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convenient, easy check in and out

The reception missed the VIP perk of 40 EUR even though I had mentioned it at the checkout and the lady knew about it and confirmed with me, I have to go back to get a refund later. All invoices are in German, I need to read them very carefully to realize that I didn't get the VIP Perk

This is very much a old school charm type of hotel. The staff are excellent, charming and helpful and it is a lovely place to stay, well positioned for walking around Central Vienna. We had a superior room which was large and spacious with a big comfortable bed. Breakfast was included and delicious with a good choice of hot and cold dishes. One minor gripe was that the bathroom was a bit dated. That said it was large, clean and all the services worked well. We would be very happy to stay here again.

I LOVED this hotel! It was so clean and lovely. The room and bathroom were so large and comfortable. They even left me a bathrobe and slippers for my comfort. In fact, the room was so nice that I stayed in one night just to relax there. And the lobby was also very cozy. There were always delicious free pastries, apples, and candies to choose from and a variety of delectable teas. It was so nice to come in after a long day of touring and just have a hot tea and dessert. Or...have a drink at the bar. And the hotel was close to the main area, so walking was easy. I would DEFINITELY stay at this hotel next time I visit Vienna!!

Elegant hotel. A warm welcome from the porter and reception staff. Beautifully appointed bedroom. Comfortable bed and beautiful linen. Stylish tasty dinner and varied breakfast foods. Ideally situated for tourist venues,within walking distance of many. All in all we had a lovely stay at this stylish comfortable and low key hotel.