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Best Western Plus Berkshire Hills Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

Lobby sitting area
Lobby
Property amenity
Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1350 W Housatonic St, Pittsfield, MA, 01201
  • Hancock Shaker Village
    2 min drive
  • Hydro Health of Western Massachusetts
    5 min walk
  • Pittsfield Intermodal Transportation Center
    6 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    5 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (701)
The price is $99
per night
$111 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

About this property

Best Western Plus Berkshire Hills Inn & Suites

Pittsfield hotel close to Hancock Shaker Village
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 362 square feet (34 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Plus Berkshire Hills Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 362 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0001582360
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Best Western Plus Berkshire Hills Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This property was so very nice in many ways. The staff are so friendly thoughtful and helpful. When we checked out we left a charger and I was contacted right away so they could make arrangements to send me the item. But the overall stay and when I checked in was lovely. I felt very welcome.
Stayed 1 night in Sep 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Frances A

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Anne Marie, Holyoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Aug 2024

10/10 Excellent

LORI, Leominster

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Free breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Dianne

Perfectly clean, excellent breakfast, helpful staff
Stayed 1 night in Aug 2024

2/10 Terrible

Ruth

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Carpets were dirty and holes in the carpeting.. gym was filthy and old treadmill. One machine did not work at all. Eggs at breakfast were inedible. Stay elsewhere
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2 room suite works well for our family.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well kept, i enjoyed my stay
Stayed 2 nights in Aug 2024

8/10 Good

KATHY A.

Traveled with family
Liked: Property conditions & facilities
All good but there was a problem with toilet bowl flushing
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff. Desk gave us greati fo on the area
Stayed 1 night in May 2024

6/10 Okay

Stewart

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Dated hotel. Dated decor. Noisy rooms. Nice breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Mansukh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient and comfortable
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty much standard for these class of inns. They did have a good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Laurie, Pembroke

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Comfortable bed, great breakfast and friendly employees!!
Stayed 2 nights in Jun 2024

6/10 Okay

Katie, Roslindale

One night there was a large truck parked on the side of the building. It had its engine running for hours, and we couldn’t sleep. We had to ask the desk staff to go out and ask him to turn it off.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff!
Stayed 2 nights in Jul 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Noisy!!!
We were on the second floor. The floors/ceilings must be paper thin. Our upstairs neighbors were party animals and they kept us up most nights. Ear plugs didn't stand a chance. We could hear them talking, laughing, walking, etc. And did I mention they had very active dogs with them? The breakfast was excellent! So much variety! Loved it!
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jul 2024

8/10 Good

ira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Stayed 3 nights in Jul 2024