2/10 Terrible
Tatiahna
Traveled with group
Oct 24, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is literally the one of the worst properties I’ve ever stayed at my life. I did a 10 day trip in Thailand and this was the last hotel we were supposed to stay at and it was completely trifling. There was black mode all over the bathroom the bathtub had mold in it. There was stains all over the bathroom in the kitchen in the living room area. There was rust in the kitchen. There was rust in the bedroom. There was rust on the chairs on the countertops The flowers they had in my room were moldy and dying and wilted. The drawers have molded in it. The glass was completely dirty with fingerprints. The showerhead had rust and dirt and mildew all over the top and bottom. The hotel had no hot water. The slippers were used dirty. And be up look like they just got them out of a thrift store the towels stunk like mildew and the staff was completely unhelpful. One of the ladies told me that just because the bathroom is dirty doesn’t mean the bathroom is dirty that I shouldn’t have any problem going to sleep? They refuse to move my room or give me a refund when I did not want to stay in unsafe unsanitary room that they provided me I have some health problems and the fact that they have black mold in the bathroom is completely outrageous. When I complain about it they all just laughed in my face and did nothing about it. They told me I had to sleep there until the morning time in order for me to get anything done
Tatiahna
Stayed 3 nights in Oct 2024