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Hotel Cruells

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cruells

Cabin, Garden View | Desk, blackout drapes, iron/ironing board
Property amenity
View from property
Seasonal outdoor pool
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping

Explore the area

Map
km. 126 CN-260, Planoles, 17535
  • Via ferrada Roca de la Creu
    7 min drive
  • Santuari de Montgrony
    39 min drive
  • Capçaleres del Ter i del Freser
    39 min drive

Room options

View all photos for Family Room, Mountain View

Family Room, Mountain View | Desk, blackout drapes, iron/ironing board

Family Room, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds and 1 Double Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Desk, blackout drapes, iron/ironing board

Double Room, Mountain View

  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Desk, blackout drapes, iron/ironing board

Suite, Balcony, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin, Garden View

Cabin, Garden View | Desk, blackout drapes, iron/ironing board

Cabin, Garden View

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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Front of property

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Kitchen
Pet friendly
Free WiFi
3.9 out of 5, Good, (118)
The price is $114
per night
$127 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Hotel Cruells

3-star Planoles hotel with winery
Along with an attached winery, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a seasonal outdoor pool.
Hotel Cruells offers 9 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
A winery is attached to this Planoles hotel. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a seasonal outdoor pool, spa services, and a library. Onsite self parking is complimentary.

Hotel Cruells is a smoke-free property.

A complimentary buffet breakfast is served each morning between 9 AM and 11 AM.

Languages

Catalan, English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool
  • Ski passes
  • Winery

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage
  • Spa services

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 9 AM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 6 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Cruells Planoles
Cruells Planoles
Cruells
Hotel Cruells Hotel
Hotel Cruells Planoles
Hotel Cruells Hotel Planoles

Hotel Cruells Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando, Paraguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hotel Cruells
Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No vemos la hora de regresar!
Pasamos 3 días de gloria en todos los aspectos, la cabaña muy cómoda ubicada en una colina con vistas muy amplias espectaculares en un entorno tranquilo donde podrás desconectar al 100% ya que allí la naturaleza se apoderará de ti si o si. Nuestra mascota (labrador retriever) lo paso genial. La cama / almohadas muy cómoda, la calefacción funciona muy bien, la cabaña en si no es grande y no dispone de nevera o cocina pero eso no fué un problema ya que la Mercè (encargada del hotel) nos ofreció enfriar nuestras cosas en la nevera del hotel, ella se comportó de manera muy servicial con nosotros y nuestra mascota, estaba muy pendiente que no nos hiciera falta nada, es una chica que definitivamente posee en ella don de gente. El desayuno 100% completo con productos locales de alta calidad, la cena es un menú muy completo y delicioso, con un vino espectacular por tan sólo 20 EUR. El hotel se encuentra a tan sólo 10 min de Ribes de Frese,un pueblo magico con un sin fin de actividades para hacer,el tren cremallera muy cerca también.Regresaremos!
Stayed 2 nights in Mar 2021

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Ruth

Disliked: Cleanliness, room comfort
bonito pero sucio
bonito pero sucio, la habitación estaba muy muy sucia incluso con ropa de los anteriores huéspedes en el armario
Stayed 1 night in Aug 2019

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espléndido
Trato espléndido. Desayunos espléndidos. Como en casa. Ambiente muy familiar. Ideal para mascotas.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

marcos

un sitio muy acogedor. un entorno privilegiado. EL unico pero es la falta de servicio de cena por baja del cocinero pero hay restaurantes muy cerca donde no comimos mal.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molt agradable. Envoltats de natura.Fantàstic. Repetiria.
Stayed 2 nights in Aug 2018