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Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Exterior
1 bedroom, premium bedding, desk, blackout drapes
Exterior
Free buffet breakfast
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
20 S 10th St, Pittsburgh, PA, 15203
  • PPG Paints Arena
    ‪12 min walk‬
  • David L Lawrence Convention Center
    ‪2 min drive‬
  • PNC Park
    ‪2 min drive‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds

  • 264 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(20 reviews)
  • 264 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(30 reviews)
  • 264 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Mobility)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom, Roll-in Shower (Communications, Mobility)

8.0 out of 10
Very good
(4 reviews)
  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (136)
$335 nightly
The price is $335 total
includes taxes & fees
Comfort Inn & Suites Pittsburgh-Northshore

About this property

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotel in South Side Flats
Along with an indoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Pittsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 22 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Pittsburgh-South Side
Holiday Inn Express Pittsburgh-South Side
Holiday Inn Express Hotel Side
Holiday Inn Express Side
Holiday Inn Express Hotel Suites Pittsburgh South Side
Holiday Inn Express Hotel Suites Pittsburgh South Side by IHG

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 340 out of 1009 reviews
Rating 8 - Good. 219 out of 1009 reviews
Rating 6 - Okay. 180 out of 1009 reviews
Rating 4 - Poor. 127 out of 1009 reviews
Rating 2 - Terrible. 143 out of 1009 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Alicia

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property called the day I was traveling to tell me that there was no gym or pool or hot breakfast because of renovations occurring at the property. I paid full price for the room, and did not have a choice to cancel because I was within 24 hours. They called the day of intentionally so that I could not cancel. The elevators were filthy and smelled terrible— my daughter was scared to be in them. This property should have closed during renovations or advertised it on the website or called at least 48 hours in advance to inform patrons of the renovations. I will give credit to a clean and pleasant room far away from construction noise.
Stayed 1 night in Mar 2025

4/10 Poor

Seth

Disliked: Property conditions & facilities, room comfort
Major renovations being done. Several amenities not available
Stayed 2 nights in Mar 2025

2/10 Terrible

Katie

Stayed 2 nights in Mar 2025

10/10 Excellent

Prem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 2 nights in Mar 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler

Kind helpful staff

We enjoyed our stay. They are currently remodeling so there was some inconvenience but not a problem.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos, Marietta

Traveled with partner
Liked: Staff & service
Fast check in… Hotel was under remodeling process… Staff call me way prior to my check in and inform me and gave me a good package like free parking etc. Unfortunately the Tv had no signal warning displayed and when I call to report it they told me there was no signal problem and said they were sorry without offering to resolve the issue.
Stayed 1 night in Mar 2025

8/10 Good

Evan

Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort

Hotel is under construction for next 3 months

This is not the fault of Holiday Inn but the fault of Hotel's.com who did not let me know before I booked that this hotel was under ACTIVE remodeling so there was no amenities, construction crew and noise along with dust and debris everywhere. If I had known, I would have never booked here while under construction.
Stayed 1 night in Mar 2025

6/10 Okay

Cheryl, Saskatoon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Kerrie

Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Disliked: Property conditions & facilities
We were not aware the whole entire hotel was under renovation under we got there. No pool no hot tub and no breakfast!!
Stayed 1 night in Feb 2025

2/10 Terrible

Mark, Kitchener

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in . Construction was going on in the building. No pool breakfast and not front lobby. We were not told until we arrived about renovations
Stayed 2 nights in Mar 2025

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had no drink or snack machines Under renovation Vacuumed floora at 8p Banging in room next to us at 7a Hair in bathroom floor.
Stayed 2 nights in Feb 2025

6/10 Okay

jonathan

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
There working on the property so its a mess everywhere, inside and out . When we turn the hot water on ,im glad there was hot water ,but the temperature was 3 times hitter then needed ,,if i had been a older person or child I would have severe burns ,the elevators is pretty scary as if you dont know if your gonna come out a live .
Stayed 1 night in Feb 2025

2/10 Terrible

Kelly-Lynn

Stayed 2 nights in Feb 2025

2/10 Terrible

David

Stayed 1 night in Feb 2025

4/10 Poor

Rionna

Liked: Staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities

Big promises, Poor execution

Unfortunately our stay was very disappointing. I selected this property because they advertise a free hot breakfast in the morning and a pool. Both were closed during our stay. Also the fitness center is closed. When i went to the elevator bank it smells so strongly of curry it gave me a headache and wafted through the hallways. Upon entering the room it was musty. The furniture had big stained spots all over each piece. (Couch,Ottoman,Chair) Old tv and mostly static. The bathroom was clean as possible considering the wallpaper is bubbling and coming off the wall. Many cosmetic defects in showee area as well as water damage. All in all a disappointing stay. Ill never stay at this location again. If looking for a great downtown hotel checkout Hampton Inn by Heinz Museum its great! **Tried to upload photos wouldnt let me**
Stayed 1 night in Feb 2025

10/10 Excellent

JahQuan

Stayed 1 night in Feb 2025

10/10 Excellent

Prem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Victoria

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nina Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst hotel in Pittsburgh!

The entire stay was absolutely terrible! The front desk staff couldn’t even muster a smile, was very crude and disrespectful, and made us feel like we were an inconvenience. The entire hotel was under construction and most of the facilities that drew us to the hotel were not available and we didn’t find out until we checked in. The entire lobby and our hall just off of the lobby smelled like pot. When we brought it to the attention of the front desk she just came through with air freshener and sprayed it around. Not only did it not eliminate the smell, but it made for an even more putrid odor when mixed with the pot smell. Our room end up smelling like the lobby and hall simply because we opened our door to enter our room. The room itself was filthy too. The floors were not swept, there was garbage in our garage can, and the bathroom wasn’t scrubbed. I saw hair in the bottom of the tub and, when I used my hand to try and wipe it out, I ended up with a white powdery substance that was very gritty covering my entire palm. The clear shelves that held our bath towels had splotches of a white dried on substance. The smoke detectors were removed from the bathroom and bedroom and the silver brackets and holes remained where they once were. The hotel was under construction and the men who were working there would prop the security doors open so they could continue to go in and out without having to bother with a key card which defeats the purpose of a security door to begin with.
Stayed 1 night in Feb 2025

6/10 Okay

Autumn

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 2 nights in Jan 2025