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Best Western Plus Berkshire Hills Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

Lobby sitting area
Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk
Exterior
Property amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
$114
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1350 W Housatonic St, Pittsfield, MA, 01201
  • Place, Bousquet Ski Area
  • Place, Hancock Shaker Village
    ‪3 min drive‬
  • Place, Tanglewood Music Center
    ‪18 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Berkshire Hills Inn & Suites

Pittsfield hotel close to Hancock Shaker Village
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 362 square feet (34 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Plus Berkshire Hills Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 362 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0001582360
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Best Western Plus Berkshire Hills Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1019 reviews
Rating 8 - Good. 355 out of 1019 reviews
Rating 6 - Okay. 129 out of 1019 reviews
Rating 4 - Poor. 31 out of 1019 reviews
Rating 2 - Terrible. 23 out of 1019 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

6/10 Okay

Cherie

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Service improvements needed.

Reserved a suite. Checked ahead of time to make sure it was fine. The clerk said the computer showed two suites. A bit challenging to get her to cancel one for me. On arrival to stay, there were no sheets for the sofa bed and only towels enough for two. Called to ask for more. Several hours later had to call again.
Stayed 1 night in Jul 2025

4/10 Poor

Valerie

Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Stayed 1 night in Jul 2025

6/10 Okay

Tracy, Boston

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Rudolph, dorchester

Traveled with family
Liked: Amenities, property conditions & facilities
Shroud was very welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay!

Nice hotel that was quiet and clean. I would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

NANCY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly. And the place was extremely clean
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Kari L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Miladys

Stayed 2 nights in May 2025

8/10 Good

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent to stay. Bo couldnt have been nicer, getting us in early so we could attend a funeral. Only suggestion would be in the suites, a comfortable chair would be nice in the sitting area and a chair of any kind in the king area.
Stayed 2 nights in Jun 2025

6/10 Okay

heather

Liked: Staff & service, amenities
Disliked: Cleanliness
The rooms were OK. The carpets in the hallways were dirty with toothpicks on them and the elevator had handprints all over it. Just basic cleanliness could've definitely been better.
Stayed 1 night in Jun 2025

4/10 Poor

Frances

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was fine, but the room was clearly not checked after being cleaned. There was no shower curtain, no soap and no shampoo which we did not realize till the next morning when we went to take a shower. Little soundproofing as well. Wouldn’t necessarily stay here again unless it was the only option in the area.
Stayed 1 night in Jun 2025