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Kempinski Palace Portoroz

5.0 star property

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Photo gallery for Kempinski Palace Portoroz

Miscellaneous
Exterior
Reception
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Private beach, beach cabanas, sun loungers, beach umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • On private beach
  • Pool
  • Spa

Explore the area

Map
Obala 45, Piran, 6320
  • Casino Riviera
    ‪3 min walk‬
  • Portoroz Beach
    ‪3 min walk‬
  • Termaris Water Park
    ‪3 min drive‬
  • Portoroz (POW)
    ‪11 min drive‬

Room options

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • 322 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe Room Sea View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe Room Sea View)

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View (Grand Deluxe Room Sea View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View (Grand Deluxe Room Sea View)

  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Sea View (Presidential Suite)

Suite, Sea View (Presidential Suite) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Sea View (Presidential Suite)

  • 230 sq ft
  • Sea view
  • Sleeps 7
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 322 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 430 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Sea View (Rose Suite)

Suite, Sea View (Rose Suite) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Sea View (Rose Suite)

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Venice Suite)

View from room

Suite, Sea View (Venice Suite)

  • 699 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Laguna Suite)

Suite, Sea View (Laguna Suite) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Sea View (Laguna Suite)

  • 699 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Piran Suite)

View from room

Suite, Sea View (Piran Suite)

  • 80 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Palace Suite)

Suite, Sea View (Palace Suite) | View from room

Suite, Sea View (Palace Suite)

  • 990 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Twin Bed, Park View (Superior Twin Room)

Superior Room, 1 Twin Bed, Park View (Superior Twin Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed, Park View (Superior Twin Room)

  • 30 sq ft
  • Park view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Kempinski Palace Portoroz

5-star Piran hotel with private beach
Spend the day relaxing on Kempinski Palace Portoroz's private sand beach or pampering yourself at the hotel's full-service spa.
Kempinski Palace Portoroz offers 182 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a health club are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rose Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Kempinski Palace Portoroz like a seasonal outdoor pool and an indoor pool.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Belle Époque hotel also offers a health club, a hot tub, and a steam room. Onsite parking is available (surcharge), along with a car charging station.

Kempinski Palace Portoroz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Fleur de Sel - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Sophia - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Crystal Hall - Overlooking the garden, this restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Forma Viva - Overlooking the garden, this café specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Palace Club - Overlooking the garden, this lobby lounge specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Bosnian, Bulgarian, Croatian, English, German, Hungarian, Italian, Macedonian, Portuguese, Russian, Serbian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free casino shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20 per night)
  • Secured, covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crystal Hall
  • Fleur de Sel
  • Forma Viva
  • Palace Club
  • Sophia

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7,707 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Built in 1910
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.13 per person, per night for adults; EUR 1.57 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • Service fee: 5 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Airport shuttle fee: EUR 220 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers reduced rollaway/extra bed rates for children under age 12.

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kempinski Palace Portoroz Hotel
Kempinski Palace Hotel
Kempinski Palace Hotel Portoroz
Kempinski Palace Portoroz
Kempinski Portoroz
Kempinski Portoroz Palace
Palace Kempinski
Portoroz Kempinski
Portoroz Palace Kempinski
Kempinski Palace Portoroz Hotel Portoroz
Kempinski Palace Portoroz Piran
Hotel Kempinski Palace Portoroz Piran
Piran Kempinski Palace Portoroz Hotel
Hotel Kempinski Palace Portoroz
Kempinski Palace Portoroz Hotel Piran
Kempinski Palace Portoroz Hotel
Kempinski Portoroz Piran
Kempinski Portoroz Piran
Kempinski Palace Portoroz Hotel
Kempinski Palace Portoroz Piran
Kempinski Palace Portoroz Hotel Piran

Kempinski Palace Portoroz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 340 out of 444 reviews
Rating 8 - Good. 83 out of 444 reviews
Rating 6 - Okay. 14 out of 444 reviews
Rating 4 - Poor. 6 out of 444 reviews
Rating 2 - Terrible. 1 out of 444 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jack

Stayed 3 nights in Oct 2024

10/10 Excellent

Grzegorz, Northvale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Helpful and accommodating staff. Function and spacious room. Great ammenties. I am a returning customer and will come back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in to the overall time we spent at the hotel, every single person welcomed us warmly and treated us well. Adrian checked us in and very thoroughly gave an overview of our expectations, the Concierge spend a lot of time making sure that we could maximize our time, the breakfast host was very welcoming. The hotel is in a beautiful location, very modern, and convenient. It is surrounded by many restaurants and it was hard to choose which one! We had an incredible time and can’t wait to come back.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is simply stellar! The building, the beautiful room, the friendly staff and the breakfast. We enjoyed every minute of our stay except for the ATM machine that swallowed our debit card.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcy, Parksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful, both inside and out. Every amenity you could think of is available, making it the epitome of luxury. The bed and bedding were incredibly comfortable, ensuring a restful night's sleep. There are also a lot of great dining options right across from the hotel, in addition to the fantastic restaurants inside. If you're looking for a splurge-worthy experience, this is the place to stay. Five stars for a reason!
Stayed 2 nights in Sep 2024

10/10 Excellent

Vladimir

Stayed 1 night in Sep 2024

6/10 Okay

Jana Kocova

Stayed 2 nights in Sep 2024

10/10 Excellent

Kamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family
Fabulous stay, excellent services, food and welcoming atmosphere.
Stayed 5 nights in Jun 2024

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel with comfortable rooms and lovely common areas. Staff all lovely. We arrived during a period of unrest as there was a massive fire opposite the hotel and police tape all around half of the building - there was excessive smoke, including in the hotel itself and the outdoor pool was closed. Whilst this wasn't in any way the fault of the hotel, it did detract from our experience and the hotel management could have done better at managing this e.g. by a resort credit or other amenity to make up for the inconvenience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Karolyn, La Canada Flintridge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property staff was very friendly and professional
Stayed 3 nights in Jul 2024

10/10 Excellent

Alla

Stayed 2 nights in Jun 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel with lots of amenities and a view
We upgraded to a deluxe room, which was so grand. Great views from the patio (small table and chairs). Wish we'd had more time to take advantage of the amenities, but dinner at their restaurant (in the Michelin guide) and breakfast outside on their covered patio were lovely.
Stayed 1 night in May 2024

8/10 Good

Andrey, Szentendre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in proximity to other tourist destination (like Piran); but service is below expectation
Stayed 3 nights in May 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Slovenia and was very nice ..the Kempinski helped make the whole experience enjoyable ..
Stayed 4 nights in Mar 2024

10/10 Excellent

Roman, Ljubljana

Stayed 2 nights in Mar 2024

10/10 Excellent

Sedef, Oakville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location…well mannered staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Simon

Stayed 6 nights in Sep 2023

10/10 Excellent

Ryan

Stayed 2 nights in Sep 2023

6/10 Okay

hayim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Even though there is a private area on the beach, the water is not very clear. We used the indoor/outdoor pool instead but the AC in the indoor section broke and it became unbearably hot. Even though we complained, they didn't fix it for 3 days.
Stayed 1 night in Aug 2023

6/10 Okay

hayim

Stayed 3 nights in Aug 2023

10/10 Excellent

ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Crit, Austin

Traveled with partner
The priperty is combined with Modern and Classic perfectly. The staff is top notch!! Highky recommend this place.
Stayed 4 nights in Jul 2023