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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
View from room
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Bar
  • Breakfast available

Explore the area

Map
One Bigelow Square, Pittsburgh, PA, 15219
  • PPG Paints Arena
    ‪5 min walk‬
  • David L Lawrence Convention Center
    ‪9 min walk‬
  • PNC Park
    ‪17 min walk‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Non-Smoking

Suite, Non-Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 600 sq ft
  • Sleeps 9
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

  • 600 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(60 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 37-inch TV with premium channels, DVD player, iPod dock

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

8.2 out of 10
Very good
(13 reviews)
  • 600 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wyndham Grand Pittsburgh Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (2905)
$194 nightly
The price is $194 total
includes taxes & fees
Wyndham Grand Pittsburgh Downtown

About this property

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Hotel in Downtown Pittsburgh
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers 342 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Pittsburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bigelow Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Bigelow Grill - This bar serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bigelow Grill
  • Bigelow Grille

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 37-inch TV with premium channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Covered valet parking fee: USD 39 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel Pittsburgh Downtown
Doubletree Hilton Pittsburgh Downtown
Doubletree Hotel Pittsburgh Downtown
Doubletree Pittsburgh Downtown
Hilton Hotel Pittsburgh Downtown
Hilton Pittsburgh Downtown
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Hotel Pittsburgh City Center
Doubletree Pittsburgh
Pittsburgh Doubletree
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown Hotel

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay before a penguin game

Stayed 1 night in Mar 2025

2/10 Terrible

Tia

Disliked: Cleanliness
My room was dirty and uncomfortable
Stayed 1 night in Mar 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service
Elevator was broken during our stay but, the staff was friendly and accommodating. Older hotel rooms and the toilet made a weird noise
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Ambra

Traveled with family
Disliked: Staff & service

Hectic and inconvenient

Elevators were down and it took 30 plus minute check in. Tried to order room service and they weren’t offering it due to the elevator problem. The app to request my car was down. The guy at the window lied and said my car was on its way and then another guy said he would go get it because I was waiting too long. Everything about the place was inconvenient ans they didn’t compensate the price for the inconvenience.
Stayed 1 night in Mar 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
There was a problem with the elevators all weekend, but i think everyone managed.
Stayed 2 nights in Mar 2025

6/10 Okay

Kristen

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This was one of the worst hotel stays. The elevators went down on Friday, and we had to walk up and down 4 flights of stairs for our room. Nothing was communicated to us about the issue. One elevator was eventually running by the staff but the wait was 10 minutes so it was quicker to take the stairs. We were offered nothing for the inconvenience. There was issues with the hot water, that the building knew about, but didn’t communicate to anyone. I will not be recommending this hotel to anyone.
Stayed 2 nights in Mar 2025

2/10 Terrible

Julian

Stayed 1 night in Mar 2025

4/10 Poor

Denise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All but the service elevator was working. Had terrible wait time for the elevator.
Stayed 1 night in Mar 2025

4/10 Poor

Josh

Disliked: Staff & service, property conditions & facilities

Over priced, 2 star rating

We got there, had to park valet to park at the hotel, 39 dollars. A bunch of us running around parking garage because no one showed us where to go, finally checked in, elevators were down, there was an event and it was packed, they wanna charge 16 bucks for a typical hotel breakfast, couldn’t get coffee in morning free as usual other hotels, they charge 5 dollars for a cup, the link to get our car for valet didn’t work, they charge for everything here, there was no courtesy such as I know valet is 40 dollars and no one showed you where to go and the elevators were down in this 20 story hotel, will comp you atleast valet, nope, nothing, not even a free breakfast, the one time my wife and I traveled the stairs 17 floors, they didn’t ask how the stay was at checkout because they knew people would complain, how are you gonna have so many issues especially during an event and not have the courtesy to comp anything?
Stayed 1 night in Mar 2025

6/10 Okay

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is old. The carpets are dirty, they had mold in the room, and the AC wasn't working. The closet has a nasty smell to it as well. By far the worst Hilton hotel I've said in. The staff was wonderful and very helpful allowing us to swap rooms but we decided to cancel the second night and stay elsewhere. Honestly the building needs to be renovated.
Stayed 2 nights in Mar 2025

8/10 Good

Brylan

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for Pens game.
Stayed 2 nights in Mar 2025

8/10 Good

Bobbie

Stayed 1 night in Mar 2025

4/10 Poor

Zekeriyya, St.Louis

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Eventhough facility promising to provide a valet and onsite parking that was not the stiuation. Very same day there was a Pittsburgh Penquins game and all the parking facility was dedicated to event parking. We were refused by the valet parking people and we parked at US Steel building. My father who is 82 years old barely walked all the way from the parking lot to the hotel. As i mentioned the front desk about this they told me in an arrogant way that it is got nothing to do with them. I reminded them the offerings of the facility but they were still not taking any responsibility or even apologized. Otherwise, the hotel definitely needs renovation, shows it age in all means, cleanness was ok. Location wise it is OK but there are many different hotels around and this hotel unfortunately far away from making any difference. The grill was around average, buffet breakfast on weekends and very poor menu for the weekdays. The stuff for the grill was friendly and nice. Overall, as family we will be keep on visiting Pittsburgh as our son possibly do undergraduate at PITT but the thing is that we will never again stay in this hotel that prioritize the event parking people on top of their guest. Zek Alanoglu
Stayed 2 nights in Mar 2025

8/10 Good

Kent

The carpet seemed dirty, there was no heat (they brought us a space heater that tripped the breakers). Overall poor for Hilton
Stayed 1 night in Mar 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doubletree is my favorite hotel to stay at when traveling. The rooms are spacious and accommodating. Everything is clean. The staff goes above and beyond when it comes to customer service. And the fresh baked cookies are delicious when checking in! I will always come back to any doubletree hotel!
Stayed 2 nights in Mar 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great location... everything else... "ok at best"

We loved the location, staff and valet were great...but this was not up to the Hilton Standard we selected this hotel for. Overall the property seemed really old, and not updated, and here are some of the negatives we picked out. 1. Pool was unheated and was inside, so this was like a freezing bath, who would actually use this? 2. Bathroom had no fan or ventilation 3. Room had a light flashing from the Co2/Smoke detector at night 4. Bedroom for suite had no privacy lock Do better Hilton for these prices. Jason
Stayed 3 nights in Mar 2025

4/10 Poor

Ronald

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
When we arrived we were informed the hotel parking structure was full and would have to park in the US Steel building "lot across the street". The lot is beneath the US Steel building, accessed by a multi-spiral ramp that will not accommodate anything larger that a standard half ton pickup 6'-0" tall. There were no directions in how to park, where to park or how to get back to the hotel and parking has the be paid when you park. Thankfully the security guard in the building was very helpful. After returning, we were assigned our room, which had two full size beds (NOT queens), despite the fact that we reserved a king room. The room was out of shampoo and conditioner. On top of that, we paid for free breakfast but were told that we should have received a voucher, which they did provide in the morning. This was the LEAST pleasurable trip I've had with Doubletree and will not likely return to this venue.
Stayed 1 night in Mar 2025

2/10 Terrible

Kalynn

Disliked: Cleanliness, amenities, property conditions & facilities
Bath tub was nasty. Tv didn’t work
Stayed 1 night in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubletree is always a great stay. Easy checkin and valet parking.
Stayed 1 night in Mar 2025

8/10 Good

Maurice

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady when i checked in was real helpful and nice.
Stayed 1 night in Mar 2025