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Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Indoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Terrace/patio
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
One West Street, Pittsfield, MA, 01201
  • Berkshire Museum
    3 min walk
  • Colonial Theater
    4 min walk
  • Berkshire Athenaeum
    4 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    8 min drive

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Plus Berkshire Hills Inn & Suites

Breakfast included
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (1010)
The price is $90
per night
$101 total
includes taxes & fees
Dec 10 - Dec 11
Best Western Plus Berkshire Hills Inn & Suites

About this property

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3-star Pittsfield hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 10 meeting rooms. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Hotel

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 272 out of 682 reviews" "
Rating 8 - Good. 210 out of 682 reviews" "
Rating 6 - Okay. 105 out of 682 reviews" "
Rating 4 - Poor. 58 out of 682 reviews" "
Rating 2 - Terrible. 37 out of 682 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

donna, Pleasantville

No parking. Had. To carry items to a parking lot. Valet not easily found. Room not ready until 3 pm. Had no where to change for a wedding. Did not volunteer to store luggage.
Stayed 1 night in Aug 2024

8/10 Good

RUSONG, Oakdale

Ok
Stayed 1 night in Aug 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, room comfort
We would stay again.
Very convenient location. A dated hotel but you can tell they are trying hard to update everything. Clean property and well staffed. No issues with the rooms. The only drawback is the parking. The hotel parking garage is closed and we had to park a block away. They did offer valet parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

jeanne, Buzzards Bay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked pool . Food in restaurant just ok and was expensive . Needed a rollout bed and received quickly which was appreciated . Room was comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Led Me to a Town I'll Look Back with Fondness
We chose this hotel for economy. But...it's location in a historic town was a huge surprising benefit!
Stayed 1 night in May 2024

6/10 Okay

Carolyn, Flemington

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Parking garage was closed and although the valet parking was free, it was inconvenient. Room shape was odd. Only bathroom light switch on outside of bathroom also controlled one of the bedroom lights. Carpet was sticky in areas. Room door opened directly out to pool area. No central air conditioning, free standing units with tube vents through window to outside. Appeared to cater to long term tenants with full kitchen and more storage than standard rooms.
Stayed 1 night in Aug 2024

8/10 Good

Daquiri

Traveled with family
Lack of parking
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking is still remote because of crumbling garage. Desk staff were not very professional. Cleaning staff were very professional and polite.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth, Pittsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Stanley

Liked: Staff & service
Parking at night, in the rain
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Victoria

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2024

8/10 Good

Joyce, Acworth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Parking was not on site.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly & helpful. Room was clean, the only issue with room is that it was only lit by lamps. There is no ceiling light except at the entrance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Myron

Traveled with partner
Room was great
Stayed 1 night in Jul 2024

10/10 Excellent

Ramnarain

Traveled with family
Liked: Amenities
The hotel is very clean, staff quite friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

CHIGIANG

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service
Parking was a problem.
Stayed 2 nights in Jul 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was peefect
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking Could Be Better!!!
I had a quiet stay & everything was clean and tidy. The only thing I didn’t like was that I had to park down the street at the bank. But besides that I was satisfied with my room.
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking a disaster at this hotel. Hotel parking garage closed, because it is being renovated. Hotel says it has free valet parking until midnight - but no one was there at 10:45. So I had to park in the street, risking a ticket and tow.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Downtown Pittsfield Sketchy
Really insufficient and unsafe parking. The garage was closed for construction and we all had to park in a nearby but not really convenient commercial lot. There was someone trying all the car doors to get into the cars when I was there. When I reported it to the hotel staff, they acknowledged knowing about it but no real remedy. I asked them to call the police.
Stayed 1 night in Jul 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2024

8/10 Good

Nimat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Holiday Inn & Suites for one night. The room was clean, and the bed was comfortable. The crew was excellent. I left a few things in the closet, and I realized this after 45 minutes of checking out. When I called the desk, they were very helpful.
Stayed 1 night in Jun 2024