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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Free buffet breakfast
Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Exterior
Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Gym
  • Pool
  • Pet friendly
$102
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Place, Saracen Casino Resort
    ‪3 min walk‬
  • Place, Pine Bluff Convention Center
    ‪4 min drive‬
  • Place, Jefferson Regional Medical Center
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Pine Bluff hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 797 square feet (74 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall by IHG

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 679 reviews
Rating 8 - Good. 201 out of 679 reviews
Rating 6 - Okay. 77 out of 679 reviews
Rating 4 - Poor. 38 out of 679 reviews
Rating 2 - Terrible. 35 out of 679 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Okay, but a little scary location.

This hotel is located in a closed down mall area. It looked deserted when we drove up where the GPS said to drive. Behind the mall area is the hotel. The hotel itself looked okay. The area just looked sketchy. When we entered the room the AC was not cool and did not really cool all night. The toilet continuing ran unless we removed the back lid and fixed the inside. When I dialed to call the desk I thought the phone was broken but realized the cord was not connected to the handset. An okay place to stay, but for a few bucks more there is a really nice hotel down the road.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Area around hotel is very deserted. But hotel is very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, amenities
Quiet, clean, comfortable beds.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

glenda, LAS VEGAS

Liked: Cleanliness, amenities
Morning breakfast was very good
Stayed 5 nights in Jul 2025

4/10 Poor

JESSICA

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The smoke detector started givng an alarm just as we had fallen asleep. We tried to call the front desk, but thebphone didn't work, so I went to the front desk. The desk clerk came up to my room with the battery, but my husband was the only person who could reach the smoke detector to chamge the battery. She said if the battery didn’t fix the problem, she would have to move us to another room. We started ti fall asleep, and it began alerting again. We just removed the battery and disconnected it from power so that we could go to sleep. We also found that the hair dryer doesn’t work and the power outlets were loose and warped.
Stayed 1 night in Jul 2025

8/10 Good

Renauldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and professional. Bed and pillows were very comfortable. Water pressure in the shower was fantastic!
Stayed 1 night in Jul 2025

10/10 Excellent

Isaiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2025

10/10 Excellent

Genet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and knowledgeable about the surrounding area.
Stayed 1 night in Jul 2025

4/10 Poor

Tammy Lee one of three

Very friendly, kind and helpful staff. The room smelled like the carpet was old and wet. The odor was very irritating to our nostrils and stomach.
Stayed 1 night in Jul 2025

8/10 Good

Devin

Liked: Property conditions & facilities
The abandoned mall needs to be demolished.
Stayed 1 night in Jul 2025

2/10 Terrible

Gene

Traveled with family

VERY BAD service

We were there a total of five days. Our room was Clean one time. Shower didn’t work properly, no phone connection. Had to talk to three different individuals trying to get some towels. The food was good, the dining room was clean (all the time)
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenene Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shantel

Liked: Cleanliness, property conditions & facilities
Odd to go around the abandoned mall, but a nice property!
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica, Wilmar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shanita was extremely helpful and very sweet. The room was nice and cool when we arrived… no stuffy hotel smell. We loved the pool and gym. It was also a nice surprise to have liquid dove dispensers in the bathroom rather than cheap tiny bottles/bars of soap. We will definitely stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jahija

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Loved the service!
Stayed 1 night in Jun 2025

4/10 Poor

Dawnalee

Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Trisha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Huge spotlight outside my window and poor curtins made for a terrible night sleep. The bathroom door lock was broken. We were given floor towels because they were out of regular towels. The carpets in the halls were stained and had bare spots. Dining room floor was sticky. Not what i expected for Holiday Inn.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the room was clean but it was not enough lighting.
Stayed 1 night in Jun 2025