Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
American INN White Hall
American White Hall
American INN AND Suites Hotel
American INN AND Suites White Hall
American INN AND Suites Hotel White Hall
American Inn and Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 2 out of 3 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
6.8/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
Andre, New Albany, IN
Aug 24, 2015
OK
This was basically just okay, nothing really bad, but nothing fancy either. There were fast food restaurants in very short walking distance. They are really strict on the check-in time. Some places about this motel say it includes continental breakfast; it did not have one.
The manager was a bit gruff and unyielding regarding my reservation which needed to be shortened by one day after our plans changed slightly. We were forced to pay for an extra day that we didn't need.
THE ROOM WAS VERY CLEAN AND ROOMY. THE STAFF WAS EXCELLENT. THE OUTSIDE OF THE HOTEL WAS VERY WELL LIGHTED AND QUIET. ALTHOUGH IT IS AN OLDER HOTEL, I WOULD RECOMMEND TO ANYONE. THANKS I ENJOYED MY STAY.