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Hotel Club Relais Des Alpes

4.0 star property

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Photo gallery for Hotel Club Relais Des Alpes

Front of property
Indoor pool
Exterior
Minibar, in-room safe, desk, WiFi
Free daily buffet breakfast

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Breakfast included
  • Gym
  • Pool

Explore the area

Map
Via Monte Spinale 1, Madonna di Campiglio, Pinzolo, TN, 38084
  • Pradalago Gondola
    ‪5 min walk‬
  • Madonna di Campiglio Ski Area
    ‪5 min walk‬
  • Campo Carlo Magno
    ‪25 min drive‬

Room options

View all photos for Panoramic Triple Room

View from room

Panoramic Triple Room

  • 215 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, WiFi

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, WiFi

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Triple Room

Minibar, in-room safe, desk, WiFi

Basic Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room, Valley View

Minibar, in-room safe, desk, WiFi

Standard Room, Valley View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

About this property

Hotel Club Relais Des Alpes

4-star Pinzolo hotel with 2 bars/lounges
Skiing and snowboarding are not the only attractions at Hotel Club Relais Des Alpes, where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa.
Hotel Club Relais Des Alpes offers 103 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. This ski hotel also offers ski storage, an indoor pool, and a fitness center. Onsite parking is available (surcharge).

Hotel Club Relais Des Alpes is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, Italian, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per week)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 10 per week (rates may vary)
  • Covered self parking fee: EUR 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT022143A1FK362DHY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Club Relais Des Alpes
Club Relais Des Alpes Madonna di Campiglio
Hotel Club Relais Des Alpes
Hotel Club Relais Des Alpes Madonna di Campiglio
Hotel Club Relais Alpes Madonna di Campiglio
Hotel Club Relais Alpes
Club Relais Alpes Madonna di Campiglio
Club Relais Alpes
Club Relais Des Alpes Pinzolo
Hotel Club Relais Des Alpes Hotel
Hotel Club Relais Des Alpes Pinzolo
Hotel Club Relais Des Alpes Hotel Pinzolo

Hotel Club Relais Des Alpes Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 4 out of 12 reviews
Rating 2 - Terrible. 3 out of 12 reviews

6.2/10

Cleanliness

5.2/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Guy

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were super thin. Property needs refurbishment.
Stayed 1 night in Jan 2025

4/10 Poor

Jelena

Liked: Cleanliness
Disliked: Staff & service, room comfort

below average

We chose the hotel for its Austrian Background, history and perfect location. Even though the lobby is quite nice, the overall experience leaves much to desire. The service in general is mediocre and conformist, the front-desk girls tend to have an attitude (one hang up to me when I called for a room service tea, and another did not want to take my baggage in storage on the last hours of the last day).The front-desk night shifts have no idea of what goes on in the hotel: from the general rules to where to locate a stop or shop in town. THERE IS NO FREE WIFI, one has to pay 6 Euros per device per day. There's also no room service. The hotel is good if you want to party, because PianoBar54 is just below, but for the same reason, the music and the people tend to be noisy at night. Walls are VERY thin, so I kept hearing my next room neighbors TV. The Spa and the restaurant service was the opposite of that of the front-desk. They were kind, friendly and very helpful and the food was good for breakfast and dinner. The Spa massages were great and affordable. Nevertheless, the SAUNA IS NOT FREE (costs 8 Euro PER HOUR) and its super small, there's also no relaxation area, and the pool side is horribly noisy and full of children 24/7. The ski rental was OK, but they don't speak English. In general I would not recommend to stay there and I would not stay there again. It's a good place to visit and eat in, but not to stay. Not even for the perfect location.
Stayed 4 nights in Mar 2019

4/10 Poor

Andy, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star hotel. Location is best thing....

Not a 4 star hotel. Location is best thing as it is right in the centre of MdC. Building is very tired; staff are pretty unfriendly (didn't help that we don't speak Italian however). Plus Eur40 per person for a sauna/Turkish bath is a bit of a joke.

8/10 Good

Fridrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Gregorio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

angelo

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023

4/10 Poor

carole

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessimi
Stayed 2 nights in Feb 2023

2/10 Terrible

Gabriele

Disliked: Staff & service, property conditions & facilities, room comfort

MAI PIÙ!

Week end di coppia con la morosa terribile,abbiamo prenotato una camera per il sabato sera a 265€ con colazione, parcheggio a pagamento 20€, sauna non compresa 5€ a persona per l’utilizzo(sauna vecchissima ma funzionante, wi-fi non compreso 6€ a persona per l’utilizzo, camere vecchie di trent’anni e con termosifoni che erano bollenti e abbiamo cercato di spegnerli subito alle 6 di pomeriggio ma visto che erano così vecchi non si sono raffreddati prima del mattino alle 7 di domenica quindi dormire è stato pressoché impossibile (abbiamo fatto notare alla reception ma la risposta è stata basta girarli in senso antiorario e si spegneranno, fatto da parte nostra ma non si sono spenti.) piscina e palestra chiusi per covid ma sauna aperta perché gestita da un’azienda esterna. Concludo con discoteca sotto le camere e quindi non abbiamo dormito per nulla. E qui mi chiedo palestra e piscina chiusi per covid ma discoteca aperta??? WTF Fatto presente queste cose alla receptionist lei risponde a non sono problemi nostri… mah! Colazione molto buona. Consiglio a chi vuole andare a Madonna di campiglio (posto magnifico) di non venire in questo hotel perché si rovinerà la vacanza!
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

6/10 Okay

Ionela, Venezia

Liked: Room comfort

Meddio-buono

L'albergo e centrale, posizione ottima, ristorazione buona, camere spaziose,l'arredamento un po antico.

2/10 Terrible

Gianfranco, Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quattro stelle cadute da un pezzo

Albergo che ricordavo in gioventù essere il non plus ultra di Campiglio e' oggi una specie di casermone gestito stile villaggio dal gruppo Vacanze. Questo si traduce immediatamente in un servizio pessimo svolto da personale professionalmente inadeguato, camere male arredate, buie, sporche, con letti scomodi e prive di qualsiasi confort. Malgrado la presenza di un minibar rifornito evidentemente da una ditta del Biafra, non c'era neanche un bicchiere. Fattane richiesta alla reception, dopo il secondo sollecito ci viene portata una pila di bicchieri di plastica, consegnata direttamente in mano. In tutta la stanza solo due prese per le ricariche (di cui una quella del phon in bagno). Wi-Fi a pagamento, temperatura torrida e soffocante non regolabile, bagno cieco senza aeratore e sciacquone che trasborda dalla tazza quando si tira l’ acqua sono le altre amenità in stanza. Il garage costa ben 25 € al giorno e non e' nemmeno collegato direttamente all albergo, ne' dispone di un ascensore per salire al piano strada. Unica cosa che si salva e' la colazione, buona e varia malgrado i dilettanti allo sbaraglio che fungono da camerieri. Altra cosa positiva e' la posizione estremamente centrale. Sicuramente non tornerò.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities