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Aparthotel

Hotel Castle Suites

3.0 star property

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Photo gallery for Hotel Castle Suites

Seasonal outdoor pool
Lobby
2 bedrooms, in-room safe, free WiFi, bed sheets
Breakfast, lunch, dinner served; Greek cuisine, garden views
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Breakfast available
  • Pool

Explore the area

View in a map
Platanias, Platanias, Crete, 730 14
  • Platanias Beach
    ‪3 min walk‬
  • Platanias Square
    ‪10 min walk‬
  • Agia Marina Beach
    ‪2 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪29 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen | Fridge, electric kettle, highchair

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Apartment

Standard Apartment | 2 bedrooms, in-room safe, free WiFi, bed sheets

Standard Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Studio

Standard Studio | 2 bedrooms, in-room safe, free WiFi, bed sheets

Standard Studio

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio

Superior Studio | 2 bedrooms, in-room safe, free WiFi, bed sheets

Superior Studio

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Sofa Bed

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About this property

Hotel Castle Suites

3-star Platanias aparthotel close to Agia Marina Beach
This aparthotel features a full-service spa, a restaurant, and 3 poolside bars. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment has 2 bedrooms and offers free WiFi and room service. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and an electric kettle.
Hotel Castle Suites offers 50 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Platanias aparthotel provides complimentary wireless Internet access.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel Castle Suites features a fitness center and a seasonal outdoor pool. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 3 poolside bars and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly aparthotel also offers a children's pool, spa services, and a library. Complimentary self parking is available on site.

Hotel Castle Suites has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Castro Restaurant - Overlooking the garden, this family restaurant specializes in Greek cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • Full-service spa
  • Massage
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Family friendly

  • Bed rails
  • Children's games
  • Children's pool
  • Children's toys
  • High chair
  • Playground

Restaurants on site

  • Castro Restaurant

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 7 for children
  • 3 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Champagne service
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • ATM
  • Grocery/convenience store
  • Limited-hour front desk
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 3 floors
  • 4 buildings
  • 50 units
  • Built in 2003
  • Garden
  • Gated community
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
Property Registration Number Castle Suites Hotel

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castle Suites
Hotel Castle Suites Platanias
Hotel Castle Suites Aparthotel
Hotel Castle Suites Aparthotel Platanias

Hotel Castle Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family
Liked: Cleanliness, room comfort

Nice hotel, good location.

The deluxe 2-bed apartment was ideal for our family holiday. Kitchenette was good enough to make tea/coffee and keep drinks cool in the fridge. All clean. Good pool. Friendly and helpful staff. Maybe a bit of maintenance was required in the room: couple of light switches not working reliably. Excellent location for all the tavernas on the main street and the beach.
Stayed 7 nights in Aug 2024

2/10 Terrible

Astrid

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near beaches and shops. Plenty of pools. Rooms were okay and balcony was great.
Stayed 7 nights in Jun 2023

8/10 Good

Maria

Stayed 10 nights in Jul 2022

10/10 Excellent

Christel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Elin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with potential…

Ohhhh the potential of this hotel…. But not well kept at all. We got a smelly bathroom, bad Wi-Fi, closed bars and stores. Very uncomfortable beds and the rooms generally needs a makeover.
Stayed 4 nights in Jul 2024

10/10 Excellent

Björgvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Andreas

Traveled with family
Liked: Cleanliness, staff & service

Castle Suites

The people were great and the service they provided i cant complain about at all. The room were ok nothing special at all but the bathroom was small and the showers were really small allmost so you didnt fit inside it. The construction of the shower were to close to the toilettseat also so the walls couldnt keep water in so the whole bathroom were wet. The gym was a joke tho. The treadmill didnt work, the exercise bike didnt work fully either, were more a gym for lifting weights only so a big minus on that one. Pool area was ok. I wouldnt say 4 star more like a 2 plus or max 3 star hotell.
Stayed 14 nights in Jul 2023

10/10 Excellent

Odd Arne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022