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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Traditional Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. Business amenities at this 3-star property consist of a business center, meeting rooms, and coworking spaces. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers spa services, a vending machine, and tour/ticket assistance.

Hotel Andinos Plaza is a smoke-free property.

  • Daily
  • Coworking spaces
  • Water dispenser
  • Stairwell handrail height (inches) - 20
  • Locally-sourced food on site (80% or more)
  • Stairwell handrail height (centimeters) - 50
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2008
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Distance from property (ft) 217
  • Spa services on site
  • Number of meeting rooms - 1
  • Free reception
  • Wheelchair accessible – no
  • Distance from property (meters) 66
  • Free parking nearby
  • Number of restaurants - 1
  • Free full breakfast
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 25
  • Number of floors - 5
  • No accessible airport shuttle
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Smooth flooring in public areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Separate dining area

Room Amenities

Hotel Andinos Plaza offers 25 accommodations, which are accessible via exterior corridors and feature portable fans. These individually furnished accommodations have separate dining areas. 42-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Desk
  • Wireless internet access
  • Access via exterior corridors
  • Separate dining area
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • TV size: 42
  • TV size measurement: inch
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Soap
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Lowered electrical outlets in bathroom
  • Doorbell/telephone notification
  • Wardrobe or closet
  • Desk chair
  • Meal delivery service available
  • Smooth flooring in room

Parking

Free parking nearby

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Hotel Andinos Plaza has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 1:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 3:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Humane animal treatment

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Guest accommodation is not sealed after cleaning

Comprehensive food waste policy

Electrostatic spray is not used for disinfection

Cashless transactions are available

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Water dispenser use by guests actively encouraged

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets stay free
  • Service animals welcome

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children may not be eligible for complimentary breakfast.

Cashless payment methods are available for all transactions.

Hotel Names

  • Hotel Andinos Plaza Hotel
  • Hotel Andinos Plaza Pitalito
  • Hotel Andinos Plaza Hotel Pitalito

Hotel Reviews

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