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Westhaven Inn Pollock Pines

2.5 star property

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Photo gallery for Westhaven Inn Pollock Pines

Garden
Front of property
Exterior
Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking included
$110
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5658 Pony Express Trail, Pollock Pines, CA, 95726
  • Pollock Pines-Camino Community Center
    ‪2 min drive‬
  • Pollock Pines Recreation Park
    ‪4 min drive‬
  • Sly Park Campground
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, soundproofing, free WiFi

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed

Desk, laptop workspace, soundproofing, free WiFi

Standard Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Refrigerator & Microwave, Garden View

Deluxe Studio Suite, 1 King Bed, Refrigerator & Microwave, Garden View | Desk, laptop workspace, soundproofing, free WiFi

Deluxe Studio Suite, 1 King Bed, Refrigerator & Microwave, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room

Desk, laptop workspace, soundproofing, free WiFi

Basic Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Westhaven Inn Pollock Pines

Motel in Apple Hill
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this motel. Limited housekeeping is available.
Westhaven Inn Pollock Pines offers 21 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Pollock Pines motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Cable television is provided. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

Westhaven Inn Pollock Pines has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Westhaven Inn Pollock Pines
Westhaven Inn
Westhaven Pollock Pines
Westhaven Hotel Pollock Pines
Westhaven Inn Pollock Pines Motel
Westhaven Inn Pollock Pines Pollock Pines
Westhaven Inn Pollock Pines Motel Pollock Pines

Westhaven Inn Pollock Pines Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 128 out of 294 reviews
Rating 8 - Good. 85 out of 294 reviews
Rating 6 - Okay. 44 out of 294 reviews
Rating 4 - Poor. 21 out of 294 reviews
Rating 2 - Terrible. 16 out of 294 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Business traveler, Traveled with partner
Liked: Amenities
The rooms are spacious, clean and affordable. The second sink outside the bathroom is a handy feature. We’ve stayed here twice and will do so again in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jovani

Stayed 1 night in May 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Francesca

Traveled with family
Disliked: Staff & service, room comfort

Unprofessional, Invasive Staff

It was great that there was availability as our decision to stay in the area overnight was last minute decision. Our stay was decent, just overnight. However, the next morning, the woman who checked us in came into our room without permission, grabbed the room key from above the television and turned the tv off, telling us it was time to leave. I have never dealt with hotel staff as unprofessional as she was. When she had seen the confused look on my face because she came into our room as we were gathering our belongings to pack into our vehicle, she asked with attitude “what?” And I said “this is very strange that you are in our room right now” and she replied “I don’t care, you’re taking up my time”. Given, check out is at 11am, and it was 11:06am, but that doesn’t justify her stepping into the room unannounced and doing what she had done. I also have young children in the room which caused a few minutes of our delay. This woman needs to understand that this behavior is extremely unprofessional and unacceptable. We will not be returning and I will leave a review on every platform for this particular Inn.
Stayed 1 night in May 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people
Stayed 1 night in May 2025

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its a good quiete place. Nice n clean. Very spacio

Stayed 1 night in May 2025

10/10 Excellent

Ester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited when it wasn’t too busy for Apple Hill so almost getting the motel to ourselves was pretty cool and having the size of the room was amazing plus the bathroom was big. I’d stay again with more friends and family.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2025

2/10 Terrible

Korbin

Disliked: Staff & service
The owners came into my room and turned off the heater unit. When I called them to ask why they even came in my room. She said she did come in but didnt turn off the unit. Then I asked what was her purpose for come in because the beds hadnt been made or the garbage taken out. So basically she let herself into my room for no reason whatsoever. I would never stay at the motel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The people there where the nicest people very plesant and kind. I trally was happy to puy my friend there they mafe it very safe for him. We both thank them very much
Stayed 28 nights in Mar 2025

10/10 Excellent

Cesar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ownership is great
Stayed 1 night in Apr 2025

8/10 Good

Jan

Stayed 1 night in Mar 2025

8/10 Good

bryon

Liked: Cleanliness, staff & service
Stayed 15 nights in Jan 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, comfortable room

Very large and comfortable room for me and my toddler before skiing the next day. Easy check-in and parked right outside the room. Lots of space.
Stayed 1 night in Mar 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, large room, quiet, nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristyne, Santa Cruz

Stayed 2 nights in Feb 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple who runs this hotel are thr most nices and compassionate helpful people ive come across in a long time. Essy to deal with and just down right nice. Thank you for all you did for my friend to keep him safe. And not judge him at all. Thank you lori miriisj
Stayed 13 nights in Jan 2025

10/10 Excellent

T

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay with my dog. The owners were so nice and everything was clean. The room was pretty spacious and comfortable. I will definitely be back when I visit the area again.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Pollock Pines stay

The motel is rather shabby. Cracked lamp shades, stained couch, broken drain fixture. Could use an upgrade.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is easy to get to and the staff are friendly and professional. It's close to the lake where my mother lives and I have been coming here for years. I like that it is pet friendly also.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

This place was a surprise for the price! Big room with high ceilings and a back door with private balcony with views.
Stayed 1 night in Nov 2024

6/10 Okay

Steve, Livermore

Liked: Cleanliness
Rooms need updating. When repairs were made they were pretty sloppy. Hard to keep worn out facilities clean. Good amenities in room: microwave, coffee maker, and refrigerator. Missing amenities: Clock, tissues, towel bar.
Stayed 2 nights in Nov 2024

10/10 Excellent

Louann

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet despite most rooms being filled.
Stayed 1 night in Nov 2024