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Palms Hotel Acuña

3.0 star property

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Photo gallery for Palms Hotel Acuña

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets
Daily full breakfast (MXN 100 per person)
Reception
Property entrance
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Carretera Acuña Zaragoza 3010, Potrero el Abuelo, Acuña, COAH, 26293
  • San Felipe Springs
    ‪12 min drive‬
  • Los Novillos National Park
    ‪22 min drive‬
  • Laughlin Air Force Base
    ‪25 min drive‬
  • Del Rio, TX (DRT-Del Rio Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
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About this property

Palms Hotel Acuña

3-star Acuña hotel with 24-hour room service
24-hour room service, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Palms Hotel Acuña offers 39 air-conditioned accommodations with complimentary bottled water and hair dryers. LED televisions come with satellite channels. Bathrooms include showers.

This Acuña hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Palms Hotel Acuña features laundry facilities and 24-hour room service. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Palms Hotel Acuña has designated areas for smoking.

Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 100 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 100 per person
  • Late check-out fee: MXN 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Property Registration Number 5550620602

We should mention

This property does not have elevators
There is limited hot water on site

Palms Hotel Acuña Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold and spacious rooms

Spacious room, cold and reasonably priced. Only complain is mirrors have some distortion and not enough lighting where to apply makeup. Beds are a little firm for me. Just more lighting is what the room needs. Rm 306
Stayed 1 night in May 2022

8/10 Good

Fernando, Midland

Traveled with family
Liked: Cleanliness, property conditions & facilities
Newer facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice hotel in Acuna.
Stayed 1 night in Dec 2021

10/10 Excellent

William, Thunder Bay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient location and securw
Stayed 1 night in Nov 2021

6/10 Okay

LETICIA

Traveled with partner
Ok
Stayed 1 night in Sep 2021

10/10 Excellent

Mariela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2021

6/10 Okay

Marlon

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Not as good as we expected
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Business traveler

Bad telephone number

Tried calling the hotel but the number provided was disconnected or not a good number. Hotels.com tried contacting them as well but no luck either. - Tried to cancel immediately after booking online but I could never reach anyone.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place, all new, central and clean.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has spacious rooms. Very clean. Ac works great. Nice bathroom
Stayed 1 night in Jun 2021

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Fernando

Stayed 1 night in May 2022

10/10 Excellent

ANGELINA

Stayed 1 night in May 2022

10/10 Excellent

agustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Stayed 1 night in Oct 2021

8/10 Good

javier

Stayed 1 night in Jun 2021

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Hotel nuevo, muy limpio,
Stayed 1 night in Sep 2021

8/10 Good

Merbey

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excelente

👌
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y céntrico
Stayed 1 night in Aug 2021

10/10 Excellent

ALEJANDRO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, muy limpio y el almuerzo muy rico
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Acuña, muy recomendado. Y digo el mejor porque vi 3 y este es el mejor
Stayed 1 night in Jul 2021

10/10 Excellent

Karla

Stayed 2 nights in Jul 2021

10/10 Excellent

javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable, la habitación y el baño y ducha son grandes. El desayuno es bueno. Como puntos a mejorar el colchon se podría renovar y no tiene nevera. Si tengo que repetir el viaje, volveré.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las facilidades que ofrece el personal en todo momento
Stayed 1 night in Jun 2021