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The whole hotel is old. 1 light in the whole bedroom area. There is no real dining room or bar...just a large cafeteria. Staff were ok.

Estar rodeado de La naturaleza es lindisimo todo! Una experiencia perfecta!

The staff were great. Our room was big and the beds were comfortable. The pool was smaller and the gym has no ac. Treadmills do not work. But overall enjoyed our time there.

The entire hotel is run down, seemed dirty and and it was not in a very safe area. Our room was especially bad. The dresser drawers were falling off, there was one hanger in the closet and the towels (two bath towels only - no hand towels or washcloths) were old, thin and stained. The entire bathroom looked old and dirty. Very little warm water, the AC worked but was very loud and rattled all night. The free breakfast was one option - eggs and ham with cold beans. The waiter was great, though! We actually left after the first night and went to another hotel.

I've been to the city of Palenque many times. This is my first time staying in this hotel. Definitely I will recommend this place.

50% of the staff was good. The main courses at the restaurant were excellent. The cleaning staff did a great job in my room. The pool is not deep enough. Overpriced for what you get