Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel

2.5 star property

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December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel

Exterior
Indoor pool
Standard Room, Multiple Beds | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Free buffet breakfast

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
20 S 10th St, Pittsburgh, PA, 15203
  • Duquesne University
    8 min walk
  • PPG Paints Arena
    14 min walk
  • Station Square
    2 min drive
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    24 min drive

Room options

Standard Room

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • 264 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Addl Living and Dining Areas)

  • 264 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (2 Qn, Mobil Roll Shwr)

  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 264 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (2 Qn, Comm, Mobil Rl Shr)

  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel

Hotel in South Side Flats
Along with an indoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Pittsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 22 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Pittsburgh-South Side
Holiday Inn Express Pittsburgh-South Side
Holiday Inn Express Hotel Side
Holiday Inn Express Side
Holiday Inn Express Hotel Suites Pittsburgh South Side

Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 360 out of 1096 reviews" "
Rating 8 - Good. 275 out of 1096 reviews" "
Rating 6 - Okay. 192 out of 1096 reviews" "
Rating 4 - Poor. 140 out of 1096 reviews" "
Rating 2 - Terrible. 129 out of 1096 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Genet

Liked: Cleanliness, staff & service, property conditions & facilities
Parking should be included
Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Stayed 2 nights in Aug 2024

8/10 Good

Renee

Stayed 2 nights in Aug 2024

2/10 Terrible

Dartagnan

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
When booking through Expedia I DID NOT GET WHAT I PAID FOR. Had to express our unsatisfying room that we got because it did not house the amount of people that we paid for. The hotel staff gave us a "free upgrade" to give us what we paid for. But our first room one of the beds were broken. Also an additional parking fee that wasn't mentioned. Awful time for our birthday trip to see Pittsburgh!!! Also the " breakfast" is a bunch of frozen foods.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought bed was very comfortable. Room was nice. The air kept making an annoying noise. The shower head was ruff. It had some mold and green gunk all on it. Some mold around the tub. Besides that overall it was good and will would go back. Breakfast was really good!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Aug 2024

4/10 Poor

Tiffany

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No bueno
Ugh....the front of the building is beautiful and the lobby is nice. But once you get into the elevator...it's all downhill. Just smells old and dingy. Then we got off on our floor and the halls smell like old cleaner and the carpet doesn't look vacuumed. Then the room...worse smell! Air conditioner was so grimy and dirty inside where you can plainly see the dirt - that's literally blowing cold air out into the room. The couch had stains on it. My sheet had a tiny red stain. The bathroom had pink mildew on the corners and the shower curtain wouldn't fully close..it just fell to the middle. So strange. The breakfast was good! But, not coming back for sure.
Stayed 1 night in Aug 2024

4/10 Poor

THOMAS

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was annoyed by the fact I had to pay to park in the hotel parking lot even tho I was a guest. Plus there were homeless people looking through the garbage cans. Made my family uncomfortable and feel unsafe. I was worried that my car was going to be broken into(didn't) You may want to waive the parking fee for guests. And perhaps update the security of the lot. Dont charge guests to park in a lot where they feel unsafe and worry about their car all night.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Stayed 5 nights in Aug 2024

4/10 Poor

Ashutosh

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

6/10 Okay

Andre

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

khiera

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was dirty, old carpet,, black ring around toilet Tub was stained and dirty old shower curtain
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Dennis, Easton

Liked: Staff & service
Bathroom was dirty and sofa bed mattress looked beat up and dirty. Breakfast bagels were really stale
Stayed 1 night in Aug 2024

2/10 Terrible

Manoj

Disliked: Cleanliness, staff & service, property conditions & facilities
Its not hygienic and many small essential things are not working.. For example exhaust fan not working in a very closed room and cannot control hot water, no car parking available before checking in..
Stayed 1 night in Aug 2024

6/10 Okay

Kiley

Traveled with group
Disliked: Amenities, property conditions & facilities
Room smelled like an ashtray and the shower was dirty
Stayed 1 night in Aug 2024

4/10 Poor

Samantha

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. Very accommodating and helpful. However the hotel itself was in bad shape. The air conditioner leaked and our carpet was soaked. We have an infant, so had to switch rooms. The new room was dry but the ac did not work well. The wallpaper outside of the elevator on the 3rd floor was peeling and the carpet was soaked, making the elevator floor very slippery. When we checked out there was an active leak in the lobby coming from the ac vent. We all felt like we had a chest cold upon leaving the hotel. I’m guessing full of mold due to all of the water leaks. The staff did say a huge renovation is about to take place. I wouldn’t stay here again under the current conditions.
Stayed 1 night in Aug 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a pleasant stay. But not that great for cleanliness. Service was good though. Parking is paid.
Stayed 1 night in Aug 2024

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is decent. Clean beds are comfortable. The building itself is older and showing its age. Breakfast is excellent.
Stayed 1 night in Aug 2024

8/10 Good

Rick

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Evan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Only negative about our stay was the bathroom needed completely gutted. The tub area was old and gross
Stayed 1 night in Jul 2024

6/10 Okay

ADRA

Disliked: Cleanliness
Stayed 1 night in Jul 2024