downside is the breakfast food. It was all cold when we went there even around early in morning. Staff are very friendly and keep refilling food but most hot food were left there cold & that wasn't a very nice experience. Other than breakfast, everything in hotel is an excellent hideaway from city & just to relax & value for money for the room you get.

8/10 Good

David, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Peaceful location
The villa rooms are fantastic, whereas the suites are much more ordinary. Overall, the hotel is new, clean, comfortable, and a fantastic value. You'll need your own transportation to get around, so only stay here if you've rented a car or scooter. The breakfast room is small and can be quite hectic.

10/10 Excellent

Wendy, England, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel was amazing, lovely big rooms very clean ,staff were very helpful, breakfast was ok . Little out the way so you would need some kind of transport to get about.. Would definitely stay there again ..

4/10 Poor

Alex, London

Disliked: Staff & service
Total lack of management
We stayed there for a week and thanks good that we had a rent a car otherwise we would be stuck there completely. Hotel is very remote, no any restaurant or shop in 3-4 km at least. At the same time hotel restaurant (If we could say that it was a restaurant at all) charged 5-6 times more than normal restaurant. Taxi to the beach is 700-800THB. We booked a island tour with tour operator and they charged us 1200THB extra due to the hotel being too far. Breakfast.. awfull - only eggs, rice and noodles, some days we had strawberry jam some was just orange jam and once there was a bacon. TV is room got only 12 channels and non of them in english. You can pray that there will be a english spoken movie with subtitles to watch something. Once we pointed it out to the hotel manager he suggested to learn thai so we can spoke with the locals and watch TV. Pool was dirty and it took 2 days after complaining daily to get it cleaned. Also there is no way to get out of the pool, no steps, handrails ... nothing. Poor design I guess. Rooms were generally good and cleaned well. There are a loot of homeless dogs in the area and the noise they create night time is scary. We had a loot of ants into our room, once complained - the management and staff didn't even bother to come and have a look. Thanks good that they didn't got into the beds. So generally speaking - hotel was complete disappointment.

8/10 Good

Ephraim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation!
Wanaburi Hotel was great! The service crew was generally friendly and helpful. Breakfast was good! We loved the location of the place, simply because it's away from the busy streets and it's quiet. If you're looking for a nice and quiet getaway, Wanaburi Hotel definitely offers that. Rooms were very spacious, clean and, I was personally impressed with their furniture. However, their balconies aren't furnished and there are no chairs to the room. Other than a sofa. But other than that, my partner and I had a great time there!

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Wir wollten 2 Nächte in diesem Hotel verbringen. Allerdings mussten wir nachts eine Ratte in unserem Zimmer jagen, die es sich hinter dem Küglschramk gemütlich gemacht hatte. Nach einem Zimmerwechsel war das Rattenproblem allerdings nicht weg und wir beschlossen vorzeitig abzureisen. Sehr schade, dass sich anscheinend niemand mehr um die Anlage kümmert. Böden um den Pool kommen hoch und Nägel ragen aus dem Boden. Das Personal war trotz allem sehr freundlich.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Vi hadde bestilt 2 store rom, men når vi kom fikk vi 4. Vi skulle bare være en natt og det fungerte greit. Det ene rommet luktet, vi fikk nytt med en gang. Bassenget var fint. Hele hotellet trenger renovering, men sengene var gode og sengetøyet rent.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019