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This hotel is great! We stayed there twice because of how much we enjoyed it. The people that work there are phenomenal, every single person that we interacted with was simply amazing; the porters and the front desk people are kind, friendly and always helpful. The localization is perfect, half block from Avenida Paulista, near the subway, lots of places to eat, a shopping mall, Masp museum, coffee places, etc. Paulista avenue closes on Sundays and Holidays so its great to just walk around. The room is comfortable, beautiful and very clean, the shower is excellent and the air conditioner helps a lot on days that are hot in Brazil. The shampoo, conditioner and liquid soap have a wonderful aroma (my favorite from the brand L' Occitane au Brésil) and I loved that complimentary havainas! The pre check-in was also very helpful, made everything faster when we got to the hotel. I would definitely stay there again when I visit Sao Paulo!

Great hotel, very good location in a safe area when a foreigner can walk in the evening. Very good value for money. Great breakfast, large rooms, helpful staff. What else does on need?

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Horrible experience

Great un assumed hotel, great friendly and helpful staff, that’s a breath of fresh air to the inconsistent service common in São Paulo. Rooms are large, a bit on the old side but well maintained. Room service lacks variety and restaurant staff did not speak English (what’s with that being an international hotel!?) The staff will have me coming back over and over!

Really liked the cleanliness, furnishing and the staff! I will definitely come back to this hotel!