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Quality Inn & Suites

3.0 star property

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Photo gallery for Quality Inn & Suites

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Lobby
BBQ/picnic area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
$77
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
528 Route 3, Plattsburgh, NY, 12901
  • Place, Champlain Centre
    ‪12 min walk‬
  • Place, State University of New York-Plattsburgh
    ‪3 min drive‬
  • Place, Battle of Plattsburgh Center and War of 1812 Museum
    ‪6 min drive‬
  • Airport, Burlington, VT (BTV-Burlington Intl.)
    ‪70 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(41 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Living area | 45-inch TV with cable channels

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(42 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

3-star Plattsburgh hotel close to Champlain Centre
This smoke-free hotel features an indoor pool, a 24-hour business center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Housekeeping is available on request.
Quality Inn & Suites offers 83 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 2 buildings
  • 2 floors
  • Built in 1977
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Econo Lodge Inn Plattsburgh
Econo Lodge Plattsburgh
Quality Inn Plattsburgh
Quality Plattsburgh
Quality Inn & Suites Hotel
Quality Inn & Suites Plattsburgh
Quality Inn & Suites Hotel Plattsburgh

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Evangelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Peta gaye

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2025

2/10 Terrible

Shannon

Traveled with group, Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Property was very old and run down. The main office is at the road and the rooms are a good distance away from it and the majority of rooms aren't visible to the main office. We left right after we checked in and saw the condition of the place. People next to us (we knew) were approached by a male prostitute the night before and were asked if they had any drugs by 3 different people. It is a party hotel. Bad shape and not monitored. Not a safe place to stay. But the manager up front was amazing. He fully refunded us when we canceled our reservation shortly after we checked in. He was nice and helpful.
Stayed 4 nights in Jun 2025

4/10 Poor

Sean

Disliked: Property conditions & facilities
The pictures online portrayed a very nice and clean property, surrounded by a lush green lawn. What I found was a very old property with a very thin veneer of up to date interior decorating. The green lawn was an expanse of crumbling concrete. The room was small and had an overpowering smell of air freshener. Check-in was a hassle; I had to walk to an off-site office. Not a place that should be listing their rooms for $120 a night. More like $80.
Stayed 1 night in Jul 2025

2/10 Terrible

Lien

Disliked: Cleanliness, property conditions & facilities
It’s not safe for family to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the air conditioner kept the room cool! The room was also clean, had a nice fridge and was relatively quiet. I slept well at the hotel. I didn't wake up in time for breakfast, but the good night sleep was just what I needed.
Stayed 1 night in Jul 2025

6/10 Okay

Tamar

Business traveler
Liked: Cleanliness, staff & service, room comfort
The room was very messy sty smelling. After inquiring at the front desk, they said they were having trouble with the air conditioner to draw out the humidity. Also didn’t have hot water for one night due to a blown hot water tank. They did refund me for some of my stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Heath

We reserved a king size and received a queen size The place was completely booked The front desk was take it or leave it The pool area was dirty It smelled like marijuana everywhere The bed was like sleeping on broken plywood we over paid
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanirose

Liked: Cleanliness, staff & service, property conditions & facilities
We stay for 1 night,its busy day because its 4th of july, so far we had a great stay.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Stayed 2 nights in Jul 2025

2/10 Terrible

Frédéric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well run hotel, particularly liked the breakfast, would recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Kellie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is off street, many hanging around outside late night. Room had food left in microwave, food wrappers around bed. Water did not drain in shower. We were room at top of stairs and you could hear everything and every time someone came up stairs. Place needs a good cleaning and some new paint.
Stayed 2 nights in Jul 2025

8/10 Good

Gilbert

Stayed 3 nights in Jul 2025

10/10 Excellent

Wanda

Stayed 2 nights in Jul 2025

6/10 Okay

ERIC

Traveled with family
Very old and run down
Stayed 1 night in Jul 2025

4/10 Poor

Marsha

Traveled with partner
Disliked: Amenities
The outside and inside hallway was dirty
Stayed 1 night in Jul 2025

6/10 Okay

Rita

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We didn’t like the fact that 2 elderly people were given a room on the second floor and there is no elevator! If you need the first floor request it.
Stayed 2 nights in Jul 2025

2/10 Terrible

coffee

Disliked: Property conditions & facilities
This place was terrible smell dirty stink
Stayed 1 night in Jun 2025

6/10 Okay

Ray

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ok for the price.
Stayed 2 nights in Jul 2025

4/10 Poor

Sophie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Tired property. Needs massive upgrade. Terribly smelly room with damp floor. Dingy sheer curtains . Pool area cavernous and unpleasant. Breakfast has few gluten free options. Coffee was brown water.
Stayed 1 night in Jul 2025

8/10 Good

Alain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour

rapport qualité-prix correct Lorsque nous sommes allés déjeûner, il ne restait plus grand chose.
Stayed 1 night in Jun 2025

4/10 Poor

Soronia, Kahnawake

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We stayed there as a last minute option and I understand now why it was the only one available. The property is old looking on the outside and needs some maintenance, but as we headed from the tiny check-in hut to the actual hotel we were surprised seeing a long extension cord from the building snaking into the parking lot. When you walked into the building you were smacked in the face with a strong smell of febreeze plug ins. Sure enough, in a small hallway there were two giant plug ins. As much as it tried to mask a musty smell, it didn’t work. The room was humid despite an ac unit. The carpet had a film on it so you never wanted to be barefoot, tub didn’t drain, and the poor lighting made it seem like you were in a horror film. The tiles in the bathroom were new but there was so little care even in the install that you can see the serial numbers/codes on the top tiles. At first I thought it was a thick layer of dust, but it was codes they didn’t bother to hide when trying to upgrade the room. It was a dingy hotel that feels 40 years old and we would never stay there EVER again. It was so disgusting that we didn’t even bother to try the free breakfast. The housekeepers aggressively knocked pretty early in the morning, which also interrupted is. Never going back, nor would we recommend it to anyone.
Stayed 1 night in Jun 2025